Ongoing Issues

Check to see if the issue you might be experiencing has already been reported and what status it is at.

Forum Posts

Getting the same adverts back to back

On spotify free I am hearing the same advert playing 3/4 times in a row during an "ad break" - this is extremely frustrating and means I'm listening to far more adverts than I need to! Windows 10Spotify 1.0.42.151.g19de0aa6

  • Casual Listener
  • On spotify free I am hearing the same advert playing 3/4 times in a row during an "ad break" - this is extremely frustrating and means I'm listening to far more adverts than I need to!   Windo...
  • Dreadlord
  • Community Legend
  • 93 Views
  • 1 comments
  • 1 likes
  • Desktop
  • Closed
  • 93 Views
  • 1 comments
  • 1 votes

Not playing entire playlist played, database error?

HiThere seems to be an ongoing database problem, I see it thru that my entire playlist is not being played in shuffle mode. I have just 1 playlist with +3K songs in it, and what I experience is that i chosse to play it and by default I have shuffle m...

  • Casual Listener
  • Hi There seems to be an ongoing database problem, I see it thru that my entire playlist is not being played in shuffle mode. I have just 1 playlist with +3K songs in it, and what I experience is tha...
  • RodrigoPalma
  • Roadie
  • 361 Views
  • 8 comments
  • 1 likes
  • Closed
  • 361 Views
  • 8 comments
  • 1 votes

Select sound device

Why can we still not select our sound device. This idea has been floated for years but we have had to use old versions of Spotify with add-ons to get this feature. Many of us would like to have music coming through our speakers and keep our headset f...

  • Casual Listener
  • Why can we still not select our sound device. This idea has been floated for years but we have had to use old versions of Spotify with add-ons to get this feature.   Many of us would like to h...
  • RodrigoPalma
  • Roadie
  • 115 Views
  • 1 comments
  • 1 likes
  • Sound device
  • Not An Issue
  • 115 Views
  • 1 comments
  • 1 votes

Music played after adverts

I just use the free version of Spotify. While after after adverts the records continue the time bar doesn't move so i don't know how much of the song is left and the picture of the advert stays in the corner insteda of the next song. Any ideas?

  • Casual Listener
  • I just use the free version of Spotify. While after after adverts the records continue the time bar doesn't move so i don't know how much of the song is left and the picture of the advert stays in th...
  • Mara_F
  • Roadie
  • 220 Views
  • 5 comments
  • 1 likes
  • Closed
  • 220 Views
  • 5 comments
  • 1 votes

Spotify Connect

Hi, I have 3 Sonos Play 1 speakers, and realy love your idea with the new spotify connect update. My problem is that I can't find my speakers in the spotify connect option in my app (android user). Have tried all from your guides on the internet. My ...

  • Casual Listener
  • Hi,   I have 3 Sonos Play 1 speakers, and realy love your idea with the new spotify connect update. My problem is that I can't find my speakers in the spotify connect option in my app (android...
  • JuanSebastian
  • Roadie
  • 159 Views
  • 2 comments
  • 1 likes
  • Android
    Desktop
    SONOS
    spotify connect
  • Not An Issue
  • 159 Views
  • 2 comments
  • 1 votes

Can't Rename Playlists or Add songs to Existing playlists

I have the spotify app on chromebook.Currently anytime I try to rename a playlist it oks it then does nothing. The same issue when I try to add songs to my playlists, I click add, then the playlist, the taskbar disappears then the song isn't added.Ve...

  • Casual Listener
  • I have the spotify app on chromebook. Currently anytime I try to rename a playlist it oks it then does nothing. The same issue when I try to add songs to my playlists, I click add, then the playlist...
  • Mara_F
  • Roadie
  • 111 Views
  • 2 comments
  • 1 likes
  • Closed
  • 111 Views
  • 2 comments
  • 1 votes

High pitched noise during songs.

Recently a random high pitched noise will sound during a track. This isn't a botched track, this happens with various songs (which will then play fine later). It will only stop when force closed, pausing the song does nothing. When I then go back int...

