Ongoing Issues

We've been receiving reports that starting podcasts in the mobile app causes it to crash. This is happening both on Apple and Android devices and it's not specific podcasts.  ... View more

We’ve been receiving reports that playlists shared with Kids accounts are not working. Some are seeing an error message saying “this is currently unavailable”. ... View more

We're seeing reports from some users that "Your Episodes" can't be removed from the Your Library section.   This seems to happen even though the Your Episodes folder is empty and on desktop devices only. ... View more

Hey folks, Some of you with iPads running the app version 9.0.90 may encounter a black screen when you tap the Now Playing View (bar or cover art). The app becomes unresponsive, blocking access to features like lyrics, queue, repeat, and shuffle. Your track may keep playing despite the black screen. Closing and reopening the app can temporarily fix the issue while this is being looked into. ... View more

Hey folks!   We are receiving reports that some of you are experiencing persistent issues with your Liked Songs not syncing across all platforms. This includes iOS, Android, desktop app, and the Web Player.  ... View more

We're receiving some reports from users which noticed their public playlists have disappeared from their profiles. Additionally, there are instances where playlists, even when set to public, aren't visible on their profiles.   If you're experiencing this, we'd suggest you: Change playlist visibility settings. Clean reinstall the app. Log in and log out twice in a row. Clean the cache of the affected device. Try a different connection. Try a different device. If issues persist, please share here the make/model and OS of the affected devices, the exact Spotify version you're running and all the troubleshooting steps you've tried so far.    We'll be around! ... View more

We’ve received reports that the Home > Podcasts > Following feed is displaying podcasts from oldest to newest instead of newest to oldest. It happens mainly on Android devices.  ... View more

We're getting reports from users that playlists aren’t loading on their car infotainment systems. ... View more

We’ve received reports that podcast episodes lose their listening progress and are starting over from the beginning. This is happening only on Android, when the following criteria are met: the episode is started from a playlist - be it a personal one or Your Episodes; the small white "Play" button on the right is used. When tapping on the episode title and using the big green "Play" button instead, the app remembers the progress and episodes continue as normal. White "Play" button ... View more

Hey, We're getting reports that filtering the Liked Songs playlist by genre/mood does not affect the queued songs. When users are filtering their Liked Songs playlist to a certain genre/mood and they play a track, the queue will still have other songs from the playlist which aren't part of the genre filter. ... View more

We've received reports from Android users (mainly Samsung and Google Pixel) experiencing issues where the Spotify app becomes unresponsive, freezes, or crashes when connected to certain WiFi networks. The issue doesn't occur while using mobile data. ... View more

We've received reports that when disconnecting Bluetooth from car systems and such, the playback automatically continues on the phone. This seems to be happening primarily on Android and in particular on Samsung Galaxy phones. ... View more

Hey folks,   We're receiving reports mentioning that Spotify Kids is having some issues to let the users log in. This is already being investigated internally by the relevant teams. Thanks for your reports.   Stay tuned. ... View more

We've received reports about the latest beta version 9.0.48 being unstable. The app may crash when opening Your Library, and playlists, albums and artist pages won’t load: an error message “something went wrong” is shown. It’s as if Spotify is offline, despite having perfect internet connection. ... View more