Can’t log in to ps4


Can’t log in to ps4

Casual Listener

Hello so I can’t log in my Spotify to my ps4. I tried everything. It’s showing me Spotify account already linked Switch to the PlayStation network or Sony entertainment network account linked with this Spotify account 


I was looking to this community for this problem I find some answers but no one works. I tried log out all devices from Spotify. I tried log out all Spotify account from PlayStation network but nothing happens. 






4 Replies

Re: Can’t log in to ps4

Spotify Legend

Hey @Joky69.


Thanks for getting in touch!


Could it be possible that you have already linked a PSN and Spotify account in the past? You won't be able to link to another account if you are still linked.


Try unlinking your PSN account from your Spotify account on this page. And unlink your Spotify account from your PSN account using instructions on this page. After that you can try the process again. Perhaps try it using a different device, just in case.


Hope this helps! Let us know if you have further questions.


Have a nice day.

Re: Can’t log in to ps4

Casual Listener

Yes i had it connected to playstation but then i changed my password on facebook and then it stopped working. Since then, whenever I want to sign up, It don't want to allow myself to sign up. And the first link to disconnect PSN from the spotify I have done. But the second link does not work.

Re: Can’t log in to ps4




I have encountered the exact same issue, and un-linking my Spotify account from my PSN does not resolve the issue.


When I connect through the 'mobile' method, where I play a song on my phone and select Playstation from "Listening on", the song *does* play through the television on the agreement screen. Hitting Agree brings the error: "Spotify account already linked // Switch to the Playstation Network or Sony Entertainment Network account linked with this Spotify account." When I hit back, the music stops, and Spotify appears to have made the connection (it can be removed from but is still not actually linked.

Re: Can’t log in to ps4


Hey @Brandonvd,  


Help’s here!


Could you confirm you've unlinked both your PSN and Spotify accounts? You can unlink your PSN account here and your Spotify account here. Then simply open Spotify in your PS4, follow the link instructions and it should work as expected. 


In case you still experience issues after performing these steps, we suggest reaching out to PSN support. You can contact them here


Hope this helps. Let us know how it goes.  

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