Help - Other (Podcasts, Partners, etc )

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

Vasil
Moderator
2024-03-20 5:14:41 PM
Tuesday
Covenantbirmingham
Visitor
3729 Views
28 replies
6 likes
Other

3729 Views
28 replies
6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

HardDriveRadio
Regular
2020-04-05 4:46:13 PM
2021-09-21 11:23:36 PM
superheart-4
Music Fan
18260 Views
8 replies
2 likes
Other

18260 Views
8 replies
2 likes

[Android][Other] 30 minutes of ad-free music lasted about 5 minutes.

I am using a Samsung Galaxy S7 with Android 8.0.0.This morning, I decided to listen to Spotify on my way home. So, I open the app and watch the ad for 30 minutes of no ads (which is fair, given the fact I don't pay for premium), all while I'm having ...

MacBrutal
Newbie
I am using a Samsung Galaxy S7 with Android 8.0.0. This morning, I decided to listen to Spotify on my way home. So, I open the app and watch the ad for 30 minutes of no ads (which is fair, given the...
2021-08-07 4:13:28 PM
419 Views
0 replies
0 likes

419 Views
0 replies
0 likes

Solved!! Bot Streams Generated by a Fake Playlist

Hello, So I think I may have been included on a Spotify playlist that is generating bot streams for a track I released a few months ago. I don't know how to report the playlist or get it deleted so my music doesn't get removed from Spotify. There are...

tecnosinemusic
Casual Listener
Hello, So I think I may have been included on a Spotify playlist that is generating bot streams for a track I released a few months ago. I don't know how to report the playlist or get it del...
2021-08-06 5:50:54 AM
2021-08-06 7:09:32 AM
AdamDam
Spotify Star
565 Views
1 replies
0 likes
music

565 Views
1 replies
0 likes

Solved!!Superuser Contribution [Web Player][Other] Login from unauthorized device. "Sign out everywhere" button not working

Hello, I received a message from Spotify informing me that someone accessed my account from a device that is not mine. I was able to change my password successfully, but was not able to "Sign Out Everywhere" using the button on step 3. The button doe...

johnrterry
Visitor
Hello, I received a message from Spotify informing me that someone accessed my account from a device that is not mine. I was able to change my password successfully, but was not able to "Sig...
2021-07-14 4:46:37 PM
2021-08-05 7:08:30 PM
Novy
Moderator
326 Views
1 replies
0 likes
Other
Web Player

326 Views
1 replies
0 likes

Superuser Contribution [Community] Idea suggestion not working after login

I am unable to submit an idea when I have logged in. The same page keeps refreshing in a loop. I'm using the Samsung Internet browser. I have to log out, write the idea and log back in while submitting. Also, when I press the back button, the body, c...

LamiaV
Music Fan
I am unable to submit an idea when I have logged in. The same page keeps refreshing in a loop. I'm using the Samsung Internet browser. I have to log out, write the idea and log back in while submitti...
2021-07-27 3:58:45 PM
2021-08-05 4:16:55 PM
MafeG
Spotify Legend
475 Views
3 replies
0 likes

475 Views
3 replies
0 likes

Solved!!Superuser Contribution Spotify On Discord

PlanPremiumCountryUnited StatesDevice(DesktopOperating SystemWindows 10 My Question or Issue Last two days my Spotify won't show up as a status on my Discord. This is making it impossible for my friend and me to listen along to the music I play. I've...

FanOf25
Casual Listener
Plan Premium Country United States Device (Desktop Operating System Windows 10 My Question or Issue Last two days my Spotify won't show up as a status on my Discord. This is ...
2021-07-31 10:13:27 AM
2021-08-05 6:27:11 AM
FanOf25
Casual Listener
571 Views
4 replies
0 likes
Other

571 Views
4 replies
0 likes

Re: spotify for LG WebOs sucks

the app is useless... I have not been able to switch between my devices... once I switch from LG to spotify on my phone to quickly search a song, I can't switch back to LG.Daily Mixes and other playlists are not awailable WHY???

KofiL
Casual Listener
the app is useless... I have not been able to switch between my devices... once I switch from LG to spotify on my phone to quickly search a song, I can't switch back to LG. Daily Mixes and other pla...
2017-06-15 1:40:34 PM
2021-08-05 5:05:35 AM
31zk43lmc4wfk3l
Newbie
399 Views
1 replies
2 likes

399 Views
1 replies
2 likes

Solved!! [Web Player] Player controls not responding (HTTP 403)

PlanPremiumCountryUK DeviceMacBook Pro (16-inch, 2019)Operating SystemMac OS Big Sur v11.5BrowserChrome v92.0.4515.107 and Firefox v89.0.2 IssueThe web player controls don't respond to the Play, Next or Previous buttons. Firefox and Chrome Dev Tools ...

kittsville
Casual Listener
Plan Premium Country UK Device MacBook Pro (16-inch, 2019) Operating System Mac OS Big Sur v11.5 Browser Chrome v92.0.4515.107 and Firefox v89.0.2 Issue The web player...
2021-08-04 12:08:12 PM
2021-08-04 1:14:48 PM
kittsville
Casual Listener
455 Views
1 replies
0 likes
Other

455 Views
1 replies
0 likes

Superuser Contribution [Podcasts] Ads on Podcasts, even though Premium

I pay for Spotify premium.To me that means no ads, what so ever.I know your website says 'ad-free music,' but doesn't say anything about ad-free podcasts.But I am paying you money specifically so that I do not have to listen to ads. I hate ads. I fin...

