Report issues with adverts

[Vasil]

Hey folks!

Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?
We're creating this thread in case you're in need of reporting any of those 🙂

Just let us know the following details and we'll forward them to the right teams:

• Reason for complaint:
• Name of ad:
• Is it a visual or an audio ad:
• Rough time & date of when you heard the advert:
• Device the ad appeared on:
• Its OS version:
• Your exact Spotify app version:

Many thanks!

[Madethisyaccidentw]

Reason for complaint: target ads have continuously (year or longer) been spammed. Just target target target target random artist I don't like then target for another 10 or more times... And it starts all over again at target. I'll accept normal ads but not this inappropriate behavior. I only do this to ads I hate and ads I get spammed. There's no reason for this at all.

Name of ad: target (grocery store? Walmart wannabe)

Is it a visual or an audio ad: visual

Rough time & date of when you heard the advert: right now. Yesterday. The day before. Last year.  probably later if i can stand to use Spotify at all. This ad won't go away no matter how many times I tell Google or Spotify I want nothing to do with it. ive 'reported' target over a hundred times by now, im confident of that.

Device the ad appeared on:  laptop (issue isn't related to this new device, I had another one it did the same thing happening the same issue)

Its OS version: windows 11

Your exact Spotify app version: 1.256.502.0 from the Microsoft store

the ad situation has prevented me from both using spotify and paying for premium. this kind of abuse jsut pushes people away. i cant use spotify without queueing and going back to the home screen for my own safety. it used to be period products i never use, now its nonstop target. i cant stand this at ALL. its is, in fact, driving me nuts.

[Daryl4]

Complaint: I have downvoted the Levi Jeans commercial 100+ times. Its getting old and annoying and seems to be on repeat every time it goes to commercial. 

Ad :Levi Jeans ad (audio)

Time and date: Between 1pm-4:30pm it has played 16 times. Happens every day no matter what playlist I listen too.

Device: desktop app. Spotify for Windows (64 bit) 1.2.56.502.ga68d2d4f

Hey guess what! it just played again since I started typing! For the love of GOD make it stop!

Daryl

[Nickp2300]

I keep tagging all the ASMR ads, particularly the clorox sentiva ads as unpleasant, and yet they continue to play for me. Im autistic and ASRM**bleep** sends me into an immediate rage. I broke a headset 2 weeks ago, and am fighting the urge to break my current headset when these ada play. Ive complained through the spotify app, ive contacted clorox and complained to them. And these ads wont stop. If a CEO needs some less than reasonable reaction from me, let me know. Because this is tipping me into insanity. Could i pay for premium? Yes, but much like netflix the price keeps going up and the product isnt any better, as i just stated spotify cant help but serve up ads that leave a bad option about both their service and the products being advertised to me.

[Niyoshi]

     I know this may sound silly, but it is actually getting so annoying. I keep getting a McDonald's advertisement every single ad break and, to make it worse, it plays two or even three times in a row. I keep hitting the dislike button thinking it will stop giving me this ad, but it hasn't changed a thing. I know that it may sound like a non-problem, but it's making me very annoyed. I understand that the dislike buttion is in beta, so maybe this issue can help Spotify and their developments (Please).

[Urmomol]

Reason for complaint: Is the only ad that plays despite me down voting it idk how many time and it's only been 3 days.

Name of ad: Vrbo

Is it a visual or an audio ad: Audio

Rough time & date of when you heard the advert: 3:21 pm it's now 3:27 pm

Device the ad appeared on: my phone and computer

Its OS version: Motorola Edge (2021)

Your exact Spotify app version: 9.0.20.604

[addy4]

Hi Vasil!

My reason for complaint is just that i keep getting this one ad that’s like trying to do “asmr” i guess, and they like whisper in a really quiet voice. I absolutely hate this ad, it sounds like nails on a chalkboard to me, and it genuinly makes me wanna throw off my headphones as soon as i hear its beginning. The second problem is, no matter how much i hit the dislike button and say the content was unpleasant I still get it. It’s truly frustrating, and i get that spotify needs ads, but I really can’t stand to use spotify anymore if i get this ad every single time there’s an ad break. It’s like the more i report i don’t want it, the more I get it. There’s actually 2 versions of the ad, and i can semi stand the male version one, but the female version genuinely makes me wants to rip my ears off, i hate the sound of her snaking her lips together and whispering in a high pitched voice, also the way she whispers is so disgusting it makes me nauseous just thinking about it. If you couldn’t tell already, i really, really hate this ad. i’d truly appreciate it if you could help me with this.

The names of the 2 versions of the ads: Clorox Scentiva

Type: it is an audio ad

Time/date: multiple times a day for the past 2 weeks, no matter if i downvote it or not

Device: It appeared in my iphone

OS version: I’m on an iPhone 18.1.1

App version: 9.0.20

Thank you,

Have a great day !!

[remystified]

-constantly hearing this ad, multiple times in a row, every few songs

-vrbo ad, not sure what the name is as it doesn't say

-audio ad

-literally every day for the past week

-pc

-windows 11

Spotify for Windows (64 bit)
1.2.58.498.g6afe77b7

i have tried literally everything to stop hearing this ad, including turning off tailored ads and disliking it every single time it has come up, but nothing works

[jkrebaum]

Reason for Complaint: I keep getting this same ad playing three time in a row each commercial break. I am starting to think that this is the only ad Spotify has now. 

Name of Ad: Advertisement (it's for Southwest Airlines, though) 

Visual or Audio: Audio only 

Rough Time/Date of Hearing the Ad: It's been on since last year but hasn't been overtaking other ads until March 3rd, 2025. 

