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Ongoing Issues

Check to see if the issue you might be experiencing has already been reported and what status it is at.

Forum Posts

Playlist won't play when Enhance is toggled on

I have noticed that multiple people, throughout several platforms, have encountered a bug/issue where the playlist will not play when playing a playlist that has been enhanced. After testing it out for myself, i too have encountered the issue. Here i...

  • Spotify Star
  • Spotify Star
  • I have noticed that multiple people, throughout several platforms, have encountered a bug/issue where the playlist will not play when playing a playlist that has been enhanced.     ...
  • Terppi
  • Newbie
  • 2088 Views
  • 104 comments
  • 54 likes
  • accounts
    Android
    Desktop (Mac)
    Desktop (Windows)
    iOS
    Mobile
    Other
  • Under investigation
  • 2088 Views
  • 104 comments
  • 54 votes

Queue disappears after closing the desktop app

We're receiving reports that this issue is also affecting desktop users and queued tracks are being removed after restarting the app on Windows and Mac.

  • Moderator
  • Moderator
  • We're receiving reports that this issue is also affecting desktop users and queued tracks are being removed after restarting the app on Windows and Mac.
  • M3TAPVNK
  • Casual Listener
  • 11489 Views
  • 164 comments
  • 218 likes
  • Desktop (Mac)
    Desktop (Windows)
  • Under investigation
  • 11489 Views
  • 164 comments
  • 218 votes

Missing Public playlists

Hey folks, We’re getting reports from users who are unable to see their public playlists on their profiles. Even though currently the number of playlists that can be viewed is 200, users are seeing 20 or fewer. This is being investigated.

  • Moderator
  • Moderator
  • Hey folks,   We’re getting reports from users who are unable to see their public playlists on their profiles. Even though currently the number of playlists that can be viewed is ...
  • Flipped_J-Cole
  • Newbie
  • 2888 Views
  • 134 comments
  • 14 likes
  • Desktop (Mac)
  • Under investigation
  • 2888 Views
  • 134 comments
  • 14 votes

Lyrics Sharing Not Working

Hey everyone, We’re receiving reports that the Lyrics Sharing feature is not working. Before you keep on reading, note that this issue is different than not seeing Lyrics at all.

  • Spotify Legend
  • Hey everyone,   We’re receiving reports that the Lyrics Sharing feature is not working. Before you keep on reading,  note  that this issue is different than  not seeing...
  • user-removed
  • Not applicable
  • 23204 Views
  • 100 comments
  • 185 likes
  • Android
    Desktop (Mac)
    Desktop (Windows)
    iOS
    Mobile
  • Closed
  • 23204 Views
  • 100 comments
  • 185 votes

Downtime Sept.16 2021 - Podcasts not loading across different devices

Hey everyone, We are currently having issues with podcast playback in multiple regions. The errors "Something went wrong. Have another go?" and "Couldn't find that podcast" show up.

  • Moderator
  • Moderator
  • Hey everyone,   We are currently having issues with podcast playback in multiple regions. The errors "Something went wrong. Have another go?" and "Couldn't find that podcast" show u...
  • Maria_B
  • Moderator
  • 4356 Views
  • 22 comments
  • 22 likes
  • Desktop (Mac)
    Desktop (Windows)
    iOS
    Mobile
  • Fixed
  • 4356 Views
  • 22 comments
  • 22 votes

Liked Songs not synching or empty in the Desktop app

Hey there, We've received reports of users seeing an empty Liked Songs collection on the desktop app.

  • Moderator
  • Moderator
  • Hey there,   We've received reports of users seeing an empty Liked Songs collection on the desktop app.
  • Yordan
  • Moderator
  • 5845 Views
  • 39 comments
  • 4 likes
  • Desktop (Mac)
    Desktop (Windows)
  • Not Right Now
  • 5845 Views
  • 39 comments
  • 4 votes

WRAPPED 2021 : Impossible to share Top 100 playlist

It's impossible to share, whatever the way, the link of the Top 100 playlist generated in the Wrapped 2021. When people open the link sent by a friend, displayed in a Community post or on a website, they only get their own Top 100 playlist. Edit : Wo...

  • Spotify Star
  • Spotify Star
  • It's impossible to share, whatever the way, the link of the Top 100 playlist generated in the Wrapped 2021. When people open the link sent by a friend, displayed in a Community post or on a website, ...
  • Novy
  • Moderator
  • 8150 Views
  • 8 comments
  • 9 likes
  • Desktop (Mac)
    Desktop (Windows)
    Mobile
  • Closed
  • 8150 Views
  • 8 comments
  • 9 votes

Sporadic issues with the app mainly affecting Playback and Search features

Hi there! We've received several reports from users flagging issues with the Spotify app affecting mainly (but not limited to) the Search and Playback features. This seems to be sporadic.

  • Moderator
  • Moderator
  • Hi there!  We've received several reports from users flagging issues with the Spotify app affecting mainly (but not limited to) the Search and Playback features. This seems to be sporadic.
  • Novy
  • Moderator
  • 1002 Views
  • 7 comments
  • 2 likes
  • Android
    Desktop (Mac)
    Desktop (Windows)
    iOS
    Mobile
  • Fixed
  • 1002 Views
  • 7 comments
  • 2 votes

[Desktop] Recently played songs show the Spotify UR

Hey everyone! We've had some reports that the Recently played songs show the Spotify URI instead of the song title when the song is played from "Search". This is being currently investigated by the right team.

  • Moderator
  • Moderator
  • Hey everyone!   We've had some reports that the Recently played songs show the Spotify URI instead of the song title when the song is played from "Search".   This is being curre...
  • Eni
  • Moderator
  • 1526 Views
  • 17 comments
  • 2 likes
  • Desktop (Mac)
    Desktop (Windows)
  • Fixed
  • 1526 Views
  • 17 comments
  • 2 votes

Downtime [Jan.27 2022]: Some Albums Are Unplayable On Desktop and Web Player

We've received reports that, currently, a lot of albums and tracks have become unexpectedly grayed out and unplayable on the desktop client and Web Player. We'll be keeping you updated in this thread.

  • Spotify Legend
  • We've received reports that, currently, a lot of albums and tracks have become unexpectedly grayed out and unplayable on the desktop client and Web Player.     We'll be keeping yo...
  • Mario
  • Spotify Legend
  • 727 Views
  • 2 comments
  • 1 likes
  • Desktop (Mac)
    Desktop (Windows)
  • Fixed
  • 727 Views
  • 2 comments
  • 1 votes