Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

41252 Views

7 replies

2 likes

  • 41252 Views
  • 7 replies
  • 2 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

jror2011

Visitor

34217 Views

183 replies

16 likes

Other
  • 34217 Views
  • 183 replies
  • 16 likes

No funciona spotify en Sony play station 4 la música se entrecorta constantemente menuda M.

Soy miembro premium y esto es una estafa nadie me da una solución al problema.No hay manera de que funcione spotify bien sin entrecortarse en la play 4, funciona perfectamente en mi iPhone pero cuando lo reproduzco en la play 4 una basura. Como reset...

Regular

Soy miembro premium y esto es una estafa nadie me da una solución al problema. No hay manera de que funcione spotify bien sin entrecortarse en la play 4, funciona perfectamente en mi iPhone pero cua...

Jordi

Community Legend

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

No funciona spotify en la play 4

Escucho spotify perfectamente en mi iPhone pero cuando le mando la señal s mi iPhone para que reproduzca mi música en la play 4 que esta enchufada a un equipo de música bueno la música empieza a entrecortarse y es un horror no hay manera de poder esc...

Regular

Escucho spotify perfectamente en mi iPhone pero cuando le mando la señal s mi iPhone para que reproduzca mi música en la play 4 que esta enchufada a un equipo de música bueno la música empieza a entr...

218 Views

0 replies

0 likes

  • 218 Views
  • 0 replies
  • 0 likes

Bad sound quality on some songs on PS3

Title says it all. Some songs have a 'tearing' in the sound. Not all mind you, Mark Ronson and Bruno Mars will play fine but Christine and the queens had a very bad sound quality. PS3 is connected to a 5.1 surrounr system with a digital cable. All ot...

Regular

Title says it all. Some songs have a 'tearing' in the sound. Not all mind you, Mark Ronson and Bruno Mars will play fine but Christine and the queens had a very bad sound quality. PS3 is connected to...

Nostra

Regular

1344 Views

3 replies

0 likes

Music
Other
  • 1344 Views
  • 3 replies
  • 0 likes

Cannot import from Itunes - no menus

I'm trying to re-import and resync my ITunes playlists into Spotify. In the File Menu I have nothing that says anything like "Import" or anything. And also where are my Spotify playlists located on my local computer?

Newbie

I'm trying to re-import and resync my ITunes playlists into Spotify.   In the File Menu I have nothing that says anything like "Import" or anything.    And also where are my Spo...

599 Views

0 replies

0 likes

Other
  • 599 Views
  • 0 replies
  • 0 likes

PS4 PlayStation Music App with Spotify - How to re-set the TV dimensions?

Hi, I had already registered my Spotify account with my Playstaion Network account on my PS3. I just got a new PS4 - I downloaded the Spotify App and opened it. The first thing it asked was for me to adjust the TV dimensions to maximise screen usage ...

Music Fan

Hi,   I had already registered my Spotify account with my Playstaion Network account on my PS3.   I just got a new PS4 - I downloaded the Spotify App and opened it.   The fi...

266 Views

0 replies

0 likes

Other
  • 266 Views
  • 0 replies
  • 0 likes

Songs from cds not able to play

I'm noticing that some of my songs that I have from cds on my SoundHound and Playlist are either being skipped or not playing all together: Some songs I am able to play, but songs like Defying Gravity from Wicked are often skipped. I unfortunately do...

Gig Goer

I'm noticing that some of my songs that I have from cds on my SoundHound and Playlist are either being skipped or not playing all together:         Some songs I a...

MattSuda

Spotify Star

270 Views

1 replies

0 likes

Music
Other
  • 270 Views
  • 1 replies
  • 0 likes

Spotify wont load on anything but phone!

Hi! I have been using Spotify on the laptop and phone, and now on PS4. All was working, and well. Now I can't gePlaystation, phone, laptop, wont work, t Spotify to load on the PS4 (I've deleted and reinstalled, checked for updates, and given it an ho...

Newbie

Hi!   I have been using Spotify on the laptop and phone, and now on PS4. All was working, and well. Now I can't gePlaystation, phone, laptop, wont work, t Spotify to load on the PS4 (I've dele...

MattSuda

Spotify Star

310 Views

1 replies

0 likes

Other
  • 310 Views
  • 1 replies
  • 0 likes

Solved!! Is there a way to sync local content to my account such as songs?

I have a local playlist but get on other computer other then my own I was wondering if there was a way to sync local content to my account so that way I can go on there computer with my spotify account and not worry about not having my local playlist...

Newbie

I have a local playlist but get on other computer other then my own I was wondering if there was a way to sync local content to my account so that way I can go on there computer with my spotify accou...

MattSuda

Spotify Star

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Strange Behavior of Shuffle Option

Im not really sure where this should go or if I should be writing to you all in a different way about this but I recently noticed that a playlist I made, consisting of over 500 songs and 34 hrs of music, seems to "cycle" back onto itself after a bit ...

