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Premium users hearing ads in music

We've received reports that active Premium users are hearing ads interrupting their music listening experience.

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

This should now be fixed. If you're still having issues, remember to log out of the app and back in again 2-3 times in a row in order to force a resync.

 

Cheers!

Comments
elr0ndk

@Loneliest_Cabin I will, but I still think that there is an issue somewhere, I believe that the experience is supposed to be consistent across multiple devices 😕

Loneliest_Cabin

Rest assured I have raised these specific details with the relevant teams, your feedback is appreciated. 

derbuntemhl

Problem still alive on Windows app

CaterinaV

Not solved. Spotify app. Iphone 

luiza90

Just happened to me, app for Android

Thamicalo

I'm getting an excessive number of ads on Spotify podcasts. A 12-minute episode had four ads, which is quite disruptive. Is there a way to reduce this?

yesitsjess

Premium user hearing ads on podcast 

hal58th

I'm listening to a sleep podcast on my android phone which has a built in ads for the first minute and then no ads after that. But two separate times I have received a 15 second ad from Spotify, not built in, after many hours of playing this podcast (like 8 hours of no ads and then one 15 second ad).

Jasong2

Hey is still not fixed was listening to the wan show, went to the next episode and got served multiple ads. 

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elr0ndk

Yeah, it's still there... It's 10 days that this problem started happening.