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Forum Posts

Collaborative playlist shows wrong date and name of who added the song

I have a collaborative playlist with one of my friends. We two are the only ones who add to the list, but from one day to the other all our added songs where suddenly added by a different username. The date of the songs are all the same. The user loo...

  • Casual Listener
  • I have a collaborative playlist with one of my friends. We two are the only ones who add to the list, but from one day to the other all our added songs where suddenly added by a different username. T...
  • Alfredo
  • Roadie
  • 229 Views
  • 2 comments
  • 0 likes
  • Case Closed
  • 229 Views
  • 2 comments
  • 0 votes

Can't change Country

I had an existing Spotify premium account using an account in a foreign country + account. I want to switch the account to the country I live in (Israel). Opening the "Country" tab in my profile gives a 404 error, and I can't change it from my profil...

  • Casual Listener
  • I had an existing Spotify premium account using an account in a foreign country + account.  I want to switch the account to the country I live in (Israel). Opening the "Country" tab in my profi...
  • Julian
  • Moderator
  • 146 Views
  • 2 comments
  • 0 likes
  • Case Closed
  • 146 Views
  • 2 comments
  • 0 votes

Steering wheel controls don't work with Chevy Sonic 2014 and Galaxy 7

As the title says, I've never been able to use my steering wheel controls for Spotify, even when I got one of those little bluetooth receivers. I've tried looking for answers, but I can never seem to find them

  • Casual Listener
  • As the title says, I've never been able to use my steering wheel controls for Spotify, even when I got one of those little bluetooth receivers. I've tried looking for answers, but I can never seem to...
  • Alfredo
  • Roadie
  • 1107 Views
  • 1 comments
  • 0 likes
  • Android
    Car
    Car Controls
    chevy
  • Not An Issue
  • 1107 Views
  • 1 comments
  • 0 votes

Delete key doesn't work in search field

Delete key doesn't work in search field

  • Regular
  • Delete key doesn't work in search field
  • Chris
  • Spotify
  • 654 Views
  • 10 comments
  • 0 likes
  • Desktop
    Windows
  • Fixed
  • 654 Views
  • 10 comments
  • 0 votes

Discover Weekly is bad

My Discover Weekly hasn't been good for a while. The thing that is frustrating is that if you listen to music in an odd way (for me, it's listening to piano music while i sleep... so like 8 hours a night), it'll basically consume your discover weekly...

  • Casual Listener
  • My Discover Weekly hasn't been good for a while.    The thing that is frustrating is that if you listen to music in an odd way (for me, it's listening to piano music while i sleep... so l...
  • rbejot
  • Newbie
  • 637 Views
  • 2 comments
  • 0 likes
  • Android
    Desktop
  • Not An Issue
  • 637 Views
  • 2 comments
  • 0 votes

People keep adding themselves to my family plan some how!

I have changed my password and everything but they still keep using my family spotify subscription! Is there some way to report them?

  • Casual Listener
  • I have changed my password and everything but they still keep using my family spotify subscription! Is there some way to report them?
  • Hubo
  • Community Legend
  • 484 Views
  • 1 comments
  • 0 likes
  • Android
    Mobile
  • Not An Issue
  • 484 Views
  • 1 comments
  • 0 votes

problem with continue listening to a song

When I open spotify it plays the same song, even if I select another one, when i close and reopen i plays the firts song

  • Casual Listener
  • When I open spotify it plays the same song, even if I select another one, when i close and reopen i plays the firts song 
  • Julian
  • Moderator
  • 212 Views
  • 2 comments
  • 0 likes
  • Windows
  • Case Closed
  • 212 Views
  • 2 comments
  • 0 votes

i dont understand why there is limit in the library?

i have used itunes like 8 years, the reason i choose spotify instead of itunes now, becasue downloaded music occupied a lot of RAM.I have millions of songs need to save, please fix it, i can save songs as many as i want. if not, why i use spotify?

  • Casual Listener
  • i have used itunes like 8 years,  the reason i choose spotify instead of itunes now, becasue downloaded music occupied a lot of RAM. I have millions of songs need to save, please fix it, i can ...
  • Hubo
  • Community Legend
  • 123 Views
  • 1 comments
  • 0 likes
  • Not An Issue
  • 123 Views
  • 1 comments
  • 0 votes

Downloaded playlists remove themselves from downloaded list randomly

Without warning my Spotify will remove the songs I have downloaded. I don't have a lot of playlists I keep downloaded. I don't find out they've been removed until I'm already late to leave for work/school. How can I get this to stop, or at least warn...

  • Casual Listener
  • Without warning my Spotify will remove the songs I have downloaded. I don't have a lot of playlists I keep downloaded. I don't find out they've been removed until I'm already late to leave for work/s...
  • RodrigoPalma
  • Roadie
  • 156 Views
  • 1 comments
  • 0 likes
  • Not An Issue
  • 156 Views
  • 1 comments
  • 0 votes

Can't login after android update

Hi guys, I've just updated the app and now I can't sign in onto Spotify. It tells me I need to go turn my spotify online to connect, but I can't log in to turn it online! Help! #Withdrawls...

  • Casual Listener
  • Hi guys, I've just updated the app and now I can't  sign in onto Spotify. It tells me I need to go turn my spotify online to connect, but I can't log in to turn it online! Help! #Withdrawls...&n...
  • ecneralcamanda
  • Newbie
  • 672 Views
  • 5 comments
  • 0 likes
  • Not An Issue
  • 672 Views
  • 5 comments
  • 0 votes

Why are there hardly any Got7 songs under the artist?