Lewis5959
Visitor
I pay for Spotify premium. To me that means no ads, what so ever. I know your website says 'ad-free music,' but doesn't say anything about ad-free podcasts. But I am paying you money specifically ...
2021-06-21 8:41:20 AM
2021-08-04 9:18:27 AM
Jeremy
Spotify Legend
448 Views
3 replies
1 likes
Podcasts

448 Views
3 replies
1 likes

"Go ad free with Spotify Premium!" is a lie for Spotify exclusive podcast listeners.

Podcasts that are only available on Spotify have standalone (not pre-recorded in the audio file) ads where it switches tracks for an ad, then switches back. This should NOT happen for people who pay for premium. What are we paying for with premium if...

cv33vs6t0ccv0f
Newbie
Podcasts that are only available on Spotify have standalone (not pre-recorded in the audio file) ads where it switches tracks for an ad, then switches back. This should NOT happen for people who pay ...
2021-07-29 6:10:31 PM
2021-08-04 1:09:50 AM
eeple29
Regular
292 Views
1 replies
3 likes

292 Views
1 replies
3 likes

[iOS][Other] Can’t acces todays top fans

Hey I can’t acces the todays top fans site .. it always says I havzn’t (yet) reached the status of top fan .. tnx

T0mlinfluff
Visitor
Hey I can’t acces the todays top fans site .. it always says I havzn’t (yet) reached the status of top fan .. tnx
2021-08-03 1:43:53 AM
2021-08-03 8:09:40 PM
Billy-J
Spotify Star
492 Views
1 replies
0 likes
iOS
Other

492 Views
1 replies
0 likes

Superuser Contribution Podcast rewind multiple minutes not seconds

PlanPremiumCountryUSADevice(iPhone 11)Operating System(iOS 14.6) My Question or IssueSometimes when I hit the rewind 15 seconds button it will rewind like 10 minutes on the podcast and it happens relatively often. Maybe once for every 3-4 hits. why i...

Richlew1s
Casual Listener
Plan Premium Country USA Device (iPhone 11) Operating System (iOS 14.6) My Question or Issue Sometimes when I hit the rewind 15 seconds button it will rewind like 10 minutes on the p...
2021-06-28 4:42:28 PM
2021-08-02 12:43:43 AM
MafeG
Spotify Legend
971 Views
5 replies
0 likes
Other

971 Views
5 replies
0 likes

Superuser Contribution Spotify on the Galaxy Watch will only play certain podcasts

Spotify PremiumNorwayGalaxy Watch 46 mm LTESpotify on Galaxy Watch / Tizen version 2.4.12Spotify app on Galaxy Watch is in "Standalone" modeSpotify on Android on the phone When I create a playlist in the Spotify app on my Android device, add two sepa...

arewold
Newbie
Spotify Premium Norway Galaxy Watch 46 mm LTE Spotify on Galaxy Watch / Tizen version 2.4.12 Spotify app on Galaxy Watch is in "Standalone" mode Spotify on Android on the phone When I c...
2020-09-19 10:23:16 AM
2021-08-02 9:01:22 PM
PeteJeff2000
Newbie
2496 Views
4 replies
2 likes
Samsung

2496 Views
4 replies
2 likes

Superuser Contribution Spotify can't play this right now. - All songs.

PlanPremiumCountryUKDeviceDesktop PCOperating SystemWindows 10 Pro N (10.0.18362) My Question or IssueHi. This doesn't always happen, and i am unable to pinpoint the variables that lead to it happening. Yesterday i was listening to music just fine, i...

