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Ongoing Issues

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Forum Posts

Startup and Window Behaviour - Label detail in language set to Spanish

I have found this detail in Advance Settings.As you can see in the image below, there is a switch that does not have a label. This happen when language is set to Spanish. But, changing the language to English, then the label appear.

detalle.PNG detalle2.PNG
  • Casual Listener
  • I have found this detail in Advance Settings. As you can see in the image below, there is a switch that does not have a label. This happen when language is set to Spanish.     But, ...
  • Dreadlord
  • Community Legend
  • 664 Views
  • 1 comments
  • 0 likes
  • Windows
  • Fixed
  • 664 Views
  • 1 comments
  • 0 votes

Hochfahr- und Fensterverhalten Buttons?

This is only an issue, when you switched Spotify to German. In the picture you can see both versions. In English you know, what the switches are for.In German you have no idea.

spotify_mystery_.jpg
  • Music Fan
  • This is only an issue, when you switched Spotify to German.   In the picture you can see both versions. In English you know, what the switches are for. In German you have no idea.
  • Dreadlord
  • Community Legend
  • 240 Views
  • 1 comments
  • 0 likes
  • Desktop
    Windows
  • Fixed
  • 240 Views
  • 1 comments
  • 0 votes

Entries in RECENTLY PLAYED disappear when deleting or unfollowing playlists

Brief description: playlists and albums disappear from the RECENTLY PLAYED list on the front page of "Your Library" on iOS 9.01 iPhone 6 spotify version 4.0.0.919. Steps to reproduce: Delete or unfollow playlists on the front page of "PLAYLISTS." Aft...

  • Music Fan
  • Brief description: playlists and albums disappear from the RECENTLY PLAYED list on the front page of "Your Library" on iOS 9.01 iPhone 6 spotify version 4.0.0.919.   Steps to reproduce: D...
  • Adam_B
  • Spotify
  • 655 Views
  • 7 comments
  • 0 likes
  • iOS
    iphone 6
    Recently Played
  • Fixed
  • 655 Views
  • 7 comments
  • 0 votes

Missing label (german version)

Hey, there is a missing label in the german version. Version :(1.0.14.124.g4dfabc51) Original thread Peace

Screenshot_14.png
  • Community Legend
  • Hey, there is a missing label in the german version. Version : (1.0.14.124.g4dfabc51)   Original thread   Peace
  • Dreadlord
  • Community Legend
  • 212 Views
  • 1 comments
  • 0 likes
  • german
    label
    missing
    version
  • Fixed
  • 212 Views
  • 1 comments
  • 0 votes

[Desktop] Spotify Opens On startup After Update

Thread:1210502Description:Desktop app opening automatically on start-up after an updateTo reproduce: Install the new version of Spotify for Desktop Restart your Computer Workaround/Fix: To Disable Spotify from opening on Start-Up: Go To Preferences T...

  • Community Legend
  • Thread:1210502 Description: Desktop app opening automatically on start-up after an update To reproduce: Install the new version of Spotify for Desktop  Restart your Computer ...
  • jean3601
  • Community Legend
  • 3575 Views
  • 21 comments
  • 0 likes
  • Desktop
    Windows
  • Fixed
  • 3575 Views
  • 21 comments
  • 0 votes

CrossFade Stops The Music Early

Thread: 1209760 Description: When using crossfade option, the last song on the current playlist or album is cut short - The music just stops when the crossfade time comes if there is no upcoming track To reproduce: Enable crossfade (any length) Play ...

  • Community Legend
  • Thread : 1209760    Description: When using crossfade option, the last song on the current playlist or album is cut short - The  music just stops when the crossfade time comes ...
  • Dreadlord
  • Community Legend
  • 1128 Views
  • 8 comments
  • 0 likes
  • Android
    Desktop
    iOS
    Mobile
  • Fixed
  • 1128 Views
  • 8 comments
  • 0 votes

Broken music file

https://open.spotify.com/track/4u7ZYfN7CMbthYgypjEO2B Broken track! At 5:06 the music falls silent

  • Casual Listener
  • https://open.spotify.com/track/4u7ZYfN7CMbthYgypjEO2B   Broken track! At 5:06 the music falls silent
  • Pricilla
  • Spotify
  • 341 Views
  • 2 comments
  • 0 likes
  • Desktop
  • Fixed
  • 341 Views
  • 2 comments
  • 0 votes

Discover Weekly playlist won't update sometimes

Hi I am just wondering why my Discover Weekly playlist won't update this week. In the last weeks it worked very well. But this Monday nothing has changed. At which time of day the script is running (German time in my case)? Some other users on Facebo...