Device the Ad Appeared On: It's on both desktop AND mobile. 

OS Version: Desktop is Microsoft Windows 10. Mobile is Android Samsung Galaxy A12. 

My Exact Spotify App Version: I don't know. 

The sooner this Southwest ad quits playing every single time there's an ad spot, the better.  

[Forgotten-Raven]

Reason for complaint: I keep getting this ad for Clorox that I constantly down vote, yet I still get it constantly. It caused discomfort with the sounds of giggling and licking, then ends up being about "coming home to a needy corgi". This gives the vibe of zoophilia, and overall inappropriate content.

Name of ad: Clean feels good 

Is it a visual or an audio ad: Audio

Rough time & date of when you heard the advert: 8:55, March 5th 2025

Device the ad appeared on: Google Pixel

Its OS version: Pixel 7

Your exact Spotify app version: 9.0.22.543

[asdnkjankjgnaerg]

• Reason for complaint: Clorox Scentiva ad has been disliked over 50 times and continues to play CONSTANTLY. I rip out my headphones every time it comes on and if I hear it again I'm switching to Apple Music
• Name of ad: Clorox Scentiva ASMR ad (particularly the female version)
• Is it a visual or an audio ad: audio
• Rough time & date of when you heard the advert: 3/10/25 every 10 minutes between 7am and 1pm. Also every single other day since November
• Device the ad appeared on: Windows desktop
• Its OS version: windows browser (chrome)
• Your exact Spotify app version: windows browser (chrome)

[KeepItout]

• Reason for complaint: religion - why am I being advertised a religion ??
• Name of ad: the pursuit church in Snohomish 'One true God, the pursuit Snohomish'
• Is it a visual or an audio ad: audio
• Rough time & date of when you heard the advert: march 11th 2025 at 9.30am
• Device the ad appeared on: chrome
• Its OS version:
• Your exact Spotify app version:

[_soggy_]

Reason for complaint: mainly the only ad I get, never goes away when I downvote it (tried every reason in the downvote), louder than the music, and startles me (when I'm listening to a calm/quiet playlist, it bursts loudly in my ear)

Name of ad: Graduate from Airbnb

Is it a visual or audio ad: audio

Rough time & date of when you heard the advert: a few months ago, and it's been repeating and repeating ever since

Device the ad appeared on: all of the devices I use on my account (and evry other accounts too), Iphone, and Lenovo laptop

Its OS version: IOS 16.7.10 for the iPhone 8, and Windows 11 for the Lenovo ThinkPad

Exact spotify app version: 9.0.22.638

[cloroxbleachsucks]

• Reason for complaint: Awful ASMR ad for Clorox bleach. The most audibly unpleasant garbage I've ever heard in my life. I leave negative feedback on the ad every time and then rage quit Spotify when it forces itself on me. It comes on constantly and the only effect it has is making me want to drink a gallon of bleach. You can be sure I'll be purchasing a rival brand when I do, though.
• Name of ad: Idk? It's for Clorox Scentiva Scented Bleach. There are two, one with a guy, one with a girl.
• Is it a visual or an audio ad: Audio
• Rough time & date of when you heard the advert: All the god damn time.
• Device the ad appeared on: PC
• Its OS version: Windows 10 Version 22H2 (OS Build 19045.5487)
• Your exact Spotify app version: Spotify for Windows (64 bit) - 1.2.58.498.g6afe77b7

[sebpmtl]

• Reason for complaint: with tailored ads on, getting the same brand advertised (or almost), it's not the frequency that's the problem but it's weird that It's mostly Scotia Bank ads. 
• Name of ad: Scotia Bank credit cards
• Is it a visual or an audio ad: Visual
• Rough time & date of when you heard the advert: past week, any time
• Device the ad appeared on: Samsung A5
• Its OS version: Android 8.0.0.
• Your exact Spotify app version: 8.7.52.1010

[rxart69]

All audio ads way too loud in comparison to podcasts.

the day of 3.13.25

On PC Spotify for Windows (64 bit)
1.2.57.463.g4f748c64

[Aria8]

Reason for complaint: I keep getting the same ad over and over

Name of ad: Vrbo ad

Is it a visual or audio ad: Audio

Rough time & date of when you heard the advert: Every day every couple of songs or so

Device the ad appeared on: Chromebook

Your exact Spotify app version: 9.0.22.543

[Jswaz]

• Reason for complaint: i am constantly getting this ad despite disliking it every time it appears 
• Name of ad: trillion dollar shot podcast
• Is it a visual or an audio ad: audio
• Rough time & date of when you heard the advert: all the time
• Device the ad appeared on: iPhone 13
• Its OS version: 18.4
• Your exact Spotify app version: 9.0.26.607

[mbraggii]

I'm on a premium duo plan yet I have ads placed at the beginning my podcast issues. I'm not supposed to have ads. I'm getting tired of paying premium prices and still getting ads.  Thank you

[user123456789101112]

Just let us know the following details and we'll forward them to the right teams:

• Reason for complaint: sexually explicit content "**bleep** Toys!" in an audio ad. Never want this, especially not while driving children in my car. 
• Name of ad: AdamandEve.com
• Is it a visual or an audio ad: Audio
• Rough time & date of when you heard the advert: 8am 3/18/2025
• Device the ad appeared on: iphone
• Its OS version:18.3.2
• Your exact Spotify app version: unsure, automatic updates in place 

[th47]

i have too many adverts . i understand that adverts are needed however it advertises a few every 30 mins and i had 5 groups of adverts in 30 mins. THIS IS DISGUSTING !!!!