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[iOS] Issues with offline playlists since update 0.7.1

Description: After updating to version 0.7.1 some users are having issues syncing playlists for offline use. Additional information: We haven't had much luck reproducing this issue internally, which makes identifying the cause especially hard. The mo...

  • Spotify Legend
  • Description: After updating to version 0.7.1 some users are having issues syncing playlists for offline use.   Additional information: We haven't had much luck reproducing this issue int...
  • higorhcg
  • Newbie
  • 4170 Views
  • 33 comments
  • 0 likes
  • iOS
  • Fixed
  • 4170 Views
  • 33 comments
  • 0 votes

[iOS] Update 0.7.1 crashing after startup

Thread: 462212 Status: Resolved Description: iPhones (and potentially other devices) crashing as soon as Spotify starts up. Specific to version 0.7.1 Additional information: - Crash log kindly supplied by Biscuitface: http://pastebin.com/E6rWUyfu. - ...

  • Roadie
  • Thread: 462212 Status: Resolved Description:   iPhones (and potentially other devices) crashing as soon as Spotify starts up. Specific to version 0.7.1    Additional...
  • Peter__
  • Community Legend
  • 24703 Views
  • 90 comments
  • 0 likes
  • Fixed
  • 24703 Views
  • 90 comments
  • 0 votes

[iOS] Error code 5600 bartender failed Discover Page

Thread: 454538 Status: Closed Description: Error code 5600, bartender failed appearing when attempting to access the Discover tab. Additional information: From the original thread: "I am receiving the following error for ios 6.1.4 iphone 5 with Spoti...

  • Spotify Legend
  • Thread: 454538 Status: Closed Description: Error code 5600, bartender failed appearing when attempting to access the Discover tab.   Additional information: From the original thr...
  • Peter__
  • Community Legend
  • 1747 Views
  • 8 comments
  • 0 likes
  • Fixed
  • 1747 Views
  • 8 comments
  • 0 votes

[Desktop] Spotify crashing when clicking user profiles

Thread: 447944 Status: Closed Description: Clicking particular user profiles on Windows 7 crashes Spotify. Additional information: Only seems to be affecting 0.9.1.53 version in recent reports. - - - When posting in this forum please make sure you ha...

  • Roadie
  • Thread: 447944 Status: Closed Description: Clicking particular user profiles on Windows 7 crashes Spotify.    Additional information: Only seems to be affecting 0.9...
  • Peter__
  • Community Legend
  • 1915 Views
  • 10 comments
  • 0 likes
  • Fixed
  • 1915 Views
  • 10 comments
  • 0 votes

[Desktop][Windows] Clicking Help crashes Spotify

Thread: 442570 Status: Resolved Description: Clicking Help causes Spotify to crash Additional information: This seems to be limited to the latest version (0.9.2.18), on Windows Please provide this information so we can investigate: Spotify version(Go...

  • Spotify Legend
  • Thread: 442570 Status: Resolved Description: Clicking Help causes Spotify to crash   Additional information: This seems to be limited to the latest version (0.9.2.18), on Windows...
  • Peter__
  • Community Legend
  • 2746 Views
  • 24 comments
  • 0 likes
  • Fixed
  • 2746 Views
  • 24 comments
  • 0 votes

[Account] Multiple artist recommendation e-mails

Thread: 439968 Status: Closed Description: Multiple emails being received suggesting the same artists / albums. Additional information: - - - - When posting in this forum please make sure you have read these guidelines. - - - Updates 2013-06-12: We a...

  • Roadie
  • Thread: 439968 Status: Closed Description: Multiple emails being received suggesting the same artists / albums.    Additional information: -   - - - When...
  • Peter__
  • Community Legend
  • 720 Views
  • 2 comments
  • 0 likes
  • Fixed
  • 720 Views
  • 2 comments
  • 0 votes

[Mac][OSX 10.5] Spotify doesn't work any more

Thread: 393602 , 409632 Status: Resolved again Description Having worked previously, installing and using Spotify-0.8.5.dmg seems to result in a crash, rendering the app unusable Additional information - Updates 2013-05-16: We are investigating the i...

