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[Desktop] Spotify creates "Downloads" folder in my documents

Plan Premium Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 My Issue: Hi everyone, recently I noticed tha when I startup Spotify, it automaticly creates a folder named "Downloads" inside my documents in Windows...

  • Casual Listener
  • Plan Premium   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System  Windows 10   My Issue: Hi everyone, recently I noticed tha when I startup ...
  • minigunpanther
  • Regular
  • 8309 Views
  • 35 comments
  • 9 likes
  • Downloads folder
    Windows 10
  • Not Right Now
  • 8309 Views
  • 35 comments
  • 9 votes

Memory leak when adding local files leads to freeze and crash on Windows 10

Hi, I have this issue on three different machines (Lenovo, Dell, Surface Pro 4) all are suited to run Spotify (core i7/i5/m5). It occurs whether I use the Spotify Desktop app or install spotify via Windows store.When I add local files to the library,...

  • Casual Listener
  • Hi,   I have this issue on three different machines (Lenovo, Dell, Surface Pro 4) all are suited to run Spotify (core i7/i5/m5). It occurs whether I use the Spotify Desktop app or install spot...
  • MaríaCamila
  • Roadie
  • 377 Views
  • 2 comments
  • 7 likes
  • Desktop Windows Bug Error
    Windows
    Windows 10
  • Case Closed
  • 377 Views
  • 2 comments
  • 7 votes

New UI problem on Windows 10 (Windows Store Edition)

Since update 1.0.75, UI has a problem there is a small space between the taskbar and the Spotify window when maximized.You can see a thin white line between the window and the taskbar

Capture.PNG
  • Casual Listener
  • Since update 1.0.75, UI has a problem there is a small space between the taskbar and the Spotify window when maximized. You can see a thin white line between the window and the taskbar
  • Alfredo
  • Roadie
  • 836 Views
  • 5 comments
  • 2 likes
  • UI Bug
    Windows 10
    Windows Store
  • Not An Issue
  • 836 Views
  • 5 comments
  • 2 votes

Spotify on Windows does not remember window position after restart

I always set spotify to most left on 3 monitor setup, dragging it all the way to the edge and then windows manages positioning. Try it on Windows 10 with any app.Then, exit spotify, start it again, and it won't be there, it will start in floating mod...

  • Music Fan
  • I always set spotify to most left on 3 monitor setup, dragging it all the way to the edge and then windows manages positioning. Try it on Windows 10 with any app. Then, exit spotify, start it again,...
  • MaríaCamila
  • Roadie
  • 284 Views
  • 2 comments
  • 1 likes
  • startup
    Windows 10
  • Case Closed
  • 284 Views
  • 2 comments
  • 1 votes

Streaming to Denon, Chromecast or Samsung TV is broken

Very often Spotify momentarily gets to the point of complete unusability. On rare occassions I can play several songs without interruption but more often than not it pauses randomly. This happens from every streaming device I tried to use it on and o...

  • Casual Listener
  • Very often Spotify momentarily gets to the point of complete unusability.    On rare occassions I can play several songs without interruption but more often than not it pauses randomly.&n...
  • Maria_B
  • Moderator
  • 405 Views
  • 2 comments
  • 1 likes
  • Android
    Denon AVR
    iOS
    Mac
    Samsung smart tv
    Windows 10
  • Case Closed
  • 405 Views
  • 2 comments
  • 1 votes

Shuffle not working properly

Hi, the Spotify shuffle feature on my Android 7.1 phone and on my Windows 7 and Windows 10 laptops has not been acting normally in the last few days. It seems to prioritise one or two artists/albums over everything else. I've attached a photo showing...

  • Casual Listener
  • Hi, the Spotify shuffle feature on my Android 7.1 phone and on my Windows 7 and Windows 10 laptops has not been acting normally in the last few days. It seems to prioritise one or two artists/albums ...
  • Aimee_T
  • Roadie
  • 323 Views
  • 7 comments
  • 1 likes
  • Android 7.1
    Windows 10
    Windows 7
  • Case Closed
  • 323 Views
  • 7 comments
  • 1 votes

Windows 10/ Spotify window spawned outside of working desktop area with no way to move.

