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[Desktop] Recently Played section not updating anymore

Submitted by user-removed on ‎2019-12-10 09:59 AM
Status: Not Right Now

Hi team,

For any reason, the Mac Desktop "Recently Played" section doesn't get refreshed.

The one of the web player of the iOS app works perfectly.

I already did a clean reinstallation of the desktop app and the issue occurs whatever other laptop I use.

 

(see attached screenshots)

 

Any idea?

desktop 1.png
desktop 2.png
Image.png

Hey folks,

Thank you for reporting this issue to us.

We just wanted to let you know that the right folks are looking into this.

We're not able to provide an exact timeline for a fix, but we'd recommend always keeping your Spotify app up to date to ensure you're on the latest version.

Thanks again!

Top Answer
Katerina
Spotify Legend
‎2020-09-23 04:19 PM

Hey there folks,

 

We really appreciate you bearing with us while our teams are working on this!

 

We don't have any more info to pass on for now but rest assured that we'll share any updates here in this thread once we have them.

 

In the meanwhile, we'd recommend making sure that the app is up to speed with the latest version available so you won't miss any improvements and fixes coming your way.

 

Have a lovely day 🙂

Jump to reply
Comments
nvande
Visitor
2020-10-05 06:21 PM

Fix this already!

It's been broken for months. Someone played a couple joke artists on my desktop app for a laugh and now they haven't gone anywhere for weeks.

I pay for this software. Fix it.

anandawren
Visitor
2020-10-06 11:38 PM

I am having this issue as well. What makes it worse is that someone recently hacked my Spotify account and played several artists/playlists that I have never listened to, included a playlist titled "Sad Harm." As someone who has survived what could be described as "sad harm," seeing this title prominently displayed on my Home screen every time I open Spotify makes me extremely uncomfortable, to the point that I have spotted using the Spotify desktop app on my Mac.

 

I'm a Premium customer. Extremely disappointed to see that this has been a known issue since 2019 and is still not fixed.

baieya
Newbie
2020-10-07 07:04 PM

Why even have recently played on the home tab if you're not going to fix this? Recently played on the home page for me only displays a single album. I listened to part of a single song from that album because someone linked it to me as a joke. Never listened to the song again.

 

It's just weird. Why keep a feature like this on the main page of your app if it doesn't even function correctly?

Gaborin
Newbie
2020-10-07 07:50 PM

Since this section is okay on the web player, I assume it is not a database issue.
Should not be difficult to fix. Or maybe, it implies rewriting some old code and they don't want to get the job done.

Maybe we should all leave for Deezer or some other...

 
 
0 Likes
sbtrct
Casual Listener
2020-10-07 08:09 PM

@Gaborin The web player is not OK for me - I have 4 artists in 'Home/Recently Played' that were not recently played, and they've been there for months now. This is the same problem I have on the Desktop app on macOS and the iPhone app.

 

The 'Your Library/Recently Played' section of the web player, iPhone app and the macOS Desktop app is fine (meaning when I play an artist, they appear in the list). That just makes it all the more weird - I would have thought they could simply populate both sections with the same information across all apps.

razuuuu
Newbie
2020-10-07 09:27 PM

 I don't know how, but the issue is fixed for me.

I ended my premium subscription, returned to free account and voilà... recently played section is gone.

sorry guys. if unsubscribing is the only solution, I'm not coming back any time soon.

mcbuzzerr
Newbie
2020-10-07 09:31 PM
  • @razuuuu huh, if having Spotify premium really is the cause of the problem we might get some traction with this... 
0 Likes
Algiz
Visitor
2020-10-08 04:49 AM

This problem is driving me crazy enough to actually register to post on a forum. 🤦  My Spotify app (MacBook) hasn't updated the recently played artists in weeks (months?) despite re-installing, changing passwords, removing app permissions, etc. My "recently played" still constantly shows some godawful R&B and rock artists who I can't stand, and seemingly ended up on there from me browsing through various stations and playlists out of curiosity. Weird that there isn't a basic function to clear this (like a clear search/history button) - as said many times before, it's frustrating that premium subscribers are having to deal with it. 

JonSchechter
Visitor
2020-10-08 05:03 AM

@Spotify -- is there a # of votes required for an issue to be handed off to engineering? We're at 628 now with an angry community. Ary you going to do something about this?

maymaymay5
Casual Listener
2020-10-08 10:29 PM

They clearly don't care about people who are paying. I'm really mad about it. Why don't they just get rid of "Recently Played" on Home page when there's also Recently Played section updaiting without problems?.  Why they're keeping this part of desktop app which isn't working for so many people? And it's first thing we are seeing after opening Spotify.

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