  • Casual Listener
  • Recently a random high pitched noise will sound during a track. This isn't a botched track, this happens with various songs (which will then play fine later). It will only stop when force closed, pau...
  • Eljayess
  • Casual Listener
  • 1055 Views
  • 3 comments
  • 1 likes
  • Android
  • Closed
  • 1055 Views
  • 3 comments
  • 1 votes

Autoskipping songs

I try to play a song, double click at it at my computer, then it just starts skipping songs. Plays nearly all the songs in the list, just a second og each song, then on to the next. Then I thought I maybe just had to restart, then I tried at my Iphon...

  • Casual Listener
  • I try to play a song, double click at it at my computer, then it just starts skipping songs. Plays nearly all the songs in the list, just a second og each song, then on to the next. Then I thought I ...
  • JuanSebastian
  • Roadie
  • 119 Views
  • 2 comments
  • 1 likes
  • Desktop
    iOS
    Mobile
    Windows
  • Closed
  • 119 Views
  • 2 comments
  • 1 votes

Spotify closing and opening by itself every 15''

Hello, I'm having an issue with Spotify on my Macbook. For some reason, it's been two-three days since it started closing and reopening by itself. I can't use it or listen to music because it closes by itself 20 seconds after i've opened it. And then...

  • Casual Listener
  • Hello,   I'm having an issue with Spotify on my Macbook. For some reason, it's been two-three days since it started closing and reopening by itself. I can't use it or listen to music because i...
  • Mara_F
  • Roadie
  • 335 Views
  • 9 comments
  • 1 likes
  • sporify crashing
    spotify errors
    spotify issues
  • Closed
  • 335 Views
  • 9 comments
  • 1 votes

BMW Connected Drive - Driving Saftey Dismiss Messgae

Ok so I have Spotify premium version 6.8.0.3786 and a UK BMW 435d Msport.Spotify has worked amazingly well for about a month but recently I have come across and annoying and potentially dangerous problem.In the UK we have unfortunately had a spate of...

  • Casual Listener
  • Ok so I have Spotify premium version 6.8.0.3786 and a UK BMW 435d Msport. Spotify has worked amazingly well for about a month but recently I have come across and annoying and potentially dangerous...
  • Hal900000000000
  • Visitor
  • 595 Views
  • 4 comments
  • 1 likes
  • Closed
  • 595 Views
  • 4 comments
  • 1 votes

Spotify IS **bleep** and wont stay open

Hey for the past few months everytime Ive opened Spotify on my Win 10 Desktop is states that there is a update I click update and open Spotify only to find that there is a update I click again spotify closes and restarts then a few days later the upd...

  • Casual Listener
  • Hey for the past few months everytime Ive opened Spotify on my Win 10 Desktop is states that there is a update I click update and open Spotify only to find that there is a update I click again spotif...
  • Mara_F
  • Roadie
  • 144 Views
  • 2 comments
  • 1 likes
  • GET BETTER PROGRAMMERS
  • Closed
  • 144 Views
  • 2 comments
  • 1 votes

Two Bands - Same Name

I apologize if this question has already been asked into the ground. However, for over a year now I've been trying to get to different artists named "Pudge" separated. I'm in the rock band Pudge. There is also a rapper named Pudge. I've filled out a ...

  • Music Fan
  • I apologize if this question has already been asked into the ground.  However, for over a year now I've been trying to get to different artists named "Pudge" separated.  I'm in the rock ban...
  • AlbionUK
  • Casual Listener
  • 813 Views
  • 6 comments
  • 1 likes
  • artist separation
    Duplicate Band Names
    Two bands same name
  • Closed
  • 813 Views
  • 6 comments
  • 1 votes

Spotify stops playing with 1 second left to go of a song

My spotify stops a song with 1 second to go and will not carry on with the playlist or album or anything. Sometimes it will play 2 songs but the same thing will happen. We have premium and it doesn't matter if you are streaming or in offline mode it ...