Spotify gets spawned outside working windows desktop area, and due to 'special' design, I can not move it to a region, where I can access the menus.Try to move that window

Clipboard01.jpg
  • Casual Listener
  • Spotify gets spawned outside working windows desktop area, and due to 'special' design, I can not move it to a region, where I can access the menus. Try to move that window
  • ZullyB
  • Roadie
  • 652 Views
  • 7 comments
  • 0 likes
  • Desktop
    moving
    spawn out of desktop
    Windows 10
  • Not An Issue
  • 652 Views
  • 7 comments
  • 0 votes

Radio Stops playing after random number of songs

I use Spotify on windows, android, my ps4 and ipad. Accross all of the devices my radio stations will stop playing after a random number of songs. I've made sure to close the app/program on the other devices and verified internet connectivity, but th...

  • Casual Listener
  • I use Spotify on windows, android, my ps4 and ipad.  Accross all of the devices my radio stations will stop playing after a random number of songs.  I've made sure to close the app/program ...
  • ZullyB
  • Roadie
  • 138 Views
  • 2 comments
  • 0 likes
  • Andorid
    iOS
    PS4 App
    Radio Stations
    Windows 10
  • Case Closed
  • 138 Views
  • 2 comments
  • 0 votes

UX issue - Floating notification unable to be closed

I have experienced the problem of being unable to close the floating notification that appears whenever I turn up or down the volume, or when I change song. The problem is that I cannot click on the window behind the floating notification until is di...

  • Casual Listener
  • I have experienced the problem of being unable to close the floating notification that appears whenever I turn up or down the volume, or when I change song.  The problem is that I cannot c...
  • ZullyB
  • Roadie
  • 236 Views
  • 6 comments
  • 0 likes
  • floating
    UX
    Windows 10
  • Case Closed
  • 236 Views
  • 6 comments
  • 0 votes

Can't start audio error during startup on Windows 10

One in three times Spotify app can't start throwing an error (see screenshot) on my HP Elite X3 running Windows 10 Fall Edition. Restarting the app never helps (albeit suggested). The only "fix" is restarting the OS. No other apps appear affected ie ...

  • Casual Listener
  • One in three times Spotify app can't start throwing an error (see screenshot) on my HP Elite X3 running Windows 10 Fall Edition. Restarting the app never helps (albeit suggested). The only "fix" is r...
  • SergioDavid
  • Roadie
  • 332 Views
  • 7 comments
  • 0 likes
  • Windows 10
  • Case Closed
  • 332 Views
  • 7 comments
  • 0 votes

Songs from specific album not available

The songs on the album Roots Rock Riot from Skindred are greyed out and unavailable to listen except for 1 which i haven't encountered before. Does this have any specific reason or is this an error?

  • Casual Listener
  • The songs on the album Roots Rock Riot from Skindred are greyed out and unavailable to listen except for 1 which i haven't encountered before. Does this have any specific reason or is this an error?
  • Hubo
  • Community Legend
  • 592 Views
  • 1 comments
  • 0 likes
  • Song Unavailable
    Windows 10
  • Not An Issue
  • 592 Views
  • 1 comments
  • 0 votes

Windows 10 App closes on own after about 15 mins of playback

I have attached screen captures of my experience. Please fix this soon. This is a frustrating repeating issue. So far tonight it has occurred with uptimes before the crash of 12:04, 20:31, and 7:04. It is very annoying. Thank you for the assistance.

