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Downtime June 12th: Several Spotify services are down

Hey folks! We've been getting reports about issues with login, playback and the Support site. This is now being looked into.

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We’re happy to say that this should now be fixed for everyone! If you're still having trouble, make sure to post a new thread in the relevant help board here.

 

Cheers,

Comments
SpazzyTastik

Plan

Premium

Country

USA

Device

iPhone 13

Operating System

Windows 11

 

My Question or Issue

Recently, I have been experiencing issues with the desktop and iPhone apps not working. The apps suddenly stop playing songs, and I receive an error message stating, "Something went wrong. Try again." Currently, I cannot log in to either the desktop or phone app. I attempted to visit the Spotify website for troubleshooting, but I encountered an error message when trying to log in or access several troubleshooting links.

 

Nothing seems to be working. Is anyone else experiencing these issues? 

 

**Spotify Team - What is going on? Please fix this!**

emimeni

I just looked on Reddit. It's impacting everyone, and is related to a cloud outage (not a Spotify outage, for once!).

TheDudeAbides042017

Same. Started on my windows/work computer then crashed my mobile app. Can't log in whatsoever. Beyond frustrated. Would be nice if they had a customer service phone line - but nope. Of course they don't.

 

TBH I am just going to cancel my subscription. After 15+ years of paying to use their services, they consistently have issues and I am over it. My husband just added me to his YT Premium Music account. No point in spending money on multiple platforms. If I can't get into my account in the next 24 hours I will call my bank and have them cancel payments to them and shut everything down.

biggpop

I am facing the same issue. I am trying with Chrome I have updated my Chrome but the issue persists. It says Application error: a client-side exception has occurred (see the browser console for more information). My music is live and playable on Spotify, I distributed through tunecore. Spotify should be accountable for this issue because we can see a number of new artists are facing the same issue. Please fix this issue as soon as possible. 

SELENECVG

What's happening? Not network nor pc related, everything was working fine then spotify just decided to stop! now they won't let me hit the play button in any song, not allbum nor nothing!!

This app sucks, reinstalled this app, still not working. Keeps saying something went wrong. Glad I pay for this shit ass service. Get your fucking shit together dumpify
LillianBayer

Its working for me again

 

emimeni

It's kind of working for me. I can't get to artist/song pages, etc. I was able to redownload it and get to my playlists, though.

OrianLivid

Plan

Premium Student

Country

US

Device

Iphone 13

Operating System

IOS 18.5

 

My Question or Issue

Hey so my Spotify wont work at all. No songs will load nor will they appear if I search them up and if they do manage to play its for about 30 seconds in before they lag and load for whoever knows how long. Is this a common issue? I even redownloaded the app and just logging in was a nightmare because it would say error or not log me in at all after several attempts till now. Please help

meniii

mine just wont let me see all my playlists