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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Dubbs83
  • Visitor
  • 1222 Views
  • 10 replies
  • 3 likes
  • Other
  • 1222 Views
  • 10 replies
  • 3 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17469 Views
  • 8 replies
  • 1 likes
  • Other
  • 17469 Views
  • 8 replies
  • 1 likes

Update Album Cover

Hello community, I am a graphic designer with a passion for music and I recently started the undertaking of helping new artists with their branding at no charge to them. The biggest hurdle I have come up against are updating album covers on previousl...

  • Newbie
  • Hello community, I am a graphic designer with a passion for music and I recently started the undertaking of helping new artists with their branding at no charge to them. The biggest hurdle I have com...
  • Amayy
  • Spotify Star
  • 1016 Views
  • 1 replies
  • 1 likes
  • Other
  • 1016 Views
  • 1 replies
  • 1 likes

Superuser Contribution Web Player blank screen after login

I can login to spotify just fine, but after I do that, I just get this blank screen. I have tried restarting my computer, clearing my browser histories/cookies, refreshing the page, and waiting a few hours. I have also tried it on Microsoft Edge, and...

spotify problem.png
  • Newbie
  • I can login to spotify just fine,  but after I do that, I just get this blank screen. I have tried restarting my computer, clearing my browser histories/cookies, refreshing the page, and waiting...
  • Alex
  • Spotify Legend
  • 2521 Views
  • 5 replies
  • 0 likes
  • WD
  • 2521 Views
  • 5 replies
  • 0 likes

Superuser Contribution Autoplay and generated playlist

I usually search for a song, and then double tap the Next Song button twice in order to populate a playlist based on my chosen song through my iPhone. For some reason it will no longer generate a playlist, nor autoplay after any album. I have: uninst...

  • Regular
  • I usually search for a song, and then double tap the Next Song button twice in order to populate a playlist based on my chosen song through my iPhone. For some reason it will no longer generate a pla...
  • Hjop
  • Regular
  • 826 Views
  • 8 replies
  • 1 likes
  • Other
  • 826 Views
  • 8 replies
  • 1 likes

[Podcasts] Late alerts

Is anyone also getting alerts of new episodes late? Like, I saw on the bell icon my fav show released a new episode 3 hours ago and I didn't get my alert until now, with all my setting apparently being ok, according to the Spotify Support Is anyone a...

  • Newbie
  • Is anyone also getting alerts of new episodes late? Like, I saw on the bell icon my fav show released a new episode 3 hours ago and I didn't get my alert until now, with all my setting apparently bei...
  • 196 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 196 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution "Episode Performance" graphs not working most of the time

Are the "Episode Performance" graphs expected to work any appreciable percent of the time? Among my posted podcast episodes, 95 – 99% of reported starts have had no effect on the graphs. How is it able to distinguish between a start and a stream if i...

  • Casual Listener
  • Are the "Episode Performance" graphs expected to work any appreciable percent of the time? Among my posted podcast episodes, 95 – 99% of reported starts have had no effect on the graphs. How is it ab...
  • mblanc
  • Casual Listener
  • 531 Views
  • 2 replies
  • 0 likes
  • Other
  • 531 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Android][Other] Add a function to report lyrics that are wrong in some way.

I've noticed that some songs have the lyrics of another song attached to it, but there's no efficient way to report such an error. For example a song called "R.I.P.Tide" by R.I.P.TIDE has the attached lyrics of the song "Riptide" by Vance Joy. These ...