  • Spotify Legend
  • Thread: 393602 ,  409632 Status: Resolved again Description Having worked previously, installing and using Spotify-0.8.5.dmg seems to result in a crash, rendering the app unusable   ...
  • Peter__
  • Community Legend
  • 9653 Views
  • 68 comments
  • 0 likes
  • Fixed
  • 9653 Views
  • 68 comments
  • 0 votes

[Windows] Clicking the title bar under the album art can crash the client every time

Reported by: jwylot Status: Closed Description: This seems to be Windows-only. Happening on, at least, windows 7 and 8. Go to preferences Put the cursor in the username field (field was blank in my case) Now click on the grey bar under the album art ...

  • Spotify Legend
  • Reported by: jwylot   Status: Closed Description: This seems to be Windows-only. Happening on, at least, windows 7 and 8. Go to preferences Put the cursor in the username fie...
  • Peter__
  • Community Legend
  • 5192 Views
  • 12 comments
  • 0 likes
  • Fixed
  • 5192 Views
  • 12 comments
  • 0 votes

[OS X] Renaming a playlist asks to delete it

Threads: 384196, 385658 Status: Collecting information Description We've had a few users report that when right-clicking a playlist to rename it, pressing delete is bringing up the "do you really want to delete this playlist?" option when it should d...

  • Roadie
  • Threads: 384196, 385658 Status: Collecting information Description We've had a few users report that when right-clicking a playlist to rename it, pressing delete is bringing up the "d...
  • meahtenoha
  • Spotify
  • 759 Views
  • 4 comments
  • 0 likes
  • Fixed
  • 759 Views
  • 4 comments
  • 0 votes

[Android] Songs randomly stop playing

Thread: 380716 Status: Unresolved Description: When listening to music in either on- or offline mode, Spotify will stop playing after 1-2 songs. Additional information: When replying please make sure to read [Android] Troubleshooting Spotify and prov...

  • Spotify Legend
  • Thread: 380716 Status: Unresolved Description: When listening to music in either on- or offline mode, Spotify will stop playing after 1-2 songs.   Additional information: When repl...
  • meahtenoha
  • Spotify
  • 37285 Views
  • 58 comments
  • 0 likes
  • Android
    bug
    playback
  • Fixed
  • 37285 Views
  • 58 comments
  • 0 votes

[Desktop] Version 0.9.0 resets the cache location to default

Thread: 364532 Status: Resolved Description: Since update 0.9.0 the cache location resets every time you exit the app. This has two side effects: Any content you had downloaded before 0.9.0 is gone Any users with a small primary hard disk are unable ...

  • Spotify Legend
  • Thread: 364532 Status: Resolved Description: Since update 0.9.0 the cache location resets every time you exit the app. This has two side effects: Any content you had downloaded before 0.9.0...
  • Peter__
  • Community Legend
  • 7197 Views
  • 54 comments
  • 0 likes
  • Fixed
  • 7197 Views
  • 54 comments
  • 0 votes

[Desktop][Artist page] Clicking left-side album artwork won't return you to currently playing track

Thread: 328988 Status: Unresolved Description Find an artist page that has a lot of albums (for example: Steve Aoki) Scroll down, off the first page and start playing a track Scroll back up, so the currently playing track isn't shown on screen anymor...

  • Spotify Legend
  • Thread: 328988 Status: Unresolved Description Find an artist page that has a lot of albums (for example: Steve Aoki) Scroll down, off the first page and start playing a track Scroll back ...
  • kawaiiguyy
  • Casual Listener
  • 3042 Views
  • 18 comments
  • 0 likes
  • Fixed
  • 3042 Views
  • 18 comments
  • 0 votes

[Desktop] Filter Bar Issues on Playlists

Reported by: Peter Thread: 328446 Status: Resolved Description: Under certain conditions, it is not possible to search using the filter bar in Playlists or close the filter bar. To reproduce: Open Spotify Bring up the filter bar on a playlist (Ctrl/C...

  • Spotify Legend
  • Reported by: Peter Thread: 328446 Status: Resolved Description: Under certain conditions, it is not possible to search using the filter bar in Playlists or close the filter bar. ...
  • godest
  • Newbie
  • 1931 Views
  • 11 comments
  • 0 likes
  • Fixed
  • 1931 Views
  • 11 comments
  • 0 votes

[Desktop] Playlist title not updating on rename

Thread: 337974 Status: Fixed Description Renaming a playlist does not change the name in the playlist view until Spotify is restarted Additional information Steps to reproduce: Click New Playlist in the left hand side menu panel Call your playlist "P...

