Changed providers; Won't let me update to new RSS feed

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Changed providers; Won't let me update to new RSS feed

WarriorLife
Visitor

This morning I updated the Apple Podcasts rss feed for our podcast from a Libsyn RSS feed to a bCast RSS feed. That went just fine.

 

Then I came over to Spotify to do the same. Unfortunately, when I click on my catalog, then my podast, then tell it I want to update the details of the RSS feed and provider, I enter the new RSS feed...

 

...and I get a message that says, "The link to the RSS feed is for a different podcast."

I don't want to lose the Spotify subscribers our podcast already has; does anyone know what I have to do in order to properly update to the new RSS feed?

 

1 Reply

Alex
Moderator
Moderator

Hi there @WarriorLife,

 

Welcome to the Community!

 

Apologies for the late reply, we've just come across this thread.

 

We recommend you reach out directly to our Podcaster Support team here. They'll be more than happy to assist with whatever possible.

 

Hope you find this useful. Don't hesitate to reach out again if you have more questions.

 

Have a great day!

AlexModerator
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