Dear Spotify,I have recently found out that the kpop group Got7 has hardly any songs under their album. Got7 is loved all around the world, they have alot of fans around the world that listen to spotify but aren't able to listen because there are har...

  • Casual Listener
  • Dear Spotify, I have recently found out that the kpop group Got7 has hardly any songs under their album. Got7 is loved all around the world, they have alot of fans around the world that listen to sp...
  • Hubo
  • Community Legend
  • 131 Views
  • 1 comments
  • 0 likes
  • Not An Issue
  • 131 Views
  • 1 comments
  • 0 votes

Music stops

H

  • Casual Listener
  • H
  • Julian
  • Moderator
  • 146 Views
  • 2 comments
  • 0 likes
  • Desktop
  • Case Closed
  • 146 Views
  • 2 comments
  • 0 votes

Android - When library filtered by "downloaded" tracks do not show up when browsing albums online

There is an annoying UX glitch in the current version on Android. When I have my library filtered by downloaded only, even if I am online, I can jump from a track to "show album" and see the album details/artist name but none of the tracks show up. O...

  • Casual Listener
  • There is an annoying UX glitch in the current version on Android.   When I have my library filtered by downloaded only, even if I am online, I can jump from a track to "show album" and see the...
  • Maria_B
  • Moderator
  • 152 Views
  • 2 comments
  • 0 likes
  • Case Closed
  • 152 Views
  • 2 comments
  • 0 votes

Windows apps always skip the song.

After I've update spotify to the latest version, I can't listen to any song because the app always skip to the next and next and next. Please help. HP laptop, Windows 10, Spotify premium account, version 1.0.75.483.g7ff4a0dc.

  • Casual Listener
  • After I've update spotify to the latest version, I can't listen to any song because the app always skip to the next and next and next. Please help.   HP laptop, Windows 10, Spotify premium acc...
  • Julian
  • Moderator
  • 94 Views
  • 2 comments
  • 0 likes
  • Case Closed
  • 94 Views
  • 2 comments
  • 0 votes

Facebook share wrong translation

When sharing a Spotify track on Facebook, the Italian translation of "play" is wrong. "Play" is translated as "gioca" while it should be "riproduci". Thanks,Carlo

  • Casual Listener
  • When sharing a Spotify track on Facebook, the Italian translation of "play" is wrong. "Play" is translated as "gioca" while it should be "riproduci".   Thanks, Carlo
  • Alfredo
  • Roadie
  • 140 Views
  • 1 comments
  • 0 likes
  • Facebook italian
  • Case Closed
  • 140 Views
  • 1 comments
  • 0 votes

Spotify not connecting to my Denon Heos 5

Ive had this issue on and off for the last few years.....one minute it works the next it doesnt. Ive reset everything and reloaded my spotify and heos apps....and spotify is still not connecting. Internet is working...heos stations work fine on heos ...

  • Casual Listener
  • Ive had this issue on and off for the last few years.....one minute it works the next it doesnt. Ive reset everything and reloaded my spotify and heos apps....and spotify is still not connecting. Int...
  • Alfredo
  • Roadie
  • 135 Views
  • 2 comments
  • 0 likes
  • Case Closed
  • 135 Views
  • 2 comments
  • 0 votes

PLaylists

Alexa will play existing playlists but , since today it will not play any newly added playlists. I have a premium subscription.

  • Casual Listener
  • Alexa will play existing playlists but , since today it will not play any newly added playlists. I have a premium subscription.
  • Alfredo
  • Roadie
  • 261 Views
  • 8 comments
  • 0 likes
  • Case Closed
  • 261 Views
  • 8 comments
  • 0 votes

Unexpectedly logging out

I have been using Spotify for a couple of years now. About once every 2 months my account logs out without me doing so. It usually happens at the most inoppotune times and when it does I lose all of my downloaded music. I live in a community where un...

  • Casual Listener
  • I have been using Spotify for a couple of years now.  About once every 2 months my account logs out without me doing so.  It usually happens at the most inoppotune times and when it does I ...
  • Julian
  • Moderator
  • 130 Views
  • 2 comments
  • 0 likes
  • Issues
    Logging out
  • Case Closed
  • 130 Views
  • 2 comments
  • 0 votes

"Duplicated" song removed from library

This is happening at least for the desktop app. Songs with the same artist and band, but from a different album are removed together from the library. Example: from the band 311, I had these two songs in my library:311 - Tranquility, from the album S...

  • Regular
  • This is happening at least for the desktop app. Songs with the same artist and band, but from a different album are removed together from the library.   Example: from the band 311, I had these...
  • Alfredo
  • Roadie
  • 143 Views
  • 2 comments
  • 0 likes
  • Case Closed
  • 143 Views
  • 2 comments
  • 0 votes

When I select any artist via browse, and click on top tracks, it plays the first song on the list an

When I select any artist via browse, and click on top tracks, it plays the first song on the list and that same song keeps repeating over and over again, and never moves to the next song on the top track. How do I fix this?

  • Casual Listener
  • When I select any artist via browse, and click on top tracks, it plays the first song on the list and that same song keeps repeating over and over again, and never moves to the next song on the top t...
  • Alfredo
  • Roadie
  • 176 Views
  • 2 comments
  • 0 likes
  • Case Closed
  • 176 Views
  • 2 comments
  • 0 votes