  • Casual Listener
  • I have attached screen captures of my experience. Please fix this soon. This is a frustrating repeating issue. So far tonight it has occurred with uptimes before the crash of 12:04, 20:31, ...
  • Alfredo
  • Roadie
  • 300 Views
  • 4 comments
  • 0 likes
  • close
    Close out on own
    closed
    Windows 10
  • Case Closed
  • 300 Views
  • 4 comments
  • 0 votes

"In My Place - Coldplay" is a silent track

When I try to the play the song In My Place by Coldplay, on both my iPhone 5S and Windows laptop, the song will play, i.e. the track seems to be playing because the track time elapses, but there's no sound. I've turned my volume all the way up but th...

  • Casual Listener
  • When I try to the play the song In My Place by Coldplay, on both my iPhone 5S and Windows laptop, the song will play, i.e. the track seems to be playing because the track time elapses, but there's no...
  • MaríaCamila
  • Roadie
  • 292 Views
  • 3 comments
  • 0 likes
  • iPhone 5S
    Windows 10
  • Case Closed
  • 292 Views
  • 3 comments
  • 0 votes

Various Artist Albums

There are a number of my songs released by labels on compilation albums under a different album artist name rather than showing “various artists”. If I create playlists from them on my account will this steer streaming royalties away from the labels ...

  • Regular
  • There are a number of my songs released by labels on compilation albums under a different album artist name rather than showing “various artists”. If I create playlists from them on my account will t...
  • Hubo
  • Community Legend
  • 582 Views
  • 10 comments
  • 0 likes
  • Desktop Player
    Windows 10
  • Not An Issue
  • 582 Views
  • 10 comments
  • 0 votes

Previously saved albums disappears, recent albums saved only

I've recently re-installed Spotify on my laptop. I signed it to find my "songs" and "albums" list gone. I've saved tons of music there but the website claimed that I have no songs and I should browse and save. I don't understand why this has been hap...

  • Casual Listener
  •    I've recently re-installed Spotify on my laptop. I signed it to find my "songs" and "albums" list gone. I've saved tons of music there but the website claimed that I have no songs and I ...
  • JuanCamilo
  • Roadie
  • 142 Views
  • 2 comments
  • 0 likes
  • Desktop
    Windows 10
  • Case Closed
  • 142 Views
  • 2 comments
  • 0 votes

After Update, Spotify App only plays music through right channel

I've un/reinstalled three times. Unchecked "hardware acceleration"Checked that other apps work fine (they do). Sacrificed 1,000 Marshmallow Peeps in your name. Nothing is working. Thanks for looking into this! SR

  • Regular
  • I've un/reinstalled three times.  Unchecked "hardware acceleration" Checked that other apps work fine (they do).  Sacrificed 1,000 Marshmallow Peeps in your name.    Nothing ...
  • Melody
  • Community Manager
  • 188 Views
  • 4 comments
  • 0 likes
  • Windows 10
  • Case Closed
  • 188 Views
  • 4 comments
  • 0 votes

Spotify skipping specific song

Hi all, My spotify player skips a certain song 5-6 seconds in, with the song being "I feel it coming" by The Weeknd.This isn't the first time this has happened, as a month ago, it was also skipping "Bad - 2012 Remaster" by MJ, however, the issue seem...

  • Casual Listener
  • Hi all,  My spotify player skips a certain song 5-6 seconds in, with the song being "I feel it coming" by The Weeknd. This isn't the first time this has happened, as a month ago, it was also s...
  • Erika
  • Roadie
  • 97 Views
  • 2 comments
  • 0 likes
  • Netbook
    skipping
    Windows 10
  • Case Closed
  • 97 Views
  • 2 comments
  • 0 votes

Phishing from adds on Spotify window application.

Spotify some adds shown in the windows application set off phishing warning in antivirus. Starting to think I'll have to stop using Spotify.

  • Casual Listener
  • Spotify some adds shown in the windows application set off phishing warning in antivirus. Starting to think I'll have to stop using Spotify.
  • FabianS_Bogota
  • Roadie
  • 349 Views
  • 9 comments
  • 0 likes
  • Desktop
    PC
    Windows
    Windows 10
  • Case Closed
  • 349 Views
  • 9 comments
  • 0 votes