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Recently Played list does not update "Nothing here yet"

For months now the Recently Played list is not updating. I listen to spotify constantly, both on my Windows app and iPhone app. Recently Played works fine on my phone but it has not worked on my Windows in months. Keeps displaying "Nothing here yet. ...

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  • Casual Listener
  • For months now the Recently Played list is not updating. I listen to spotify constantly, both on my Windows app and iPhone app. Recently Played works fine on my phone but it has not worked on my Wind...
  • SergioDavid
  • Roadie
  • 543 Views
  • 5 comments
  • 2 likes
  • Desktop
  • Fixed
  • 543 Views
  • 5 comments
  • 2 votes

Spotify Connect : ghost webplayer disconnect my deskop/mobile player

Hi everyone, I'm being really annoyed with an issue, and I don't know how to resolve it. 10 times a day, Spotify Connect disconnect my desktop/mobile player for a webplayer. I first thought of an account hijack, but, I disconnected all equipement and...

  • Casual Listener
  • Hi everyone,   I'm being really annoyed with an issue, and I don't know how to resolve it.   10 times a day, Spotify Connect disconnect my desktop/mobile player for a webplayer. I first...
  • SergioDavid
  • Roadie
  • 227 Views
  • 3 comments
  • 0 likes
  • disconnection
    SpotifyConnect
  • Not An Issue
  • 227 Views
  • 3 comments
  • 0 votes

How do I remove my Spotify profile picture? It won't disappear even after I click 'remove'

My Spotify account is connected to my Facebook account. I don't have a profile picture, so I added a picture via spotify to the spotfify account. It wasn't the right picture, so I decided to click the 'remove' option that you get when you hover over ...

  • Regular
  • My Spotify account is connected to my Facebook account. I don't have a profile picture, so I added a picture via spotify to the spotfify account. It wasn't the right picture, so I decided to click th...
  • SergioDavid
  • Roadie
  • 249 Views
  • 3 comments
  • 0 likes
  • profile picture
    remove
  • Fixed
  • 249 Views
  • 3 comments
  • 0 votes

I must have been hacked ?

Hi.I cant understand that some artists keep apearing as source to new suggested music."Similar to Thirty Seconds To Mars" and "Because you listened to Green day"I never listened to those artists.Now I see that on my 2017Wrapped.com they are listed as...

  • Regular
  • Hi. I cant understand that some artists keep apearing as source to new suggested music. "Similar to Thirty Seconds To Mars" and "Because you listened to Green day" I never listened to those artist...
  • SergioDavid
  • Roadie
  • 152 Views
  • 3 comments
  • 0 likes
  • history
    unwanted artists
  • Not An Issue
  • 152 Views
  • 3 comments
  • 0 votes

Sonos speakers do not appear on Spotify connect

My Sonos speakers have just disappeared from Spotify connect. I can still play Spotify through the Sonos app, though. I've tried to delete and reinstall, both Sonos and Spotify, but nothing seems to work. Suggestions on how to proceed would be most w...

  • Casual Listener
  • My Sonos speakers have just disappeared from Spotify connect. I can still play Spotify through the Sonos app, though. I've tried to delete and reinstall, both Sonos and Spotify, but nothing seems to ...
  • SergioDavid
  • Roadie
  • 217 Views
  • 3 comments
  • 0 likes
  • Fixed
  • 217 Views
  • 3 comments
  • 0 votes

[BUG][Gear S3][Android 5.0.1] Spotify launches on the phone any time Gear S3 connects to the phone

Hello, I'm writing this after Spotify Support asked me to do as there might be other people experiencing the same (or similar) problem. I own a Samsung Galaxy S4 (Android version 5.0.1) and Samsung Gear S3 (Tizen version 3.0.0.1). Spotify is installe...

  • Casual Listener
  • Hello,   I'm writing this after Spotify Support asked me to do as there might be other people experiencing the same (or similar) problem.   I own a Samsung Galaxy S4 (Android version 5....
  • Leo
  • Spotify
  • 4426 Views
  • 16 comments
  • 2 likes
  • Won't Fix
  • 4426 Views
  • 16 comments
  • 2 votes

Family Premium - address

My family all kicked out due to they didn't verify the address (they all didn't receive the verification mail from Spotify)and now I'd like to add them back, but there's an address problem they can not in.I did e-mail to support@spotify.com since 30 ...