  • Casual Listener
  • Hi 🙂   I am just wondering why my Discover Weekly playlist won't update this week. In the last weeks it worked very well. But this Monday nothing has changed. At which time of day the scrip...
  • alfonso_cast
  • Regular
  • 11592 Views
  • 67 comments
  • 0 likes
  • Discover Weekly
  • Fixed
  • 11592 Views
  • 67 comments
  • 0 votes

Spotify.exe wakes up PC from sleep after a short interval

Issue is as described in this thread: https://community.spotify.com/t5/Help-Desktop-Linux-Windows-Web/Please-stop-Spotify-exe-from-waking-PC-from-sleep/m-p/1208563 How to replicate: put PC to sleep with Spotify.exe running, and it will wake up shortl...

  • Regular
  • Issue is as described in this thread: https://community.spotify.com/t5/Help-Desktop-Linux-Windows-Web/Please-stop-Spotify-exe-from-waking-PC-from-sleep/m-p/1208563   How to replicate:&nbs...
  • Robijohn
  • Newbie
  • 3849 Views
  • 22 comments
  • 0 likes
  • Windows
  • Fixed
  • 3849 Views
  • 22 comments
  • 0 votes

Cant Select Song With Car Play

Thread: 1207635 Description: Users can no longer select a song within a playlist/artist/starred using CarPlay. Can only start a playlist/artist from the beginning. To reproduce: Connect to Car play with Spotify Attempt to select a song in a playlist/...

  • Community Legend
  • Thread : 1207635   Description: Users can no longer select a song within a playlist/artist/starred using CarPlay. Can only start a playlist/artist from the beginning.   To repr...
  • jean3601
  • Community Legend
  • 2361 Views
  • 2 comments
  • 0 likes
  • Car Play
    iOS
    Mobile
  • Fixed
  • 2361 Views
  • 2 comments
  • 0 votes

Image Uploading Issue in Spotify's Community Website

I am not able to upload an image , when i upload an image and then click to select an Album , nothing happens , it just dissapears , so basically the select album button is not working..

  • Regular
  • I am not able to upload an image , when i upload an image and then click to select an Album , nothing happens , it just dissapears , so basically the select album button is not working..
  • Goodman
  • Spotify Legend
  • 480 Views
  • 4 comments
  • 0 likes
  • Community Website
  • Fixed
  • 480 Views
  • 4 comments
  • 0 votes

LG webOS sound jumping

As several users have stated, LG webOS 2015 TVs experience bad audio quality in the already lame Spotify app. "At first it seems to sound fine, however from time to time it jumps a fraction of a second producing odd tempo shifts. It only happens with...

  • Music Fan
  • As several users have stated, LG webOS 2015 TVs experience bad audio quality in the already lame Spotify app.   "At first it seems to sound fine, however from time to time it jumps a fraction ...
  • Goodman
  • Spotify Legend
  • 498 Views
  • 4 comments
  • 0 likes
  • Hardware Partner
  • Fixed
  • 498 Views
  • 4 comments
  • 0 votes

Bug Report: User can accidentally send multiple identical messages to someone by sharing songs

Spotify version: Windows Client: 1.0.13.108.gcd94e7db Problem Description:* It is possible to accidentally send multiple identical songs/messages to someone by sharing. Steps to reproduce:1. Right click any song you want to share2. Select Share...3. ...

  • Newbie
  • Spotify version: Windows Client:  1.0.13.108.gcd94e7db   Problem Description: * It is possible to accidentally send multiple identical songs/messages to someone by sharing.   ...
  • meahtenoha
  • Spotify
  • 604 Views
  • 7 comments
  • 0 likes
  • Windows
  • Fixed
  • 604 Views
  • 7 comments
  • 0 votes

Users spammed with "New Playlist 5" emails

Thread: 1168124 Description: Users' inboxes are getting spammed with playlists, such as "New Playlist 5" by bots/spam accounts.

