Announcements

Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Dubbs83
  • Visitor
  • 1207 Views
  • 10 replies
  • 3 likes
  • Other
  • 1207 Views
  • 10 replies
  • 3 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17465 Views
  • 8 replies
  • 1 likes
  • Other
  • 17465 Views
  • 8 replies
  • 1 likes

Superuser Contribution When telling Google Assistant to play music on a group - It looks for music matching the group name

PlanPremium CountryUS and Canada DeviceAll Google Assistant/Home Devices My Question or IssueWhen requesting Google Assistant/Home "Play music from spotify on "X group" where X group is the name of the Google Device group, spotify is using the group ...

  • Casual Listener
  • Plan Premium   Country US and Canada  Device All Google Assistant/Home Devices   My Question or Issue When requesting Google Assistant/Home "Play music from spotify on "X grou...
  • CarlosE
  • Moderator
  • 1365 Views
  • 3 replies
  • 0 likes
  • Other
  • 1365 Views
  • 3 replies
  • 0 likes

[iOS] My car doesn't think that Spotify is a regular media player after recent update

After the update on 28.3.21, my car doesn't recognize spotify as a media player, so all my steering wheel and dash board controls do not work. I've tried resetting the stereo, unpairing the phone, deleting the app off my phone and nothing seems to wo...

  • Newbie
  • After the update on 28.3.21, my car doesn't recognize spotify as a media player, so all my steering wheel and dash board controls do not work. I've tried resetting the stereo, unpairing the phone, de...
  • 187 Views
  • 0 replies
  • 0 likes
  • iOS
  • 187 Views
  • 0 replies
  • 0 likes

can i rip songs to a usb stick from spotify?

I have an old stereo in my car which only plays songs ripped onto a usb, doesnt stream, can i rip songs from spotify and put onto a usb stick?

  • Visitor
  • I have an old stereo in my car which only plays songs ripped onto a usb, doesnt stream, can i rip songs from spotify and put onto a usb stick?
  • Hubo
  • Community Legend
  • 404 Views
  • 1 replies
  • 0 likes
  • 404 Views
  • 1 replies
  • 0 likes

[Other] Why is there no update about gender notation?

Dear Spotify Team I just wrote a post Here.Apparently there exists already a similar thread that’s why my post got closed. That’s fine but the old thread is already 1 year old and so far there has not been any update nor statement from Spotify's side...

  • Casual Listener
  • Dear Spotify Team   I just wrote a post Here. Apparently there exists already a similar thread that’s why my post got closed. That’s fine but the old thread is already 1 year old and so ...
  • Hubo
  • Community Legend
  • 368 Views
  • 1 replies
  • 0 likes
  • Other
  • 368 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Integration for Algoriddim DJay Pro

PlanPremiumCountryUKDeviceMacbook Pro late 2015Operating SystemmacOS Catalina 10.15.3 My Question or IssueI hear rumours that Spotify will no longer be integrated with Algoriddim djay from 1st July 2020 onwards, is this true? What are you able to tel...

  • Casual Listener
  • Plan Premium Country UK Device Macbook Pro late 2015 Operating System macOS Catalina 10.15.3   My Question or Issue I hear rumours that Spotify will no longer be integrated with Algori...
  • Padfranceschini
  • Regular
  • 144183 Views
  • 225 replies
  • 27 likes
  • 144183 Views
  • 225 replies
  • 27 likes

[Mobile][Podcasts] Targeted Ads for premium subscribers

Why are there ads on podcasts for premium subscribers? This seems abusive as I already pay for a service. I would expect not to have to pay for a product AND be the product (Spotify clearly is paid for every ad). This is absolutely ridiculous and cou...

  • Visitor
  • Why are there ads on podcasts for premium subscribers? This seems abusive as I already pay for a service. I would expect not to have to pay for a product AND be the product (Spotify clearly is paid f...
  • 581 Views
  • 0 replies
  • 0 likes
  • Mobile
    Podcasts
  • 581 Views
  • 0 replies
  • 0 likes

Superuser Contribution JRE Data Issue

Today I was listening to the JRE podcast for the first time on Spotify, I downloaded the podcast to my phone so i wouldn't use data but after I got home from an hour of driving I had a notification that my data was capped out for the month. During th...

