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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Forum Posts

[All Platforms] Customize Start Screen

This is not a new idea, but I haven't found any practical reply to it, so I think it needs to be repeated. I completely agree with Rennestein (screen capture below), we need to stop seeing irrelevant suggestions because it is annoying. Why can't it b...

SPOTIFY customize screen.JPG
  • Casual Listener
  • This is not a new idea, but I haven't found any practical reply to it, so I think it needs to be repeated. I completely agree with Rennestein (screen capture below), we need to stop seeing irrel...
  • 97rcrgu-6c_3i
  • Newbie
  • 377157 Views
  • 1396 comments
  • 14867 likes
  • All Platforms
    Browse
  • Not Right Now
  • 377157 Views
  • 1396 comments
  • 14867 votes

[All Platforms][Playlists] View all playlist followers/who likes my playlists

I would really like the ability to view all of my playlist followers and I am sure I am not the only one. What I am suggesting is a simple system, where you could press on the "# Followers" section of the playlist Window: I would suggest it would eit...

allow view followers.png
  • Community Legend
  • I would really like the ability to view all of my playlist followers and I am sure I am not the only one. What I am suggesting is a simple system, where you could press on the "# Followers" section o...
  • hawleymons
  • Newbie
  • 1073975 Views
  • 1892 comments
  • 25917 likes
  • All Platforms
    Playlists
  • Not Right Now
  • 1073975 Views
  • 1892 comments
  • 25917 votes

[Partnership] Spotify for Nintendo Switch

I know the hardware is relatively new, but I STRONGLY feel it could benefit both Spotify and Nintendo if an app was produced for the Nintendo Switch.Thanks for listening.

  • Casual Listener
  • I know the hardware is relatively new, but I STRONGLY feel it could benefit both Spotify and Nintendo if an app was produced for the Nintendo Switch. Thanks for listening.
  • GuiBeal
  • Newbie
  • 418209 Views
  • 291 comments
  • 11243 likes
  • Partnership
  • Not Right Now
  • 418209 Views
  • 291 comments
  • 11243 votes

Make "Liked Songs" playlist shareable

Hi Spotify, is it possible to share our library playlist with others? because it will be a whole lot easier than creating a new playlist each time whenever we want to recommend a bunch of our favourite songs to others? or perhaps making our "liked So...

  • Casual Listener
  • ...avourite songs to others? or perhaps making our "liked Songs" playlist public? that will certainly help Thanks!
  • HobsonRH
  • Visitor
  • 78727 Views
  • 250 comments
  • 4959 likes
  • Your Library
  • Not Right Now
  • 78727 Views
  • 250 comments
  • 4959 votes

[Mobile][Other] Remove or manage “Your top podcasts” from mobile home screen

On the mobile app Home screen, “Your top podcasts” isn’t reflecting my most frequently used podcasts. It contains podcasts that I haven’t listened to recently, and yet it omits at least one of the podcasts to which I have listened recently. How is Sp...

  • Casual Listener
  • On the mobile app Home screen, “Your top podcasts” isn’t reflecting my most frequently used podcasts. It contains podcasts that I haven’t listened to recently, and yet it omits at least one of the po...
  • SPOT888
  • Newbie
  • 151470 Views
  • 475 comments
  • 5101 likes
  • Mobile
    Other
  • Not Right Now
  • 151470 Views
  • 475 comments
  • 5101 votes

[All Platforms][Other] Sony's 360 Reality Audio

Hello Friends, i am using Spotify Premium since years. At the Moment i am missing some features like HD Streaming or Sony's new 360 Reality Audio. Especially Reality Audio is truly a real gain and even more useful than HD Streaming. The 3D sound is l...

  • Regular
  • Hello Friends,   i am using Spotify Premium since years. At the Moment i am missing some features like HD Streaming or Sony's new 360 Reality Audio.   Especially Reality Audio is truly ...
  • VisualChris
  • Newbie
  • 119968 Views
  • 129 comments
  • 4550 likes
  • All Platforms
    Other
  • Not Right Now
  • 119968 Views
  • 129 comments
  • 4550 votes

[Subscription][Security] Re-enter Payment Details to Upgrade to Family

Once hackers get access to my Spotify account, they will change my regular Premium subscription to Premium For Family and add strangers to my plan. I will be charged $5 extra each month! Spotify does NOT require to enter my credit card number to chan...

