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"My Shazam Tracks" playlist doesn't sync/add all shazamed tracks

Plan; Premium

Country: New Zealand

 

It's the same on all my devices - whether Apple or Android 

 

My Question or Issue

 

I've been using the automatic sync function where songs I have shazamed show up automatically in the 'My Shazams Playlist'. They stopped syncing so I followed the advice on this community of disconnecting the two, deleting the playlist on Spotify, then reconnecting. I've done this 3 times now.  However the playlist on Spotify only shows 94 songs whereas I've Shazamed 147 songs. And the songs that don't show up seem random - it's not that the first ones don't show or that certain albums don't show. For example I shazamed 3 songs recently from the same album on the same day and only one shows in Spotify. Any ideas? 

Hey everyone,

 

Thank you for reporting this issue to us.

 

  • iOS

This should now be fixed for all iOS users with the release of Shazam v 14.2. Just make sure your Spotify and Shazam apps are updated to the latest version.

 

Note that past Shazams will no longer sync to Spotify as part of the ‘Sync Shazams to Spotify’ feature. We have however improved the syncing to find and add more of your new Shazams to the ‘My Shazam Tracks’ playlist.

 

You can find out more on how to use Shazam in conjunction with Spotify on iOS in this Spotify Answer.

 

  • Android

The relevant team is still looking into possible solutions for AndroidWe're not able to provide an exact timeline for a fix, but we'd recommend always keeping your Spotify app up to date to ensure you're on the latest version.

Keep in mind that in the meanwhile, you can manually add tracks you Shazam to your "My Shazam Tracks" playlist.

 

Thanks again!

Comments
karamarinas

Hi there,

 

Is there any updates on this ongoing issue? Because I am still having problems with the songs not appearing automatically on "My Shazam Tracks" Playlist on Spotify. I have tried disconnecting, uninstalling and re-installing both but it still the same problem. I am using Mac OS Monterrey as well as Samsung Galaxy S9 Android 10 Spotify version: 8.9.92.408 on Android and 

Spotify version 1.2.50.335.g5e2860a8 on Mac OS Monterey.

 

Any help would be great. thanks.

 

 

ML3D

For what it is worth I've just had a long outdrawn support ticket that got elevated to people that supposedly where more in the know. Where I had to record a video to them showing it not working. And according to what I decoded from their rather poor translation to my language is that they have terminated the support app integration from other software. 

Now that doesnt explain why SoundHound still works or why Spotify integration is still visible as an option in the latest versions of Shazam on iPhones. Nor does it explain why it had to get elevated and not until I recorded a video they give this answer..but it might explain why it doesnt work in the end. I dunno. Just thought I'd share my support exerpience and somewhat dissapointing result.

MyrdhinBZH

Hello,

 

Updates about Android?

 


There still seems to be an issue with the synchronization between Shazam and Spotify. The connection is active, the playlist was created, and the initial tracks were added, but recently Shazamed songs are no longer syncing to the Spotify playlist.