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Downtime June 12th: Several Spotify services are down

Hey folks! We've been getting reports about issues with login, playback and the Support site. This is now being looked into.

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We’re happy to say that this should now be fixed for everyone! If you're still having trouble, make sure to post a new thread in the relevant help board here.

 

Cheers,

Comments
LillianBayer
it keeps saying "Audiences in Jwt are not allowed" and it just randomly stopped working while I was listening. (Chromebook)
meniii

this also happend to me and i cant get it to work

LillianBayer

yea, I have tried logging in like 20 times and it still don't work

 

meniii

it also said something about being in the USA asi if it wasnt allowed here 

Gauzz

Same problem here.

emimeni

I can't even log in! I noticed a problem when I couldn't even get to the flock of seagulls artist page in the desktop app.

The error messages I'm getting are "Audiences in Jwt are not allowed" and "upstream request timeout."


ETA: Okay, now it's visible that I've logged in.

LillianBayer

I still cant even login 

LillianBayer

and now it says this 

com.spotify.serviceauth.AuthenticationException$TokenExpiredException: Token verification failed: Token has expired

Like what...? 

emimeni

I tried to clear cache and cookies. Didn't work. It's fair to say that, at least for some people, Spotify is experiencing a partial outage (we're able to access the community page but can't listen to music.)

meniii

same here