  • Casual Listener
  • Once hackers get access to my Spotify account, they will change my regular Premium subscription to Premium For Family and add strangers to my plan.   I will be charged $5 extra each month! &...
  • Sonneblom
  • Newbie
  • 45209 Views
  • 146 comments
  • 3913 likes
  • All Platforms
    Subscription
  • Not Right Now
  • 45209 Views
  • 146 comments
  • 3913 votes

Ability to Change the Folder Image

Hello, I recently found out about folders again on Spotify! It's such a great feature to organize my 50+ playlists that have either been made myself, made by others, or made by Spotify. Another great feature is changing the playlist picture on deskto...

pink.jpg monthly.jpg folders.jpg
  • Casual Listener
  • Hello, I recently found out about folders again on Spotify! It's such a great feature to organize my 50+ playlists that have either been made myself, made by others, or made by Spotify. Another great...
  • nehlslowe
  • Regular
  • 98802 Views
  • 176 comments
  • 3865 likes
  • All Platforms
    Your Library
  • Not Right Now
  • 98802 Views
  • 176 comments
  • 3865 votes

[Mobile][Friend Feed] Friends Activity on Mobile

Can Spotify impliment a way (like on Mac/PC) to see what everyone else is listening too, for iPhone/Galaxy? I'm interested in seeing other people's taste and more than likely, loving the song a lot. Also, in the process, seeing if that user is online...

  • Casual Listener
  • Can Spotify impliment a way (like on Mac/PC) to see what everyone else is listening too, for iPhone/Galaxy? I'm interested in seeing other people's taste and more than likely, loving the song a lot. ...
  • boydprobinson
  • Casual Listener
  • 201897 Views
  • 376 comments
  • 7775 likes
  • Friend Feed
    Mobile
  • Not Right Now
  • 201897 Views
  • 376 comments
  • 7775 votes

[Connect] Multiple Speakers / Devices simultaneously

Now that connect is becoming available it would be nice to be able to connect to multiple outputs at the same time. For example I have 2 connect compatable speakers... it'd be great to have these in different parts of my house and be able to stream t...

  • Community Legend
  • Now that connect is becoming available it would be nice to be able to connect to multiple outputs at the same time. For example I have 2 connect compatable speakers... it'd be great to have these in ...
  • eprebys
  • Newbie
  • 331498 Views
  • 1085 comments
  • 8800 likes
  • Not Right Now
  • 331498 Views
  • 1085 comments
  • 8800 votes

[iOS][Discover] Restore Touch Preview on iOS App

Touch preview removal on last iOS vers. update looks like it hasn't been a great idea. You are on time to restore it, one of the best Spotify features.

  • Visitor
  • Touch preview removal on last iOS vers. update looks like it hasn't been a great idea. You are on time to restore it, one of the best Spotify features.
  • Stu14
  • Casual Listener
  • 117641 Views
  • 813 comments
  • 4694 likes
  • iOS
  • Not Right Now
  • 117641 Views
  • 813 comments
  • 4694 votes

[iOS] Siri Shortcuts Support

PREFACE: With the release of iOS 12, iPhone users can now utilize Shortcuts to make the most of their daily routines by automating tasks and steps in both native and third party apps. Currently, the extent to which Spotify can be utilized via Shortcu...

  • Music Fan
  • ...n announcement as prefaced here and is now a public feature in iOS 12 as of Monday (9/17).  
  • LifeOfLewis
  • Newbie
  • 119545 Views
  • 163 comments
  • 3307 likes
  • iOS
    Other
  • Not Right Now
  • 119545 Views
  • 163 comments
  • 3307 votes

[Profile] Reset Taste Profile / History

Please allow for a reset option, so you can start all over again with a clean sheet. For now, you have to start over with an entirely new account to do just that. And for that you need to contact Customer Support. Not very convenient.

  • Casual Listener
  • Please allow for a reset option, so you can start all over again with a clean sheet.   For now, you have to start over with an entirely new account to do just that. And for that you need to ...
  • rpangelastro
  • Newbie
  • 144546 Views
  • 394 comments
  • 5588 likes
  • All Platforms
    Other
  • Not Right Now
  • 144546 Views
  • 394 comments
  • 5588 votes

[All Platforms] Light Mode option

Hi, The new white text on black design physically hurts my eyes and gives very bad ghosting (i.e. persistent image like those in optical illusions that make you stare at particular color combinations and then look away). I know I'm not the only one w...

