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[Desktop] Spotify won't resume after pause with bluetooth headphones

Submitted by on ‎2017-11-02 05:58 AM
Status: Not Right Now

I'm unable to resume after i pause the music for a few minutes with my headphones over bluetooth.

Hey everyone,

 

Thank you for reporting this issue to us.

We just wanted to let you know that the right folks are looking into this.

We're not able to provide an exact timeline for a fix, but we'd recommend always keeping your Spotify app and all devices fully up-to-date.

 

Thanks!

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Comments
1269411461
Newbie
2020-03-10 01:41 AM

Just noticed this issue today. Pause for some amount of time (seems to be less than 15 minutes for me but I'm not sure), try to press play, typically while using another application, and it won't play. When I switch back to Spotify, the blue "Can't play the current song" notification appears until I restart Spotify.

 

I am on a MacBook Pro 2019, 13".

macOS 10.15.3 (Catalina)

Spotify 1.1.27.472.gf6574b97

Bluetooth Headphones: Mpow Flame.

 

If it's relevant, I typically try to use the Mac Touch Bar to play/pause Spotify.

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stream28
Casual Listener
2020-03-13 10:08 AM

Latest update .28 didn't help. Still same error

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d3relict
Visitor
2020-03-16 02:50 PM

currently using 1.1.28.721.g5b5ee660, i still have to quit Spotify every time i lock my MacBook Pro, to be able to listen to music on my BT headset. every other sound goes through just fine, i can switch to internal speakers, which work fine, but BT fails from that point.

 

MacOS Mojave 10.14.6

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_rushtone
Visitor
2020-03-17 02:48 PM

I updated my Mac Spotify recently, and now have 1.1.28.721.g5b5ee660.

I'm still seeing the same problem where Spotify stops being able to play songs.

I am using a Bluetooth audio amplifier connected to a pair of speakers.

After being idle all night long, I tried to play a playlist, but it failed with the blue error message across the top.

I disconnected the BT amp from the Mac, and the music started playing through the tinny little speakers on the Mac.

I reconnected to BT, and things are playing fine now through the BT amp.

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ofalvai
Newbie
2020-03-23 11:13 AM

This happens to me as well.

 

  • Device: MacBook Pro (15-inch, 2017)
  • macOS Catalina: 10.15.3
  • Spotify Version: 1.1.28.721.g5b5ee660
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Xenia
Moderator
Moderator
2020-03-25 10:18 AM
Status changed to: Not Right Now

Hey everyone,

 

Thank you for reporting this issue to us.

We just wanted to let you know that the right folks are looking into this.

We're not able to provide an exact timeline for a fix, but we'd recommend always keeping your Spotify app and all devices fully up-to-date.

 

Thanks!

0 Likes
Woet
Newbie
2020-03-28 08:59 AM

Same issue here, been happening for months. Doesn't seem like Spotify cares even the slightest bit.

 

  • Device: MacBook Pro (15-inch, 2016)
  • macOS Catalina: 10.15.4 (19E266)
  • Spotify Version: 1.1.29.592.gf0779179
0 Likes
Patroy
Newbie
2020-03-29 02:33 PM

The same for me 😞 

 

  • Device: MacBook Pro (13 inch, 2017)
  • macOS Catalina: 10.15.4 (19E266)
  • Spotify Version: 1.1.29.592.gf0779179
0 Likes
User82
Visitor
2020-03-30 12:58 PM

MacBook Pro (Retina, 15-inch, Mid 2015)
macOS Catalina Version 10.15.3 (19D76)

Spotify version 1.1.29.592.gf0779179

 

Has been happening to me for weeks whenever I try to resume Spotify after reconnecting my BT headset. This is definitely regression as I've been using Spotify like this on a daily basis for over a year.

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klaseskilson
Newbie
2020-03-31 03:31 PM

I'm at least glad that the support agent was wrong when he said it was a new issue.

 

MacBook Pro (15-inch, 2017)

macOS Catalina Version 10.15.3 (19D76)

Spotify version 1.1.29.592.gf0779179

 

Has happened for quite some time. Through contact with the support, I've tried clean installs and several accounts, but as expected none of that helped.

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