  • Casual Listener
  • My family all kicked out due to they didn't verify the address (they all didn't receive the verification mail from Spotify) and now I'd like to add them back, but there's an address problem the...
  • SergioDavid
  • Roadie
  • 138 Views
  • 2 comments
  • 0 likes
  • family premium problem
  • Case Closed
  • 138 Views
  • 2 comments
  • 0 votes

Spotify connect to Sonos issue.

I can now (after reinstalling app) see my Sonos speakers in "available devices" I can play in any of the individual speakers. But the "group speaker tabs" are still missing. can only play one room at a time.

  • Casual Listener
  • I can now (after reinstalling app) see my Sonos speakers in "available devices" I  can play in any of the individual speakers. But the "group speaker tabs" are still missing. can only play one r...
  • SergioDavid
  • Roadie
  • 103 Views
  • 2 comments
  • 0 likes
  • Android
  • Case Closed
  • 103 Views
  • 2 comments
  • 0 votes

"Match the requested format"

I'm trying to add a memeber to my family plan but when I put in the proper email it keeps saying "match the requested format." I also tried for another member and the same issue came up. Any suggestions?

  • Casual Listener
  • I'm trying to add a memeber to my family plan but when I put in the proper email it keeps saying "match the requested format." I also tried for another member and the same issue came up. Any suggesti...
  • SergioDavid
  • Roadie
  • 2855 Views
  • 2 comments
  • 0 likes
  • Case Closed
  • 2855 Views
  • 2 comments
  • 0 votes

Change language in App

I just downloaded the Spotify app to my new phone, and it came in Spanish. I want it in English, how do I change it? I deleted the app, and tried downloading it again, still in Spanish. What do I do?

  • Casual Listener
  • I just downloaded the Spotify app to my new phone, and it came in Spanish. I want it in English, how do I change it? I deleted the app, and tried downloading it again, still in Spanish. What do I do?
  • SergioDavid
  • Roadie
  • 76 Views
  • 2 comments
  • 0 likes
  • Case Closed
  • 76 Views
  • 2 comments
  • 0 votes

Genre Missing?

Just found that there is a few genres, when clicked on, don't provide any results (no selections available), even though they've worked perfectly for months. Ie.MetalK-pop

  • Casual Listener
  • Just found that there is a few genres, when clicked on, don't provide any results (no selections available), even though they've worked perfectly for months.   Ie. Metal K-pop  
  • SergioDavid
  • Roadie
  • 73 Views
  • 2 comments
  • 0 likes
  • Case Closed
  • 73 Views
  • 2 comments
  • 0 votes

[All Platforms] Playback takes minutes to start

On my mobile (android) app, on play.spotify.com, and on the Linux desktop player, when I click the play button to start the music frequently it takes minutes for spotify to begin playing my music. The delay also can occur when I skip a song.There is ...

  • Casual Listener
  • On my mobile (android) app, on play.spotify.com, and on the Linux desktop player, when I click the play button to start the music frequently it takes minutes for spotify to begin playing my music. Th...
  • SergioDavid
  • Roadie
  • 73 Views
  • 2 comments
  • 0 likes
  • Case Closed
  • 73 Views
  • 2 comments
  • 0 votes

account stuck, on all devices

On every of my devices (iPad, Windows Edge browser, Linux Chrome browser), when I sign in to Spotify the player is stuck. The same song, frozen at the same point in the song. I can't get it to change to a different song, or to keep playing. I have tr...

  • Casual Listener
  • On every of my devices (iPad, Windows Edge browser, Linux Chrome browser), when I sign in to Spotify the player is stuck.  The same song, frozen at the same point in the song.  I can't get ...
  • SergioDavid
  • Roadie
  • 151 Views
  • 2 comments
  • 1 likes
  • Case Closed
  • 151 Views
  • 2 comments
  • 1 votes

Clicking a song on shuffle plays a different song

(I am also using the web player in Chrome if this helps.)For example, let's say I click on the song "Thunder" by Imagine Dragons. When I actually click the play button next to the song, it will play a different song. If I keep clicking for about 20 t...

