Podcasts switches episodes after ad

[Ninnifee]

Plan

Premium

Country

Germany

Device

Huawei P60

Operating System

Android

My Question or Issue

For about 2 weeks my podcast switches like crazy.

I listened to all episodes in order, so far so good. Then it started.

I started again, listened to a few episodes, then a new one came out. I listened to the new one and wanted to continue with the old ones afterwards.

First issue: with a very high chance the episode switches to another after an ad. 10 minutes in for example, ad, afterwards the next episode starts.

Second issue: i had it once or twice now that it jumps to a seemingly random episode when finished. I listened to episode 5 and after that it switched to 10.

I tried to mark them all as listened/not listened etc but nothing worked so far.

I hope this can be fixed soon, this is not fun at all.

[Jeremy · Accepted solution]

Hi there @Ninnifee,

Thank you for taking the time to post here in the Community. This seems odd.

Can you start with making sure there's no corrupt cache files by reinstalling the app following the steps here?

Let us know how it goes so that we can continue to help you out if you need us to.

Have a great start of your weekend 🙂

[Ninnifee]

Hey Jeremy, thanks for reaching out.

In the past few days there were no problems, but i will try the clean

reinstall nontheless. Couldn't hurt.

I will monitor it for a week or so and if the problem persists i'll 

reply here.

Have a great weekend, too!

[Jeremy]

Hey again @Ninnifee,

Great to hear that it's working as it should for you at the moment.

Yes, take you're time as we're always one post away.

Thank you 🙂

[Ninnifee]

Hey Jeremy.

I just wanted to give you a heads up that it seems that everything's fine again.

I listened to many podcasts the past few days and not one skip.

Thanks again for your help!