Report issues with adverts

[Vasil]

Hey folks!

Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?
We're creating this thread in case you're in need of reporting any of those 🙂

Just let us know the following details and we'll forward them to the right teams:

• Reason for complaint:
• Name of ad:
• Is it a visual or an audio ad:
• Rough time & date of when you heard the advert:
• Device the ad appeared on:
• Its OS version:
• Your exact Spotify app version:

Many thanks!

[Deb1989]

Podcast is called "Help I sexed my boss" 

[MGwilson]

Complaint: misinformation, political bias, racist language
Ad: ICE recruitment advert
Audio ad, around 6pm October 1

[_Witness_]

I’m in Pennsylvania. I don’t speak Spanish. I took one class in the second grade. I am beyond irritated with getting are in Spanish. They’re even more obnoxious than regular ads, especially when I can’t understand them.

[oksuregreat]

- When I click on an ad (e.g. for an artist), the next ad often interrupts and sends me to another screen. This is very annoying. Didn't you want me to look at this artist?

- I’ve reported or flagged some ads multiple times as “not interested,” but instead of disappearing, they keep coming back, sometimes even more often. This feels especially uncomfortable when sensitive ads play around friends or family. Everyone knows ads are now personalised, so people look at you like, what?

- Ad time is increasing everywhere. Unlike TV, where ads were expected during breaks, now there are multiple ads before, during, and after content. People are overwhelmed, and companies don’t seem to realise that constant pressure is creating real frustration instead of loyalty. Sure, you want people to get so annoyed that they subscribe... but what about the tipping point where people will never want to spend a dime on your service ever again out of spite? The pushing and pulling of consumers is at an all time high and we will push back. 

[oksuregreat]

Hehe, I would prefer not understanding ads actually. Then they can just become and stay background noise. But yeah it is strange advertising teams are being sloppy with their target audience criteria. 

[DestinyV]

Hey Vasil,

Reason for complaint: Receiving too many advertisements too frequently. 3 ads play back to back oftentimes the same ads every 10 mins instead of every 30 mins.

Name of Ad: N/A

Time and Date: every time I've used Spotify, approx every 10 mins if not every other song.

Device: Mobile Phone

OS: Samsung Galaxy A13

Spotify Version: Most recent update.

Have a good evening, 

Sincerely, Destiny.

[Terrisuewhat]

It is unethical, immoral, and you will lose millions of subscribers (me included). Stop advertising for gestapo recruitment.

[Lola_hepburn]

I got an ad that said to go to this website. And I don't know if it was promoting misinformation or just trying to collect donations. But when I visited the website, I wasn't informed about anything.. it has .org in it's address... But when I went into the site it doesn't recognize the page. It was this morning between 8-9am on 10/12/25 the website started with cs.org/(I dont remember this) I lost the address to report it to you guys since it was advertised as an Ad on Spotify. 

[AlterEgo123]

I can't create a new topic, so I Post here. I have a Premium Duo subscription but had repeatedly Ads yesterday while listening to music, not podcasts! I can't find Spotify support contact anywhere so PLEASE HELP ASAP and fix

[unicornio575]

-Spotify ad for non-premium members, infringement on rights, political neutrality, and basic civil decency, I will cancel my membership along with the thousand that already have due to this ad.

-Not sure of name, but it was a recruitment advert for ICE

- Audio Advert

-Yesterday 10/12  around noon

- Iphone pro 

-IOS 18.6.2

- version 9.0.86

[Emrilia]

I have 2 accounts, one for at home and one for the car, because when we go to work, I leave music on for the dog and if we use the same account it breaks the music at home on our dog. So rhe at home one is what I sleep with. I use dark mode so I can sleep. But the new video ads that just started this week on dark mode are so bright they wake me up. Please revert back to audio ads for dark mode. 

[listeningbingbong]

• Reason for complaint: Sexual and awkward ad
• Name of ad: Syphilis is on the rise
• Is it a visual or an audio ad: audio
• Rough time & date of when you heard the advert: 9:07 20/10/25
• Device the ad appeared on: Macbook
• Its OS version: Mac Os Tahoe 26.01
• Your exact Spotify app version: I dont know.

The ad was obviously for good intentions but the background audio of 2 people having **bleep** was not necessary and was incredibly awkward to listen to especially on speaker.

[bradstreetfarmer]

Msnbc, The Last Word with Lawrence Odonnell show, Oct 13, 2025. This ad for nicotine products is at 46:26 but is all through most MSNBC shows. In Maine USA it is illegal to advertise nicotine products on TV and radio. Wtaf spotify? 

[gdaley89]

• Reason for complaint: Add way too loud, there is 3-4 that play and this one is the only one that is loud
• Name of ad: The peoples postcode lottery. UK ad
• Is it a visual or an audio ad: Audio
• Rough time & date of when you heard the advert: 25/10/25 between 21:00-23:00
• Device the ad appeared on: PC
• Its OS version: Windows 11 25H2
• Your exact Spotify app version: Spotify for Windows (64 bit)
  1.2.74.477.g3be53afe

[ThomShu]

Country: USA 

Device the ad appeared on: Samsung Galaxy S21 Ultra 5G

Operating system: ONE UI 7.0

Exact Spotify app version: 9.0.90.1229 

Is it a visual or audio ad? AUDIO

Name of ad: GODADDDY AAROW 

Rough time/date you heard the advert: Every single ad break (literally) for the last 1-2 months at this point. 9/25 - nearly 11/25

Reason for complaint: If I have to hear that exact same Walton Goggins ad in another podcas, It will literally break me. A grown man, crying out pure exhaustion. 

[lilbearks]

1. Spanish language ads playing. My language is set to English. 

2. no name listed

3. audio ad

4. 1:00 pm 10/29/2025

5. Computer

6. Spotify for Windows (64 bit)

7. 1.2.75.510.g8f748905

[tonykaaye]

One way to **bleep** listeners off is to play the SAME adverts repeatedly.

Either get some other sponsors or require a company with a heavy schedule (like Dan Murphys) to have 3 or 4 versions to rotate.

Nothing pisses people off quicker than this nonsense.

[Madja12]

Reason for complaint: ad frequency (at least 6 times in last hour, and it is the most annoying ad - I don't usually bother to skip ads, but this has me yanking out my earbuds and hurriedly forwarding past it), Name of Ad: Paige DeSorbo/Giggly Squad (advertising underwear and light therapy device?, I will literally avoid any brand mentioned by them, these ads are so annoying), Audio Ad, last heard 11/2/25 ~755 PM, Android phone OS version 11, Spotify version 9.0.90.1229 Thank you!!!

[camillegose]

Nope, Spotify is going to repeat what Disney just went through? Have we learned nothing. I loved using spotify, but I will not hesitate to cancel it over this.

[p-squiggles]

• Reason for complaint: Too many ads for gambling. Sportsbet ad plays every ad-break, three to four times per hour, for the past two or more weeks
• Name of ad: Sportsbet (Australia)
• Is it a visual or an audio ad: audio ad
• Rough time & date of when you heard the advert: 6 November, 2025, 12:10pm
• Device the ad appeared on: Microsoft Edge web player
• Its OS version: Windows 11