  • Visitor
  • Today I was listening to the JRE podcast for the first time on Spotify, I downloaded the podcast to my phone so i wouldn't use data but after I got home from an hour of driving I had a notification t...
  • adina-listener
  • Regular
  • 4524 Views
  • 9 replies
  • 6 likes
  • 4524 Views
  • 9 replies
  • 6 likes

Superuser Contribution Firefox - Open via Spotify app

Hello,I had a Spotify link sent to me on Discord and when I clicked it, it opened in my Firefox and then I got prompted to do open future Spotify links through the Spotify app itself however I accidentally clicked on no and I was never able to change...

  • Regular
  • Hello, I had a Spotify link sent to me on Discord and when I clicked it, it opened in my Firefox and then I got prompted to do open future Spotify links through the Spotify app itself however I acci...
  • wlonkly
  • Visitor
  • 5385 Views
  • 5 replies
  • 0 likes
  • Other
  • 5385 Views
  • 5 replies
  • 0 likes

[Other] Make account changes require more customer attention

I just spent a whole day back and forth with customer service trying to understand A: how my account got made Spotify premium duo 8 months ago with my attention only slightly diverted.B: how the customer service agent cancelled my subscription withou...

  • Newbie
  • I just spent a whole day back and forth with customer service trying to understand  A: how my account got made Spotify premium duo 8 months ago with my attention only slightly diverted. B: how...
  • 175 Views
  • 0 replies
  • 1 likes
  • Other
  • 175 Views
  • 0 replies
  • 1 likes

Superuser Contribution Order by Songlength

Not sure if this should rather be in the ideas section.I ordered a rather big playlist (about 2600 songs) by the legth of the songs. Many songs have the same length.The songs with the same length are not played how they are shown in the playlist.Say ...

  • Regular
  • Not sure if this should rather be in the ideas section. I ordered a rather big playlist (about 2600 songs) by the legth of the songs. Many songs have the same length. The songs with the same length...
  • LarsVegas09
  • Regular
  • 713 Views
  • 3 replies
  • 0 likes
  • music
  • 713 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify renaming echo dot on spotify connect

PlanPremiumCountryUKDeviceAllOperating SystemiOS 13, Windows 10 My Question or IssueMy amazon echo dot has been renamed under spotify connect, from "Bedroom" to "a7b5ad73-203e..." How can I change the name back?

  • Casual Listener
  • Plan Premium Country UK Device All Operating System iOS 13, Windows 10   My Question or Issue My amazon echo dot has been renamed under spotify connect, from "Bedroom" to "a7b5ad73-203...
  • Ivan
  • Spotify Legend
  • 12869 Views
  • 12 replies
  • 3 likes
  • Connect
    Other
  • 12869 Views
  • 12 replies
  • 3 likes

Superuser Contribution Playlists on Amazon Echo devices

PlanPremiumCountryUKDeviceAmazon Echo StudioOperating SystemNA My Question or IssueI have multiple Amazon Echo devices used to play or shuffle Spotify playlists. When I play or shuffle playlists on PCs or Android phones the entire playlist is played....

  • Music Fan
  • Plan Premium Country UK Device Amazon Echo Studio Operating System NA   My Question or Issue I have multiple Amazon Echo devices used to play or shuffle Spotify playlists. When I play ...
  • Mihail
  • Spotify Legend
  • 288 Views
  • 1 replies
  • 0 likes
  • Other
  • 288 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [All platforms] Players Bulgarian Localization

PlanPremiumCountryBulgariaDeviceWindows 10, iPhone 11, Samsung Galaxy 10eOperating SystemiOS 14 & Android 11 & Windows 10 My Question or Issuehttps://www.spotify.com/bg-bg is translated and localized in Bulgarian language and as a premium customer I ...

