Downtime September 16th, 2025: Users unable to log in and/or play content

[MihailY]

We're seeing reports from users not being able to log in to Spotify or play music.

[Courtneyjade9702]

Mines still not working I can’t log into the app but I can log into Spotify on safari 

[Lu71]

Plan

Premium

Country

Germany

Device

iPhone 12 Pro

Operating System

iOS 18.5

My Question or Issue

App logged me off, get an error when trying to log in again

[hom3lesz]

Same issue started today,

Can't log in every time I receive "Something went wrong. Try again" 

This needs to be fixed.

I have tried a clean install, changing the wifi, cellular, and so on, but nothing is working.

[MihailY]

Hey,

This is being investigated.

If you’re experiencing this issue, make sure to click VOTE and subscribe to the thread to be notified of any developments.

Cheers,

[MihailY]

Hey folks,

This should now be fixed for everyone. If you're still having issues, try restarting your device.

If that doesn't help, feel free to post a new thread in the relevant help board here.

Thanks!