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HI there,
A few days ago, out of the blue, I had some playback issues on a regularly listened to podcast - I was unable to play it on my phone (Pixel 6). The issue persisted, so I tried the common solutions - uninstalling/reinstalling, restarting. This did not fix the issue.
I tried accessing via web player on my laptop (chromebook), by desktop app (windows 10) and installing the app on the chromebook, but in each case, I was still unable to get the podcast to play.
This issue is only with one podcast, but all episodes of that podcast are now unplayable (including ones I've previously listened to without issue). The web version will attempt to play for a while (with the progress bar remaining at 0:00) before telling me there is an issue playing and skipping to the next episode in my episodes.
This problem is incredibly frustrating, having seemingly come out of the blue! Any thoughts would be greatly appreciated.
Hey @ElectedTulip,
Thank you for reaching out to the Community and welcome.
This type of issue with podcast playback is commonly related to the permissions and restrictions of the network signal. So in this case, we'd first recommend trying with a different Wi-Fi network to see if it makes any difference. If you don't have another one available, you can use a mobile data hotspot to test it on.
Also, we understand you’ve already tried some troubleshooting steps including reinstalling, but to be sure that we're on the same page - did you use the steps for a clean reinstall mentioned in this article on your devices?
Lastly, and if the issue persists, include in your next response the link/URI of the affected podcast, along with the Spotify version you're currently running to continue investigating the case.
We'll be on the lookout.
Ниту една од долунаведените информации не е потребна. Сепак, колку повеќе давате, толку полесно ќе ни биде да се обидеме да помогнеме.
Планирајте
Duo
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Android
Мое прашање или проблем
Where can I find podcast Learn Greek, who disappeared a few days ago?
I'm trying to listen to "The Crochet Baes" podcast but none of the episodes are playing https://open.spotify.com/show/79c5l18L7ucO5jUBdnJhpp?si=4b450f034c604215 I've tried web based & Android app which are on two different internet providers. I can play music & other podcasts but this one won't play. None of the episodes on this podcast will play. I cannot find any contact for support.
Hey @akdd3173,
Thanks for joining the thread and for sending us a link to the podcast.
Does this behavior persist only with this particular podcast and can you let us know if you see any error messages?
If the episodes are greyed out for example, this may indicate that the podcast is currently unavailable and if you're using a VPN, check if disabling it will make a difference. We strongly advise against using VPNs as they can cause different issues and confusion with Spotify.
We're here if you need assistance with anything else in the meantime.
I'm currently undergoing a similar issue where my two most listened to podcasts ("Rslash" and "Am I the **bleep**") haven't been playing for days, going on weeks now. Any advice?
I am currently having this issue with Getting Better with JVN. I followed the recommended actions twice and that didn’t fix the issue. When people pay for a service, this shouldn’t happen. Maybe it really is time to cancel and head to Apple Music.
This is happening to me with The Office Ladies. But it does play if I get off my wifi? It has been happening for about a week.
Hi folks,
Thanks for reaching out!
Can you confirm if this happens across all the devices you use or is it just on a specific one? What about the Web Player? @rachelberry mentioned this only happening when connected to WiFi, so it's worth checking your router's settings to make sure the app's not blocked by your network firewall. It's also a good idea to check with a different WiFi or mobile data/hotspot to see if it might be a general connectivity issue or if it's only connected to your private network.
Keep us posted.
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