  • Casual Listener
  • Hi,   The new white text on black design physically hurts my eyes and gives very bad ghosting (i.e. persistent image like those in optical illusions that make you stare at particular...
  • Xsidm
  • Newbie
  • 227298 Views
  • 723 comments
  • 6796 likes
  • All Platforms
  • Not Right Now
  • 227298 Views
  • 723 comments
  • 6796 votes

[Playlists] More Playlist Sorting Options/Columns

Sort options within Spotify are severely lacking. First, what's lacking outright: sort by year, total plays, personal playcount, current popularity, genre, tempo, etc. On top of that, sorting should be stackable, e.g. sort by album by year, or sort a...

  • Casual Listener
  • Sort options within Spotify are severely lacking.   First, what's lacking outright: sort by year, total plays, personal playcount, current popularity, genre, tempo, etc.   On...
  • ZizGeo
  • Visitor
  • 33348 Views
  • 330 comments
  • 2878 likes
  • All Platforms
    Playlists
  • Not Right Now
  • 33348 Views
  • 330 comments
  • 2878 votes

[Mobile] View & Shuffle all Tracks in Playlist Folders

The latest spotify for android update, as well as the newest iOS update, removed the "shuffle all" option for multiple playlists within a folder. I used this feature every day and it's my favorite spotify feature. Please bring it back!

  • Regular
  • The latest spotify for android update, as well as the newest iOS update, removed the "shuffle all" option for multiple playlists within a folder. I used this feature every day and it's my favorite sp...
  • Lockness01
  • Casual Listener
  • 157265 Views
  • 1254 comments
  • 3941 likes
  • Android
    music
  • Not Right Now
  • 157265 Views
  • 1254 comments
  • 3941 votes

[Android][Connect] Bring back support for removed BMW Connected Drive Integration

Share this with everyone you know and ask them to vote! Spotify Integration with BMW Idrive 6 has always been sporadic and not all advertised features work. The latest Spotify versions 8.5.68.904 and 8.5.6.9.934 have bugs and the App does not appear ...

  • Casual Listener
  • Share this with everyone you know and ask them to vote!   Spotify Integration with BMW Idrive 6 has always been sporadic and not all advertised features work. The latest Spotify versions 8.5.6...
  • ThiloL
  • Newbie
  • 98293 Views
  • 315 comments
  • 1586 likes
  • Android
    Connect
  • Not Right Now
  • 98293 Views
  • 315 comments
  • 1586 votes

Bring Back the Offline Devices List page

Bring back the offline devices list on the account page. it makes it easier to see what d

  • Casual Listener
  • Bring back the offline devices list on the account page. it makes it easier to see what d
  • frenzsters
  • Newbie
  • 27195 Views
  • 51 comments
  • 1861 likes
  • All Platforms
    Other
  • Not Right Now
  • 27195 Views
  • 51 comments
  • 1861 votes

[Partnership] Spotify for KaiOS

With the Nokia 8810 being released in a couple of months, it would be excellent to have spotify running on this device. Furthermore, KaiOS is currently running on roughly 30million devices worldwide and growing.

  • Casual Listener
  • With the Nokia 8810 being released in a couple of months, it would be excellent to have spotify running on this device. Furthermore, KaiOS is currently running on roughly 30million devices worldwide ...
  • sirus75013
  • Newbie
  • 93186 Views
  • 98 comments
  • 2942 likes
  • Mobile
    Other
  • Not Right Now
  • 93186 Views
  • 98 comments
  • 2942 votes

[Playlists] Sort Playlists by Personal Play Count

This way if we come across a playlist or search results that are showing alot of songs, you can sort them by listen count so you can either listen to songs you have heard often that you know you already like, or conversely, you can listen to songs yo...

  • Regular
  • This way if we come across a playlist or search results that are showing alot of songs, you can sort them by listen count so you can either listen to songs you have heard often that you know you alre...
  • 44w1kgupe5o19zvy6fd7
  • Newbie
  • 73740 Views
  • 175 comments
  • 3534 likes
  • Desktop
    Playlists
  • Not Right Now
  • 73740 Views
  • 175 comments
  • 3534 votes