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[iOS] Playlists appears empty

We're seeing reports that some users are unable to see songs in playlists - both on their own playlists and in Spotify-curated playlists.

 

This seems to be affecting iOS mobile devices only.

Hey everyone,

Thanks for your patience while this was being looked into!

 

We have good news from our teams - the issues with playlists appearing empty on iOS should now be fixed! We're also happy to see more confirmations from you that things are working after trying the workaround with changing language settings.

 

Should you experience an issue with similar symptoms on Android, make sure to check this thread for more details, as we'll be locking this iOS related thread.

 

Cheers 🙂

Comments
Rachael0819

**bleep** @anton25360 you are a genius! I’m on IOS too and have had this problem for 2 months now and your solution works!

After deleting the language that said english-private (truprint) in the Language and Region setting, the tracks on my playlists appear! Don’t know how that setting got there in the first place. But it works.
thank you! 
I’m really disappointed by Spotify support tam though.

Joruth

@anton25360 you sir are a hero! I had an extra language called “Workshopx” that was added to my preferred languages on iOS.

 

deleting that and suddenly all my songs are now available again.

 

spotify should send you a paycheque for running their customer service and bug squashing.

 

Thank you! 

Jaminfrog

Ok, the language thing worked for me too! I had a language in there that said “WorkshopX.” Who knows what that is, but when I deleted it, Spotify now plays music again! Thanks @anton25360 for saving the day!

Rlhahnemann
Same. Saved my sanity.
samshafer

Spotify really fumbled the ball with this issue. How could this language issue not be detected in debug logs?? 

LanceChristophr
This also worked for me….

Spotify!! Get on it!!
amlax89

After two months of NOTHING from Spotify that finally fixed the issue. So relieved but also incredibly frustrated. 

Brisbabe

I found the same thing in my language settings. I still want reimbursement as Spotify should have worked this out! 

lesleyas
Is that on the Spotify app settings or your phone settings?
Jaminfrog

@lesleyas I found a weird language under iPhone settings > General > Language & Region. It was under Preferred Language at the top. I deleted it and Spotify magically worked again.