Announcements

Help Wizard

Step 1

NEXT STEP

Users on Android devices can't play content in Offline mode

We've received reports from Android users mentioning issues with Offline mode. When the device is set in Airplane mode or internet access is disabled, the app gets stuck on a black screen until a “You’re currently offline” error is displayed.

Hi there,

 

Our tech folks are currently looking into this. If you're experiencing this issue, make sure to add your vote and share the following details:

  • your device's make, model and OS version
  • the version of Spotify you're running
  • whether you're seeing
    -- a black screen;
    -- or an error message saying you're offline
  • timestamp of when you last experienced the issue + your time zone

A short screen recording which captures the exact behavior in action would also be greatly appreciated.

 

We'll keep everyone posted here as soon as we have any updates on the matter, so subscribe to the thread from the three dots menu at the top to stay tuned.

 

Cheers 🤘

Comments
Dutch-Elvis

@JoJoh1 Of course, to hear it offline you have to download it first. Then go to the library to make your choice, The downloaded music. It works for me. Don't forget to adjust the quality, as FLAC playback uses a lot of data.