Manage your Family plan section empty/blank

[MihailY]

We are receiving reports from users mentioning that they're unable to manage Family plans and change members through the website since the page is not loading correctly.

[bvs-debug]

Hi community, I am connected to my Family Premium Account as admin, I would like to manage de "family members" but when I click to "Manage members" in my account I have a black screen with no informations. It looks to be a bugg, but no way to contact Spotify to ask for help. Did anyone face something similar and know how to access that section another way or to debug ? I try via phone and on my Mac Labtop via Safari browser. It's the only section empty, all the other account section in the menu works perfectly. Tks in advance for the help and advices

[portelkaadrian]

Hi! My android widget stays blank instead of showing the album color, I only see the boring white of my screen instead of the album color, I know it's not a serious problem but please, fix it

[Soulglow85]

I am unable to change my country of origin after changing my bank details. This is preventing me from being able to join my family plan. 

How on earth am I meant to speak to someone at Spotify to help resolve this? 

[dkhyper]

I can't update my credit card info, which is set to expire. There's no option to 'manage my plan'

[26982606]

Tengo el mismo problema, es la primera vez que me pasa podía eliminar y agregar sin problemas pero en esta última actualización ya no pude agregar envío la invitación y le sale que no coincide la dirección y ya lo intento con varios navegadores y en modo incógnito y no puede agregarse, lo intenté desde una cuenta nueva y lo mismo no se pudo agregar pero ahora sale "hubo un problema"

[MihailY]

Hey folks,

We're happy to say that this is fixed. If you're still having issues, make sure to post a new thread in the relevant help board here.

Thanks!