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Forum Posts

Fix shuffle, or I'm terminating my membership

Spotify, I know you simply don't give a flying f***, as is evidenced by your YEARS of ignoring this massive problem, but I'm moving to another music service (along with lots of other members, I'm sure), if you don't fix your infuriating shuffle algor...

  • Regular
  • Spotify, I know you simply don't give a flying f***, as is evidenced by your YEARS of ignoring this massive problem, but I'm moving to another music service (along with lots of other members, I'm sur...
  • Alfredo
  • Roadie
  • 87 Views
  • 1 comments
  • 5 likes
  • Not An Issue
  • 87 Views
  • 1 comments
  • 5 votes

Why isn't Celcom supported

Why Celcom is not supported when there's an option to get premium?

  • Casual Listener
  • Why Celcom is not supported when there's an option to get premium?
  • Shirleen1021
  • Newbie
  • 1608 Views
  • 18 comments
  • 7 likes
  • Not An Issue
  • 1608 Views
  • 18 comments
  • 7 votes

Playlist gone on infomartion Section of the Artist

Where have gone the playlists in the information section of the artists?

  • Casual Listener
  • Where have gone the playlists in the information section of the artists? 😞
  • ookoo
  • Newbie
  • 261 Views
  • 2 comments
  • 6 likes
  • Playlist
  • Not An Issue
  • 261 Views
  • 2 comments
  • 6 votes

Artists' About Section

Up to a few days ago, on the desktop version, I was able to click on an artist's About section and see the top five cities in the world where they were listened to most and the top 5 playlists where the artist has been discovered. I REALLY liked thos...

  • Casual Listener
  • Up to a few days ago, on the desktop version, I was able to click on an artist's About section and see the top five cities in the world where they were listened to most and the top 5 playlists where ...
  • jshernandez
  • Newbie
  • 562 Views
  • 3 comments
  • 6 likes
  • Desktop
    Windows
  • Not An Issue
  • 562 Views
  • 3 comments
  • 6 votes

New Music Notifications Missing

Device: Desktop Operating System Version: Win 7 Spotify Version: 1.0.28.87.g8f9312a4 Description: Since the last software update, the notifications icon next to my inbox is completely gone. I get no notifications when the artists I follow release new...

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  • Casual Listener
  • Device:  Desktop   Operating System Version: Win 7   Spotify Version: 1.0.28.87.g8f9312a4   Description: Since the last software update, the notifications icon next to my in...
  • fishko17
  • Regular
  • 914 Views
  • 6 comments
  • 8 likes
  • Desktop
    Windows
  • Not An Issue
  • 914 Views
  • 6 comments
  • 8 votes

Duplicate songs when shuffling artist

I am seeing a number of songs appear twice in the playback queue when shuffling artists. Here is an example of what I see when pressing the "Shuffle Play" button on the artist page for the band DeVotchKa. I shuffled this artist several times and this...

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  • Visitor
  • I am seeing a number of songs appear twice in the playback queue when shuffling artists. Here is an example of what I see when pressing the "Shuffle Play" button on the artist page for the band DeVot...
  • Alfredo
  • Roadie
  • 1627 Views
  • 1 comments
  • 5 likes
  • iOS
  • Not An Issue
  • 1627 Views
  • 1 comments
  • 5 votes

10k songs limitation on your music

Hello,As you or may not agree, 10k is a very low value for the number of songs that a user is able to save into your music. Although you may consider that the majority of users do not save that much songs into their libraries, the truth is that there...

  • Casual Listener
  • Hello, As you or may not agree, 10k is a very low value for the number of songs that a user is able to save into your music. Although you may consider that the majority of users do not save that muc...
  • Amus-i-c
  • Music Fan
  • 2012 Views
  • 7 comments
  • 9 likes
  • Desktop
    Mac
  • Not An Issue
  • 2012 Views
  • 7 comments
  • 9 votes

Web Player skips every song on playlist

Web player skips every song in playlist on Internet Explorer. Desktop app, android and iphone all work just fine. Ive cleared cache and cookies, logged out and back in, restarted router and laptop....any other suggestions

  • Casual Listener
  • Web player skips every song in playlist on Internet Explorer. Desktop app, android and iphone all work just fine. Ive cleared cache and cookies, logged out and back in, restarted router and laptop......
  • Filiep
  • Newbie
  • 1126 Views
  • 37 comments
  • 6 likes
  • Web Player
  • Not An Issue
  • 1126 Views
  • 37 comments
  • 6 votes

Spotify Connect not shuffling properly

Device: Android device and Windows PC Operating System Version: Windows 8 for PC and KitKat for AndroidSpotify Version: Latest Version 1.0.24.104.g92a22684Description: It seems to me that whenever I start a shuffle on my phone and transfer to play on...

  • Regular
  • Device: Android device and Windows PC   Operating System Version:  Windows 8 for PC and KitKat for Android Spotify Version:  Latest Version 1.0.24.104.g92a22684 Description:...
  • Zoie69
  • Newbie
  • 1136 Views
  • 8 comments
  • 8 likes
  • Connect
    shuffle
  • Not An Issue
  • 1136 Views
  • 8 comments
  • 8 votes

Message shows I'm listening from another device that's not mine

Device: iPad Operating System Version: iOS 9.2.1Spotify Version: 5.0.0Description: Message says I'm listening from a device that is not mine. It's playing someone else's music and it won't stop.To reproduce:Step 1Step 2...Workaround: N/A Additional i...