  • Visitor
  • I've noticed that some songs have the lyrics of another song attached to it, but there's no efficient way to report such an error.  For example a song called "R.I.P.Tide" by R.I.P.TIDE has the ...
  • CarlosE
  • Moderator
  • 191 Views
  • 1 replies
  • 0 likes
  • Android
    Other
  • 191 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay not working

Premium _ uk iPhone 12 My Question or IssueAutoplay not working on the app. Have tried using resolutions given historically to no avail

  • Regular
  • Premium _ uk  iPhone 12    My Question or Issue Autoplay not working on the app. Have tried using resolutions given historically to no avail 
  • Eni
  • Moderator
  • 805 Views
  • 11 replies
  • 0 likes
  • Other
  • 805 Views
  • 11 replies
  • 0 likes

Superuser Contribution Spotify not showing chromecast app

I saw the issue on the community page but I couldn’t comment there but the solution is with the Spotify app itself .So I first had to go to Devices in the settings then enable the show local devices option. On the same settings tab you’ll see where i...

  • Newbie
  • I saw the issue on the community page but I couldn’t comment there but the solution is with the Spotify app itself . So I first had to go to Devices in the settings then enable the show local device...
  • CarlosE
  • Moderator
  • 331 Views
  • 1 replies
  • 0 likes
  • Connect
  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Group Session ends when joining/leaving a Group FaceTime

PlanPremium CountryUnited States DeviceiPhone 8 Plus Operating SystemiOS 15.1 My Question or IssueI am having issues with my group listen session ended when I interact with a Group FaceTime call. If I am the creator of a group session and then I join...

  • Newbie
  • Plan Premium   Country United States   Device iPhone 8 Plus   Operating System iOS 15.1   My Question or Issue I am having issues with my group listen session ended w...
  • CarlosE
  • Moderator
  • 984 Views
  • 1 replies
  • 0 likes
  • Other
  • 984 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify App freezes upon opening it, I haven't been able to use the app for a couple of days

PlanPremiumCountryCanadaDeviceOneplus 8tOperating SystemAndroid version 11 with OxygenOS 11 My Question or Issue Basically, the Spotify app has been freezing these past couple of days upon opening it. Sometimes I am able to scroll down a bit, but whe...

  • Casual Listener
  • Plan Premium Country Canada Device Oneplus 8t Operating System Android version 11 with OxygenOS 11   My Question or Issue      Basically, the Spotify app has been freezi...
  • Mihail
  • Spotify Legend
  • 522 Views
  • 3 replies
  • 0 likes
  • Other
  • 522 Views
  • 3 replies
  • 0 likes

Superuser Contribution Friend Activity not working even after enabling activity sharing on both sides

I know that I'm one of several people encountering these issues, but my problem wasn't resolved by any of the solutions in other threads. With the update and the new setting, all of a sudden my friends disappeared from the activity bar because of the...

  • Newbie
  • I know that I'm one of several people encountering these issues, but my problem wasn't resolved by any of the solutions in other threads. With the update and the new setting, all of a sudden my frien...
  • Elena
  • Moderator
  • 403 Views
  • 1 replies
  • 3 likes
  • Other
  • 403 Views
  • 1 replies
  • 3 likes

Superuser Contribution Turn off AUTOPLAY-by-default on Xbox app

If Autoplay is turned off in the Mobile (and also Desktop) app, but then you use the Devices menu to hand off to the Xbox app, Autoplay is added by default and the Queue changes to a random playlist of autoplay songs.

  • Gig Goer
  • If Autoplay is turned off in the Mobile (and also Desktop) app, but then you use the Devices menu to hand off to the Xbox app, Autoplay is added by default and the Queue changes to a random playlist ...
  • MafeG
  • Spotify Legend
  • 1041 Views
  • 2 replies
  • 1 likes
  • Other
  • 1041 Views
  • 2 replies
  • 1 likes

Solved!! Can I put a link to my profile on my Twitch channel?

My Question or IssueI'm new to the community and have no idea if I'm asking this in the right place, so I apologize if this is in the wrong board. I sometimes listen to music with Spotify on headphones while I play games; the problem is I'm getting i...