  • Casual Listener
  • Plan Premium Country Bulgaria Device Windows 10, iPhone 11, Samsung Galaxy 10e Operating System iOS 14 & Android 11 & Windows 10   My Question or Issue https://www.spotify.com/...
  • Ivan
  • Spotify Legend
  • 508 Views
  • 3 replies
  • 0 likes
  • Other
  • 508 Views
  • 3 replies
  • 0 likes

Superuser Contribution Samsung TV Tizen spotify app poor sound

The volume from the spotify app on my 2016 Samsung TV is so loud it just distorts. Music on TV, satellite, YouTube are correct volume and sounds great. I should add I use a Yamaha surround sound amp.The Tizen spotify app is unusable which is crazy. I...

  • Newbie
  • The volume from the spotify app on my 2016 Samsung TV is so loud it just distorts. Music on TV, satellite, YouTube are correct volume and sounds great. I should add I use a Yamaha surround sound amp....
  • Peter
  • Spotify Legend
  • 4566 Views
  • 7 replies
  • 11 likes
  • Other
    Samsung
  • 4566 Views
  • 7 replies
  • 11 likes

Superuser Contribution Spotify way too loud on Samsung Smart TV

Hi, I recently got Spotify Premium and was exited to use it on my tv, so I picked up my phone and put a song to play on it, but it was extremelly loud if compared to Netflix and cable, I had to turn the volume down by about 60%, so now whenever I swi...

  • Newbie
  • Hi, I recently got Spotify Premium and was exited to use it on my tv, so I picked up my phone and put a song to play on it, but it was extremelly loud if compared to Netflix and cable, I had to turn ...
  • Peter
  • Spotify Legend
  • 8661 Views
  • 11 replies
  • 16 likes
  • 8661 Views
  • 11 replies
  • 16 likes

Superuser Contribution Release Radar not updating content on all devices

Tried a clean install of Spotify on iPhone, logging in and out, updating iPhone OS, quitting out of Spotify on iPhone, iPad and Mac, still not updating. Tried another internet connection besides WiFi on iPhone. PlanPremiumCountryUSADevice(iPhone 11, ...

  • Casual Listener
  • Tried a clean install of Spotify on iPhone, logging in and out, updating iPhone OS, quitting out of Spotify on iPhone, iPad and Mac, still not updating. Tried another internet connection besides WiFi...
  • CarlosE
  • Moderator
  • 495 Views
  • 5 replies
  • 0 likes
  • Other
    TV
  • 495 Views
  • 5 replies
  • 0 likes

[Your Library]

I have a great OC Smith LP which Spotify doesnt have,can I upload it to my playlist?

  • Visitor
  • I have a great OC Smith LP which Spotify doesnt have,can I upload it to my playlist?
  • Billy-J
  • Spotify Star
  • 942 Views
  • 1 replies
  • 0 likes
  • Your Library
  • 942 Views
  • 1 replies
  • 0 likes

[Xbox One][Your Library] New Xbox problem

All of a sudden my Spotify defaults the “A” button on the Xbox controller to “Play/Pause” after 30 seconds despite my leaving the curser on FF. This is a recent problem, it didn’t used to do this.

  • Visitor
  • All of a sudden my Spotify defaults the “A” button on the Xbox controller to “Play/Pause” after 30 seconds despite my leaving the curser on FF. This is a recent problem, it didn’t used to do this.&nb...
  • 613 Views
  • 0 replies
  • 0 likes
  • Xbox One
    Your Library
  • 613 Views
  • 0 replies
  • 0 likes

Superuser Contribution Denon DNP-730AE and spotify pause and unpause opposing

Hello, I have a Denon DNP-730AE Network audio receiver connected to a Denon PMA-720 AE amplifier and that connected to some speakers, and recently it went from not working to working and repeat, and now having this weird issue. Whenever i try to play...

  • Casual Listener
  • Hello,   I have a Denon DNP-730AE Network audio receiver connected to a Denon PMA-720 AE amplifier and that connected to some speakers, and recently it went from not working to working and rep...
  • Novy
  • Moderator
  • 1097 Views
  • 3 replies
  • 0 likes
  • Denon
  • 1097 Views
  • 3 replies
  • 0 likes