We've received some reports of customers getting a notification on their mobile app "Payment Failed: We were unable to charge you. To keep Premium, update your payment method ASAP." despite payment being successful or being part of Premium Family or Premium Duo.

Hey folks,
Thanks for your patience while we looked into this issue.
We’re happy to say that this should now be fixed for everyone! The message should only appear if your latest payment was actually unsuccessful. Just make sure your app is updated to the latest version.
If you're still having trouble, make sure to post a new thread in the relevant help board here.
Thanks!