  • Casual Listener
  • (I am also using the web player in Chrome if this helps.) For example, let's say I click on the song "Thunder" by Imagine Dragons. When I actually click the play button next to the song, it will pla...
  • SergioDavid
  • Roadie
  • 91 Views
  • 2 comments
  • 0 likes
  • Case Closed
  • 91 Views
  • 2 comments
  • 0 votes

Shuffle play a playlist on connected devices doesn't really shuffle

I first noticed this bug whilst streaming music to my chromecast; if i shuffle play a playlist to the chromecast it doesn't really shuffle. What happens is that it picks out 2-4 artists from the playlist and plays shuffeled songs from these artists a...

  • Casual Listener
  • I first noticed this bug whilst streaming music to my chromecast; if i shuffle play a playlist to the chromecast it doesn't really shuffle. What happens is that it picks out 2-4 artists from the play...
  • SergioDavid
  • Roadie
  • 117 Views
  • 2 comments
  • 0 likes
  • Android
    Desktop
    Linux
  • Case Closed
  • 117 Views
  • 2 comments
  • 0 votes

I think my Spotify has a bug

When I would try to play any music on my app I would press shuffle play and the music wouldn’t play at all. When it decides to finally play it would only play one song then continue to do the problem again

  • Casual Listener
  • When I would try to play any music on my app I would press shuffle play and the music wouldn’t play at all. When it decides to finally play it would only play one song then continue to do the problem...
  • SergioDavid
  • Roadie
  • 153 Views
  • 2 comments
  • 1 likes
  • Case Closed
  • 153 Views
  • 2 comments
  • 1 votes

Can't start audio error during startup on Windows 10

One in three times Spotify app can't start throwing an error (see screenshot) on my HP Elite X3 running Windows 10 Fall Edition. Restarting the app never helps (albeit suggested). The only "fix" is restarting the OS. No other apps appear affected ie ...

  • Casual Listener
  • One in three times Spotify app can't start throwing an error (see screenshot) on my HP Elite X3 running Windows 10 Fall Edition. Restarting the app never helps (albeit suggested). The only "fix" is r...
  • SergioDavid
  • Roadie
  • 332 Views
  • 7 comments
  • 0 likes
  • Windows 10
  • Case Closed
  • 332 Views
  • 7 comments
  • 0 votes

Popping\Crackling in either downloaded or streamed music

I recently started listening to Todrick Hall's new album Straight Outta Oz. It doesn't matter what device I used, whether it is my phone (Samsung S4), my work computer, or my home computer. I will get crackling and popping sound on the same songs fro...

  • Casual Listener
  • I recently started listening to Todrick Hall's new album Straight Outta Oz.  It doesn't matter what device I used, whether it is my phone (Samsung S4), my work computer, or my home computer. &nb...
  • josephjschultz
  • Newbie
  • 1865 Views
  • 12 comments
  • 8 likes
  • Android
    Windows
  • Not An Issue
  • 1865 Views
  • 12 comments
  • 8 votes

How can I delete a song or playlist from my play history?

My account was breached as a result of the recent password leak. The person who got into my account listened to some weird play lists and songs totally different from my own stuff, I've changed my password and everything but now my recommendations ar...

  • Casual Listener
  • My account was breached as a result of the recent password leak. The person who got into my account listened to some weird play lists and songs totally different from my own stuff,  I've changed...
  • SergioDavid
  • Roadie
  • 307 Views
  • 1 comments
  • 0 likes
  • Not An Issue
  • 307 Views
  • 1 comments
  • 0 votes

Local file doesn't appear in playlist, but claims it is.

So I've added files to my music file that I have setup Spotify looking in. I go to the "Local Files" section, find my file. ALL of the items (song name, artist, album, track time) are all greyed out. I right click, add it to my playlist. I go to find...

  • Casual Listener
  • So I've added files to my music file that I have setup Spotify looking in. I go to the "Local Files" section, find my file. ALL of the items (song name, artist, album, track time) are all greyed out....
  • SergioDavid
  • Roadie
  • 108 Views
  • 2 comments
  • 0 likes
  • local files not syncing
  • Case Closed
  • 108 Views
  • 2 comments
  • 0 votes