  • Casual Listener
  • Device:  iPad  Operating System Version:  iOS 9.2.1 Spotify Version:  5.0.0 Description:  Message says I'm listening from a device that is not mine. It's playing someo...
  • LMH4
  • Newbie
  • 49888 Views
  • 19 comments
  • 8 likes
  • iOS
  • Not An Issue
  • 49888 Views
  • 19 comments
  • 8 votes

The latest Web Player UI

Hello, I have been using spotify for a while, and enjoy the web player for music on different computers without the need to download an application. It was perfect before the UI switch to a more smartphone/tablet oriented look, with too much wasted s...

  • Casual Listener
  • Hello, I have been using spotify for a while, and enjoy the web player for music on different computers without the need to download an application. It was perfect before the UI switch to a more smar...
  • JuanCamilo
  • Roadie
  • 150 Views
  • 4 comments
  • 6 likes
  • missing controls
  • Not An Issue
  • 150 Views
  • 4 comments
  • 6 votes

Windows 10 HiDPI: Blurry font in some places, sharp in others

Some parts of the Spotify Windows 10 client UI has a very nice, satisfyingly sharp font.Other parts of the UI has a blurry font that routinely kills puppies. Example: In the social feed (right side of the client), every other "post" has a sharp font,...

  • Regular
  • Some parts of the Spotify Windows 10 client UI has a very nice, satisfyingly sharp font. Other parts of the UI has a blurry font that routinely kills puppies.   Example: In the social feed (r...
  • besez
  • Regular
  • 1975 Views
  • 8 comments
  • 7 likes
  • Desktop
    Windows
  • Not An Issue
  • 1975 Views
  • 8 comments
  • 7 votes

Where'd they go?

What happened to the white stripes albums??? They're all gone... they were there yesterday?!?

  • Casual Listener
  • What happened to the white stripes albums??? They're all gone... they were there yesterday?!?
  • ratdc
  • Newbie
  • 903 Views
  • 6 comments
  • 6 likes
  • Not An Issue
  • 903 Views
  • 6 comments
  • 6 votes

Multiple registrations of same device in offline device list / downloaded music disappearing

Spotify is registering the same device multiple times in my list of offline devices. It appears that every time a new download session is started on a device, that device is entered again into the list of offline devices even though it is already lis...

  • Visitor
  • Spotify is registering the same device multiple times in my list of offline devices. It appears that every time a new download session is started on a device, that device is entered again into t...
  • Gifpak
  • Visitor
  • 2994 Views
  • 15 comments
  • 5 likes
  • Android
    missing downloaded music
    Offline Devices
  • Not An Issue
  • 2994 Views
  • 15 comments
  • 5 votes

Shuffle not really shuffling

I have a playlist with over 1,000 songs that I always listen to in the "shuffle" mode. The problem is that I keep hearing the same songs repeat mulitple times in a listening session. I'm not sure why this is and I do not have the desire to edit the q...

  • Casual Listener
  • I have a playlist with over 1,000 songs that I always listen to in the "shuffle" mode.  The problem is that I keep hearing the same songs repeat mulitple times in a listening session.  I'm ...
  • ZullyB
  • Roadie
  • 424 Views
  • 10 comments
  • 5 likes
  • Not An Issue
  • 424 Views
  • 10 comments
  • 5 votes

No Spotify Radio in Japan

Why is there no option to start a radio station in Japan? This is a huge feature missing from the Japan spotify service.

  • Casual Listener
  • Why is there no option to start a radio station in Japan? This is a huge feature missing from the Japan spotify service. 
  • digitalbento
  • Newbie
  • 334 Views
  • 4 comments
  • 6 likes
  • Not An Issue
  • 334 Views
  • 4 comments
  • 6 votes

I can see only 1 friend's feed

Hi, I don't understand why I can't see all my friends feed. Is this a bug or something else? Thank you.

  • Visitor
  • Hi,   I don't understand why I can't see all my friends feed.   Is this a bug or something else?   Thank you.
  • Andre2_2016
  • Newbie
  • 340 Views
  • 10 comments
  • 6 likes
  • Not An Issue
  • 340 Views
  • 10 comments
  • 6 votes

The Spotify shuffle is the worst!

I am thinking about getting rid of my account with Spotify and switching to something else. I currently have 1042 songs and only a handful of those songs are ALWAYS played. I hate it so much I don’t save all these songs so that I can hear the same on...

  • Casual Listener
  • I am thinking about getting rid of my account with Spotify and switching to something else. I currently have 1042 songs and only a handful of those songs are ALWAYS played. I hate it so much I don’t ...
  • Alfredo
  • Roadie
  • 496 Views
  • 1 comments
  • 4 likes
  • Not An Issue
  • 496 Views
  • 1 comments
  • 4 votes

Nickel Creek - When you come back down - Not Working

Please look into this. The song "When you come back down" by Nickel Creek is shaded gray and not able to play for some reason. Thanks!

  • Casual Listener
  • Please look into this. The song "When you come back down" by Nickel Creek is shaded gray and not able to play for some reason.   Thanks!
  • dmerritt81585
  • Visitor
  • 2538 Views
  • 13 comments
  • 4 likes
  • not working
    song bug
    Song Unavailable
    Songs Issues
  • Not An Issue
  • 2538 Views
  • 13 comments
  • 4 votes

15 hours a month limit in Japan?

Hi! I've used Spotify for free ever since I was in the Philippines but as soon as I moved to Tokyo last August I was struck when I found out that Spotify wasn't still available. Last week I was thrilled to find out that Spotify has launched in Japan....

  • Casual Listener
  • Hi! I've used Spotify for free ever since I was in the Philippines but as soon as I moved to Tokyo last August I was struck when I found out that Spotify wasn't still available. Last week I was thril...
  • Dorefe
  • Newbie
  • 12285 Views
  • 11 comments
  • 6 likes
  • 15 hours limit
    Japan
  • Not An Issue
  • 12285 Views
  • 11 comments
  • 6 votes