Have been happily using Spotify (on Premium account) on Onkyo TX-NR709 for a few years now. Then I recently decided to share a new playlist on Facebook. Was asked by Spotify to connect to my Facebook acccount which I did. The shared playlist came through on my FB.
Horror then hit. I then noticed about a day later that the Spotify playlists on my Onkyo AVR was not updated. I decided to log out and log back in to Spotify on Onkyo and had problems - Login error. Tried chaning passwords on Spotify and re-tried a few times. No luck. Used the ONKYO reset (pressing the VCR/DVR and ON/Standby buttons together) to clear and tried to re-login to Spotify. No luck.
While doing above, all the while, I could continue to use Spotify on my notebook and mobile. I even tried disconnecting my Spotify acccount with Facebook. No luck still.
Any help will be greatly grealty appreciated. Will miss playing Spotify through my home audio system. One of the reasons why I signed up for Premium. HELP!!!!
I'm having similar problems with my 709 with slight variations. I never connected or accessed Facebook though Spotify. I can log in through the receiver but Search doesn't return any results and all folders/playlists are "empty". I deleted a few playlists using my phone but the changes are not reflected on the receiver. I even opened another Spotify premium account, same thing.
I've emailed Spotify support with details and, although they've responded, I'm getting troubleshooting 101 responses that aren't considering our set up ("upgrade OS, upgrade APP, upgrade firmware, etc. etc).
I have a hunch our receivers have reached their "sell by" date as far as Spotify is concerned.
Looks like you are right. It just corrected itself. I was travelling couple of days and just got home. I tried logging in to the same Spotify account which I had problem with earlier (I didn't get a chance to create a new one) and to my surprise the log in was successful and my latest playlists all came in. Something was flaky earlier on. We will never know whose problem it was - Spotify or ONKYO. Lesson learnt for this type of problem - to leave it for awhile and try again much later.
Thanks for working with me on this Ross3Wilson. BTW ONKYO support never responded at all.
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