  • Community Legend
  • Thread: 1168124   Description: Users' inboxes are getting spammed with playlists, such as "New Playlist 5" by bots/spam accounts.  
  • Pete
  • Roadie
  • 456 Views
  • 2 comments
  • 0 likes
  • Desktop
  • Fixed
  • 456 Views
  • 2 comments
  • 0 votes

Desktop scrolls too fast on windows

Thread: 1040323 Description: When scrolling using the scroll wheel, Desktop scrolls faster than other applications.

  • Spotify
  • Spotify
  • Thread: 1040323   Description:  When scrolling using the scroll wheel, Desktop scrolls faster than other applications.
  • meahtenoha
  • Spotify
  • 2673 Views
  • 11 comments
  • 0 likes
  • Desktop
  • Fixed
  • 2673 Views
  • 11 comments
  • 0 votes

[iOS] "An error occurred. Please try again" message

Thread: 737199 Description: Users are getting the error message ""An error occured. Please try again" on iOS but playback is working just fine. Info needed: If you're experiencing this issue please post the following details Your device Version of Sp...

  • Spotify
  • Spotify
  • Thread: 737199   Description: Users are getting the error message " "An error occured. Please try again" on iOS but playback is working just fine.    Info needed:...
  • user-removed
  • Not applicable
  • 2819 Views
  • 15 comments
  • 0 likes
  • iOS
  • Fixed
  • 2819 Views
  • 15 comments
  • 0 votes

Recently played artists not updating

Thread: 1168441 Description: The RECENTLY PLAYED ARTISTS section isn't updating on some user profiles.

  • Spotify
  • Spotify
  • Thread: 1168441   Description: The RECENTLY PLAYED ARTISTS section isn't updating on some user profiles. 
  • meahtenoha
  • Spotify
  • 1891 Views
  • 14 comments
  • 0 likes
  • Desktop
  • Fixed
  • 1891 Views
  • 14 comments
  • 0 votes

[iOS 3.5.0.] Grey Bars in Your Music

Thread: 1170585Status: Under Investigation Description: Random grey bars since iOS 3.5.0 update my appear when sorting by Title in Your Music > Songs. The wrong song may also play in some cases. To reproduce: Go to Your Music > Songs Sort by song tit...

grey.png
  • Spotify
  • Spotify
  • Thread: 1170585 Status: Under Investigation Description: Random grey bars since iOS 3.5.0 update my appear when sorting by Title in Your Music > Songs. The wrong song may also play in so...
  • Rorey
  • Spotify
  • 909 Views
  • 4 comments
  • 0 likes
  • iOS
    Mobile
  • Fixed
  • 909 Views
  • 4 comments
  • 0 votes

[Android] Low volume levels

Description: Volume levels lower than normal starting with the 3.0.0.1118 update. Users have tested the following: To reproduce: Tried using Equalizer Set Quality to Extreme Quality Tried changing equalizer settings Played the same track on max Quali...

  • Spotify
  • Spotify
  • Description : Volume levels lower than normal starting with the  3.0.0.1118  update.    Users have tested the following: To reproduce:   Tried using ...
  • meahtenoha
  • Spotify
  • 2081 Views
  • 4 comments
  • 0 likes
  • Android
  • Fixed
  • 2081 Views
  • 4 comments
  • 0 votes

Gift cards starting with INC aren't redeeming

Thread: 1161106 Description: Gift cards starting with INC aren't redeeming on the Spotify.com website. Additional information: We are currently investigating this for users. For now please send us an email via the contact form with a picture of the b...

  • Spotify
  • Spotify
  • Thread : 1161106   Description: Gift cards starting with INC aren't redeeming on the Spotify.com website.   Additional information: We are currently investigating this f...
  • zschehr06
  • Casual Listener
  • 4134 Views
  • 10 comments
  • 0 likes
  • Hardware Partner
  • Fixed
  • 4134 Views
  • 10 comments
  • 0 votes