  • Casual Listener
  • My spotify stops a song with 1 second to go and will not carry on with the playlist or album or anything.  Sometimes it will play 2 songs but the same thing will happen.  We have premium an...
  • Sophia
  • Roadie
  • 416 Views
  • 8 comments
  • 1 likes
  • iOS
    Mac
    Windows
  • Closed
  • 416 Views
  • 8 comments
  • 1 votes

Bring back the Notification Bell

By removing the notification bell and relying on your algorithms to serve me music. You are directly censoring my relationship with the artist. This intrusion infuriates me and many others. It certainly shafts the artist.

  • Regular
  • By removing the notification bell and relying on your algorithms to serve me music. You are directly censoring my relationship with the artist. This intrusion infuriates me and many others. It certai...
  • fjdaf0180923
  • Casual Listener
  • 439 Views
  • 3 comments
  • 1 likes
  • Android
    Desktop
    Web Player
  • Not An Issue
  • 439 Views
  • 3 comments
  • 1 votes

Andoird Lock Screen

When the phone is locked, very often the change of song command will not respond. To fix this issue you have to unlock the phone go to the app and change it where occasionally that will not work so app restart is required.

  • Casual Listener
  • When the phone is locked, very often the change of song command will not respond. To fix this issue you have to unlock the phone go to the app and change it where occasionally that will not work so a...
  • Mara_F
  • Roadie
  • 208 Views
  • 4 comments
  • 1 likes
  • Android
    bluetooth
    lock screen
  • Closed
  • 208 Views
  • 4 comments
  • 1 votes

Spotify no longer allowing me to follow any artists on desktop(Mac) or in app.

For whatever reason, Spotify is no longer allowing me to follow any artists. This is upsetting because I pay monthly for Premium and this does not seem like premium service. If it's not fixed, I may stop using Spotify all together and find another mu...

  • Casual Listener
  • For whatever reason, Spotify is no longer allowing me to follow any artists. This is upsetting because I pay monthly for Premium and this does not seem like premium service. If it's not fix...
  • MaryC1
  • Spotify Legend
  • 88 Views
  • 2 comments
  • 1 likes
  • following artists
  • Closed
  • 88 Views
  • 2 comments
  • 1 votes

Match.com

Match.com ad freezes Spotify

  • Casual Listener
  • Match.com ad freezes Spotify
  • Johnwpowelljr
  • Casual Listener
  • 405 Views
  • 6 comments
  • 1 likes
  • Closed
  • 405 Views
  • 6 comments
  • 1 votes

Playback not working.

No sound is coming through when attempting to playback songs. The other issue is that when I select an artist Spotify is forwarding through song after song on its own.

  • Casual Listener
  • No sound is coming through when attempting to playback songs. The other issue is that when I select an artist Spotify is forwarding through song after song on its own.
  • MaryC1
  • Spotify Legend
  • 376 Views
  • 2 comments
  • 1 likes
  • Closed
  • 376 Views
  • 2 comments
  • 1 votes

[Android] Close Button Disappeared from Notif Panel

Close Button disappeared on notification panel. Now I can't close the app entirely.When I try alternative closing option which is closing app from app drawer it's not working. Only disappering on app drawer music continuing to play.Please fix this.

  • Regular
  • Close Button disappeared on notification panel. Now I can't close the app entirely. When I try alternative closing option which is closing app from app drawer it's not working. Only disappering on...
  • Bulutbeyaz
  • Regular
  • 289 Views
  • 7 comments
  • 1 likes
  • Not An Issue
  • 289 Views
  • 7 comments
  • 1 votes

No info about already added song to a playlist.

When listening to songs in Spotify Web Player there's no such option to see if song is already added to a playlist or not.Fix this!

  • Regular
  • When listening to songs in Spotify Web Player there's no such option to see if song is already added to a playlist or not. Fix this!
  • BauerPhillip24
  • Newbie
  • 761 Views
  • 12 comments
  • 1 likes
  • Playlist Info
    web
    Web Player
  • Not An Issue
  • 761 Views
  • 12 comments
  • 1 votes