  • Roadie
  • Thread: 337974 Status: Fixed Description Renaming a playlist does not change the name in the playlist view until Spotify is restarted Additional information Steps to reproduce:...
  • Peter__
  • Community Legend
  • 1306 Views
  • 3 comments
  • 0 likes
  • Fixed
  • 1306 Views
  • 3 comments
  • 0 votes

[iOS] Phone calls don't come in when Spotify is playing

Thread: 335104 Status: New Description: Version: 0.6.0.181 Core: 0.7.1.6554 As reported by encathal: Description Whenever I am listening to Spotify on my phone and a call attempts to come in Spotify stops for second and then continues playing and the...

  • Spotify Legend
  • Thread: 335104 Status: New Description: Version: 0.6.0.181   Core: 0.7.1.6554 As reported by encathal:   Description Whenever I am listening to Spotify on my phone and a call ...
  • Rod2015
  • Newbie
  • 7011 Views
  • 38 comments
  • 0 likes
  • call
    iOS
    phone
  • Fixed
  • 7011 Views
  • 38 comments
  • 0 votes

[WP8] App crashes when scrolling playlists

Thread: 273698 Status: Unresolved Description: Scrolling down the playlist view the app will crash Happens on the HTC 8S and Nokia Lumia 920 Additional information: This can also happen when selecting a track in any playlist This seems to be a legacy...

  • Spotify Legend
  • Thread: 273698 Status: Unresolved Description: Scrolling down the playlist view the app will crash Happens on the HTC 8S and Nokia Lumia 920   Additional information: This can al...
  • vicky84wicket
  • Newbie
  • 2918 Views
  • 29 comments
  • 0 likes
  • Fixed
  • 2918 Views
  • 29 comments
  • 0 votes

[Desktop] Error 114 trying to use Spotify

Thread: 256122 (133 replies) Status: Resolved Description Using broadband (i.e. not mobile data) many users seem to be receiving error 114 when trying to use Spotify and they're unable to use it. Spotify remains in offline mode Additional information...

  • Spotify Legend
  • Thread: 256122 (133 replies) Status: Resolved Description Using broadband (i.e. not mobile data) many users seem to be receiving error 114 when trying to use Spotify and they're unable to use i...
  • Peter__
  • Community Legend
  • 11638 Views
  • 50 comments
  • 0 likes
  • Fixed
  • 11638 Views
  • 50 comments
  • 0 votes

[OS X] The "Private session" option is not available

Thread: 61703 Status: Unresolved Description: The option to turn on a private session is no longer available Additional information: This bug has been here for a while, as seen i the original thread. Screenshot of the missing option: -- When posting ...

Screen-shot-2012-05-14-at-16.25.18.jpg
  • Spotify Legend
  • Thread: 61703 Status: Unresolved Description: The option to turn on a private session is no longer available   Additional information: This bug has been here for a while, as seen...
  • Peter__
  • Community Legend
  • 1495 Views
  • 5 comments
  • 0 likes
  • Fixed
  • 1495 Views
  • 5 comments
  • 0 votes

[Desktop] Liking a track (thumbs up) won't add the Liked from Radio playlist

Thread: 124136 Status: Resolved Description If you don't have the Liked from Radio playlist yet , giving any track on any radio station a Thumbs Up the first time should create a new playlist for you called "Liked from Radio." For some users this pla...

  • Spotify Legend
  • Thread: 124136 Status: Resolved Description If you don't have the Liked from Radio playlist yet , giving any track on any radio station a Thumbs Up the first time should create a new playlist f...
  • Peter__
  • Community Legend
  • 8088 Views
  • 29 comments
  • 0 likes
  • Fixed
  • 8088 Views
  • 29 comments
  • 0 votes

[Windows] Spotify stops responding on Windows 8

Thread: 130900 Status: Resolved Description Some users are unable to run Spotify on Windows 8. Spotify either stops responding after ~30 seconds or doesn't run at all. Additional information Windows 8 is not currently officially supported. Disabling ...

  • Spotify Legend
  • Thread: 130900 Status: Resolved Description Some users are unable to run Spotify on Windows 8. Spotify either stops responding after ~30 seconds or doesn't run at all. Additional informat...
  • DocRager
  • Newbie
  • 6315 Views
  • 22 comments
  • 0 likes
  • Fixed
  • 6315 Views
  • 22 comments
  • 0 votes