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Sound Capsule not updating properly

Hey folks! 

You may have noticed that your Sound Capsules may not be updating properly! 

This is on our radar and it's being looked into 🙂

Hey folks! 

Happy to share this should now be resolved 🙂
In case you happen to encounter any further issues, let us know in the Help boards.
Cheers!

Comments
31jb2au3mvb2ml5v2mqt

My sound capsule hasnt updated also. The last was on the 4th of September 

AbhinavMishra

Yes i have same problem

Premium plan

Redmi 13c

India

 

md02xrh46goln6z4z1j8

I am facing the same problem with my sound capsule, it hasn't updated in some days now 

Santhosh_Kumaar

I am facing the same problem with my sound capsule, it hasn't updated since 5th September.

 

 

 

Nothing phone 1 - Android 15

 

Version - 9.0.76.1126

 

Country - India

 

App uninstalled and reinstalled. Still not updated

moonlitverse

The same is the case with me. My sound capsule hasn't updated since 5th of September.

Redmi Note 9 Pro

Premium User

India

Spotify version: 9.0.76.1126

Justjayhehe

Spotify version -9.0.74.1123

ios 18.6.2

device- iPhone 11 & 14. 

hasn’t updaters since 5th Sept. did clean install, rebooting everything. Isn’t updating. 

Vasil
Status changed to: Under investigation

We'll keep you posted!

Blascozsw

Boa noite, minha máquina do tempo no spotify está com problemas, ela nao atualizava desde 4 de setembro, quando estava em 500 minutos, e hoje atualizou para o dia 7 de setembro. Agora mais a noite a última atualização "correta" para o dia 8 de setembro (que foi ontem, entao está certo) ocorreu. Mas os minutos estão claramente errados, assim como os streams nas musicas. Dia 4 de setembro estava com 500 minutos e hoje aparece com 809, o que eu sei que nao é verdade pois eu escuto muita musica e tem dias que aparecem com menos de 1 hora de reprodução por dia

Vasil
Status changed to: Fixed

Hey folks! 

Happy to share this should now be resolved 🙂
In case you happen to encounter any further issues, let us know in the Help boards.
Cheers!