FoxtrotKA60
Casual Listener
Plan Premium Country UK Device Desktop PC Operating System Windows 10 Pro N (10.0.18362) My Question or Issue Hi. This doesn't always happen, and i am unable to pinpoint the variable...
2021-07-23 1:22:37 PM
2021-08-02 8:27:33 PM
MafeG
Spotify Legend
3334 Views
3 replies
1 likes
music

3334 Views
3 replies
1 likes

Superuser Contribution Spotify Connect broken on all devices

PlanPremiumCountryGermany DeviceiPad, Xiaomi Mi9, Nad C658, All Sonos Devices (Play 1, 3, 5...)Operating SystemiOS latest, Android latest, BluOS & Sonos As of today i cannot play any music from the Spotify App via Spotify Connect. The issue persists ...

cipher007
Casual Listener
Plan Premium Country Germany Device iPad, Xiaomi Mi9, Nad C658, All Sonos Devices (Play 1, 3, 5...) Operating System iOS latest, Android latest, BluOS & Sonos As of today ...
2020-07-29 3:14:22 PM
2021-08-02 4:15:04 PM
b3st0fth3w0rst
Regular
1576 Views
8 replies
1 likes
Connect

1576 Views
8 replies
1 likes

Superuser Contribution Can't play podcasts on my pioneer HM72 Stereo

PlanPremiumCountryGermany DeviceHuawei P30 pro Operating SystemAndroid Pie My Question or IssueI can't play podcasts on my pioneer HM72 Stereo. It tells me Can't play this right now. However it plays songs just fine

Xpl4iN
Newbie
Plan Premium Country Germany Device Huawei P30 pro Operating System Android Pie My Question or Issue I can't play podcasts on my pioneer HM72 Stereo. It tells me Can't play...
2021-08-01 1:07:49 PM
2021-08-02 1:15:42 PM
Alex
Spotify Legend
436 Views
1 replies
0 likes
Connect

436 Views
1 replies
0 likes

Bug report

Spotify app for firetv stick and webos shows my password instead of my name on the Home Screen.

User2022
Newbie
Spotify app for firetv stick and webos shows my password instead of my name on the Home Screen.
2021-07-31 10:38:18 PM
2021-08-01 12:05:02 AM
EthanS1
Community Legend
422 Views
1 replies
0 likes
App & Features

422 Views
1 replies
0 likes

Superuser Contribution [Web Player][Other] Chrome Web Player Stops Randomly

Hello, I wanted to address an issue I see NOBODY else having. I'm on an Acer Chromebook using the web player, I have been having this issue on both the google version and installed version for the past few weeks. Pretty much, I can play like a good 5...

BROLYTOOKYOBIH
Visitor
Hello, I wanted to address an issue I see NOBODY else having. I'm on an Acer Chromebook using the web player, I have been having this issue on both the google version and installed version for the pa...
2021-06-23 11:47:25 AM
2021-08-01 9:39:23 PM
Novy
Moderator
255 Views
1 replies
0 likes
Other
Web Player

255 Views
1 replies
0 likes

Superuser Contribution Started happening again: Web player stops after playing a song for 9 seconds

Please refer to https://community.spotify.com/t5/Ongoing-Issues/Web-player-stops-after-playing-a-song-for-9-seconds/idi-p/5179515. It was closed as fixed, and it actually did work fine for about 2 months, but recently started happening again. Plan: F...

csbubbles
Music Fan
Please refer to https://community.spotify.com/t5/Ongoing-Issues/Web-player-stops-after-playing-a-song-for-9-seconds/idi-p/5179515. It was closed as fixed, and it actually did work fine for about...
2021-07-09 3:31:22 AM
2021-08-01 7:29:27 PM
CarlosE
Moderator
991 Views
11 replies
0 likes
music

991 Views
11 replies
0 likes

Superuser Contribution TOO MANY ADS!!!

Before I would get ads and this guy with a slow, deep voice would say something like "Now you have 30 minutes of free play" or whatever. Now I listen to TWO songs and get bombarded by ads. I don’t mean I replay the songs either. I play right through ...

PichuGirl
Casual Listener
Before I would get ads and this guy with a slow, deep voice would say something like "Now you have 30 minutes of free play" or whatever. Now I listen to TWO songs and get bombarded by ads. I don’t me...
2020-08-29 4:25:58 AM
2021-07-31 10:44:19 PM
Eni
Moderator
10346 Views
12 replies
22 likes
music

10346 Views
12 replies
22 likes

ADD MAC MILLER'S MISSING MUSIC

PLEASE ADD MISSING TRACKS SUCH AS FUNERAL, WEDDING, AND GRAND FINALE. IT WOULD MEAN THE WORLD TO ME SINCE HE PASSED AWAY RECENTLY, AND I WOULD LIKE TO HONOUR HIM THROUGH HIS MUSIC <3. Please. I beg of Spotify to grant this. He is one of my favourite ...

darrenhhh
Casual Listener
PLEASE ADD MISSING TRACKS SUCH AS FUNERAL, WEDDING, AND GRAND FINALE. IT WOULD MEAN THE WORLD TO ME SINCE HE PASSED AWAY RECENTLY, AND I WOULD LIKE TO HONOUR HIM THROUGH HIS MUSIC &lt...
2018-09-09 6:03:59 AM
2021-07-31 10:12:23 PM
GreenDay4eva
Newbie
3526 Views
4 replies
6 likes
Other

3526 Views
4 replies
6 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Other (Podcasts, Partners, etc.)

Forum Posts