I'm a huge Spotify listener and fan, but this is absurd and super frustrating. It can't possibly be that difficult to resolve this issue and it seems to be getting swept under the rug.
If Spotify wants to be taken seriously as a medium for music streaming and sharing, accuracy should be a priority. The last thing a music aficionado wants is to identify with a wildly inaccurate list of top artists on their profile.
I keep the latest versions of both apps, disconnect and reconnect Spotify to my profile all the time, and have NEVER gotten an accurate list. I also don't believe this issue only exists with a minority of users - I think Spotify is interested in minimizing the issue.
I would really like to see this taken seriously and resolved!
I understand your frustration but rest assured, the right folks are still looking into this. The information is with the relevant teams and they're looking into it. Spotify will post any updates they have here. If there's anything else, feel free to give me a shout! 🙂