  • Newbie
  • My Question or Issue I'm new to the community and have no idea if I'm asking this in the right place, so I apologize if this is in the wrong board.   I sometimes listen to music with Spotify ...
  • collinsdora
  • Casual Listener
  • 3731 Views
  • 2 replies
  • 0 likes
  • Other
  • 3731 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Duo won't let my partner play something different than what i am playing

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • MafeG
  • Spotify Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • music
  • 315 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Wrapped 2021 Blends - Not Updating Daily

PlanPremiumCountryUSDeviceiPhone SE (2020)Operating SystemiOS 15.1 My Question or IssueI've made Wrapped 2021 Blends with 2 friends, and so far neither of them have updated, even with the autogenerated description saying that they're supposed to dail...

  • Casual Listener
  • Plan Premium Country US Device iPhone SE (2020) Operating System iOS 15.1   My Question or Issue I've made Wrapped 2021 Blends with 2 friends, and so far neither of them have updated, ...
  • Eni
  • Moderator
  • 5641 Views
  • 3 replies
  • 0 likes
  • Other
  • 5641 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Desktop] fullscreen

Free users should have been given the fullscreen feature on Spotify desktop for free. It's such a waste fullscreen is only preserved for premium users. Fullscreen is a very, very useful feature for me, especially when I need to focus. It's such a sha...

  • Regular
  • Free users should have been given the fullscreen feature on Spotify desktop for free. It's such a waste fullscreen is only preserved for premium users. Fullscreen is a very, very useful feature for m...
  • Elena
  • Moderator
  • 600 Views
  • 8 replies
  • 0 likes
  • Desktop
  • 600 Views
  • 8 replies
  • 0 likes

Superuser Contribution [Mobile][Other] Translation issue in Vietnamese

This is exclusively about the Spotify mobile app in Vietnamese.It's an absolute nightmare. Whoever was in charge of translating the newest update of the app should not be handling translation.For example:_The translator uses "cậu" instead of "bạn". W...

  • Newbie
  • This is exclusively about the Spotify mobile app in Vietnamese. It's an absolute nightmare. Whoever was in charge of translating the newest update of the app should not be handling translation. For...
  • Ver
  • Spotify Legend
  • 310 Views
  • 2 replies
  • 0 likes
  • Mobile
    Other
  • 310 Views
  • 2 replies
  • 0 likes

[Android]

Congrats Spotify you just added yourself to the list of bloated greedy companies (Like YouTube) that are trying desperately manipulate their own market by rappidly changing necessary features of their product such as the THUMBS DOWN BUTTON to better ...

  • Gig Goer
  • Congrats Spotify you just added yourself to the list of bloated greedy companies (Like YouTube) that are trying desperately manipulate their own market by rappidly changing necessary features of thei...
  • 175 Views
  • 0 replies
  • 0 likes
  • Android
  • 175 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Desktop][Other] Ability for users to toggle on & off the "announcement" banner

Feature : Allow users to toggle the "announcements" banner from displaying on desktop and mobileAs a Fully Paid Spotify UserI want the ability to turn off the announcement bannerSo that I don't see advertisements for music I am interested in or not i...

  • Visitor
  • Feature : Allow users to toggle the "announcements" banner from displaying on desktop and mobile As a Fully Paid Spotify User I want the ability to turn off the announcement banner So that I don't...
  • MafeG
  • Spotify Legend
  • 276 Views
  • 1 replies
  • 0 likes
  • Desktop
    Other
  • 276 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Performance Issues Iphone 6s

PlanPremiumDeviceiPhone 6sOperating SystemiOS 12.3.1 My Question or IssueI'm having performance issues with the latest versions of the Spotify app in my Iphone 6s. Scrolling down fast or slow in a list is very laggy I'm aware that navigating through ...

  • Newbie
  • Plan Premium Device iPhone 6s Operating System iOS 12.3.1   My Question or Issue I'm having performance issues with the latest versions of the Spotify app in my Iphone 6s. Scrolling down...
  • Alex
  • Spotify Legend
  • 460 Views
  • 1 replies
  • 0 likes
  • Other
  • 460 Views
  • 1 replies
  • 0 likes