Newbie

Im not really sure where this should go or if I should be writing to you all in a different way about this but I recently noticed that a playlist I made, consisting of over 500 songs and 34 hrs of mu...

MattSuda

Spotify Star

393 Views

1 replies

0 likes

Other
  • 393 Views
  • 1 replies
  • 0 likes

if I had already purchased the premium service appears why my features as a free subscription

I bought spotify Premium on 11 April and had no problem with service but three days ago I appeared as a free subscription. why is this happening? how I can fix it?

Visitor

I bought spotify Premium on 11 April and had no problem with service but three days ago I appeared as a free subscription. why is this happening? how I can fix it?

MattSuda

Spotify Star

378 Views

2 replies

0 likes

Other
  • 378 Views
  • 2 replies
  • 0 likes

Solved!! Ps4 streaming using iPhone data?

Hello, I've noticed that since I began using spotify on my ps4 the data on my iPhone was used up completely within the first week. My service provider doesn't show me what my data is used on exactly so I'm left in the dark.When I stream on ps4 I tend...

Casual Listener

Hello, I've noticed that since I began using spotify on my ps4 the data on my iPhone was used up completely within the first week. My service provider doesn't show me what my data is used on exactly ...

MattSuda

Spotify Star

1732 Views

2 replies

0 likes

Connect
Music
  • 1732 Views
  • 2 replies
  • 0 likes

Solved!! I can't change Preferences

In Windows 8.1 the sliders to change Preferences have stopped working. I am logged into my Premium account. Any ideas? Krish_B

Casual Listener

In Windows 8.1 the sliders to change Preferences have stopped working. I am logged into my Premium account. Any ideas?   Krish_B

Krish_B

Casual Listener

2443 Views

2 replies

0 likes

WP 8
  • 2443 Views
  • 2 replies
  • 0 likes

Roku App - Serious Issues - Mod please sticky?

Ok guys I appreciate Spotify for developing a Roku app but to leave it undeveloped for three years is embarrassing. It is now so slow and unpredictable I know many people who have given up using it on Roku. By contrast Netflix is brilliant even the B...

Casual Listener

Ok guys I appreciate Spotify for developing a Roku app but to leave it undeveloped for three years is embarrassing. It is now so slow and unpredictable I know many people who have given up using it o...

p4l1ndr0m3

Newbie

775 Views

1 replies

3 likes

Other
  • 775 Views
  • 1 replies
  • 3 likes

Solved!! Wrong Version of Queen's 'Killer Queen'

Hey all, Prior to this the song was the original version, but now when I try to play it (be it from my playlist or if I search for it) it plays a completely different version of the song. Queen – Killer Queen - 2011 Remaster This is the song in quest...

Newbie

Hey all,    Prior to this the song was the original version, but now when I try to play it (be it from my playlist or if I search for it) it plays a completely different version of the ...

oscarA1994

Casual Listener

2048 Views

4 replies

4 likes

Music
  • 2048 Views
  • 4 replies
  • 4 likes

Gramofon - volume slider in connect issue

The volume is going from Full to 0 in 1/3rd of the slider on my iPad 4. Newest iOS and app version. On my screen that's about 1/2 an inch and very jumpy.Ipad speaker and Bluetooth do make use of the entire slider.I'd really like a much longer slider ...

Casual Listener

The volume is going from Full to 0 in 1/3rd of the slider on my iPad 4. Newest iOS and app version. On my screen that's about 1/2 an inch and very jumpy. Ipad speaker and Bluetooth do make use of th...

DutchDude

Casual Listener

1783 Views

1 replies

2 likes

Other
  • 1783 Views
  • 1 replies
  • 2 likes

Spotify Browse Missing Playlists

Hey guys I hope you can help me, because lately i've been noticeing that in Spotifys Browse Option, Playlists have gone missing or simply are not categorized in any of the Tabs anymore. For Example I often use the Pop Tab to find and listen to some P...

Newbie

Hey guys I hope you can help me, because lately i've been noticeing that in Spotifys Browse Option, Playlists have gone missing or simply are not categorized in any of the Tabs anymore.   For ...

821 Views

0 replies

0 likes

Other
  • 821 Views
  • 0 replies
  • 0 likes

My all songs deleted from spotify

My all songs deleted yesterday.I dont know how it was..How we do it,help me pls

Newbie

My all songs deleted yesterday.I dont know how it was..How we do it,help me pls

joaocstr

Newbie

514 Views

2 replies

0 likes

Music
Other
  • 514 Views
  • 2 replies
  • 0 likes

Phone to PS3

I can't get the Spotify app on my phone to connect to the app on my ps3. Everytime i click the megaphone button and press ps3, the ps3 app resets and nothing happens.

Newbie

I can't get the Spotify app on my phone to connect to the app on my ps3. Everytime i click the megaphone button and press ps3, the ps3 app resets and nothing happens.

Burntsoul

Casual Listener

2792 Views

1 replies

0 likes

Connect
  • 2792 Views
  • 1 replies
  • 0 likes