Report issues with adverts

[Vasil]

Hey folks!

Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?
We're creating this thread in case you're in need of reporting any of those 🙂

Just let us know the following details and we'll forward them to the right teams:

• Reason for complaint:
• Name of ad:
• Is it a visual or an audio ad:
• Rough time & date of when you heard the advert:
• Device the ad appeared on:
• Its OS version:
• Your exact Spotify app version:

Many thanks!

[Gl00mPr0ph3t]

I am truly sorry for the inconvenience, but i want you to know that seeing this made my day 😂 

[EwanFreeman]

Anxious about a twirl? 

[Zendragon10]

• Reason for complaint: inappropriate content
• Name of ad: Just says Spotify but is for the podcast “Nobody’s Listening, Right?”
• Is it a visual or an audio ad: Audio
• Rough time & date of when you heard the advert: September 9th, 12AM
• Device the ad appeared on: IPhone 6s
• Its OS version: 15.8.4
• Your exact Spotify app version: 9.0.48.415

Thank you so much! 😊

[jror2011]

• Reason for complaint: Ad is annoying
• Name of ad: Liberty Mutual "emu music"
• Is it a visual or an audio ad: Audio
• Rough time & date of when you heard the advert: Last instance was 10:11 am 9/11/25 but it happens all day
• Device the ad appeared on: pc
• Its OS version: 26100.4946
• Your exact Spotify app version: 1.271.421.0
  
  That stupid "save yourself money today" dramatic tone singing they used is cute maybe once but hearing it every time I get an ad became nails on a chalkboard within a day of hearing it. 

[Boehmin]

• Reason for complaint: I have been getting a Plume smoking ad for weeks now, I am pregnant and find it appalling that nicotine advertising is still legal.
• Name of ad: Plume vape ad (Getman)
• Is it a visual or an audio ad: audio
• Rough time & date of when you heard the advert: last time 17.09.2025 around 09:03 AM and again at 09:08
• Device the ad appeared on: iphone 16
• Its OS version: 18.6.2
• Your exact Spotify app version: 9.0.62.672

[Lkend]

• Reason for complaint: This ad is completely inappropriate. I’m considering boycotting Spotify because of it. Who wants to have a woman’s bottom or chest waving at them while at work or school. This is awful.
• Name of ad: A new ad for Latto (don’t know the specific name)
• Is it a visual or an audio ad: visual
• Rough time & date of when you heard the advert: 1:30pm — 9/19/25
• Device the ad appeared on: iPhone
• Its OS version: iOS 18.6.2
• Your exact Spotify app version: 9.0.78.1110

[DariARS]

• Reason for complaint: Ad volume too loud
• Name of ad: “Adeslas”
• Is it a visual or an audio ad: Audio ad
• Rough time & date of when you heard the advert: One example: 12:30pm but actually it plays all day.
• Device the ad appeared on: PC
• Its OS version: Windows 11
• Your exact Spotify app version: Spotify for Windows (64 bits) 1.2.72.438.g8c88c31c

[Philymcrae212]

• Stop inappropriate adverts before the watershed my children are in the house scared out theyr wits. Horror ads wether adult accounts or not are meant to be banned from prewatershed hours blocking does nothing it's vile and sexually immoral adverts aren't welcome here either 

[Inurwalls1000]

• Reason for complaint: disturbing/making me genuinely uncomfortable enough to write this. If possible, I’d love to at least stop getting this ad. Not a big fan of getting this repeatedly and getting uncomfortable as a person with sexual aversion. Quite literally got this ad for the second time, as I’m writing this.
• Name of ad:Trojan G.O.A.T condoms
• Is it a visual or an audio ad: both. I’ve gotten  visual and audio ads
• Rough time & date of when you heard the advert: many times before this, but 11 PM, sun sep. 21
• Device the ad appeared on: Apple iPad 
• Its OS version: iPadOS 18.6.2 (22G100)
• Your exact Spotify app version: 9.0.80.1341

[31me632i7nrayfs5fn62]

Hello there!

Reason for complaint: I am a 17 year old Christian, and when I try to listen to my Christian music, I keep getting an ad for condoms. It even happened when I was in the truck driving my younger brother to school one morning. It annoys me greatly that I have listen to my religious music with the fear of blatantly inappropriate ads playing. I am now afraid to have any music at all playing when I have anyone else in the truck with me. 
Name of ad: Trojan G.O.A.T. Condoms

Audio ad 

Rough Time and Date: everyday this past week (9/14/25-9/21/25)

Devise: Apple iPhone 16

IOS 18

Spotify app version 9.0.80.1341

[Wartongue]

- Reason for complaint: annoying and repetitive ad. Even plays twice in a row sometimes. It plays a 5-ish second clip of the same songs in the same order, to the point that songs from the ad are stuck in my head rather than the songs I choose to listen to.

- Name of ad: Filtr US Fall Songs

- Audio or visual ad: audio

- Rough time and date: dozens of times every day for the past week, most recently twice in a row at 18:14 EST on Sept 21, 2025

- Device: Apple iPad 7th generation

- IOS: 17.6.1

- Spotify app version: 8.6.84.1353

[Philymcrae212]

Advertising vampire books to Christians is never a good idea either, especially after i hit block every time that vile bullying pocket FM vampire system story advert comes up.

seek holyness and your heart will be at ease, however seek darkness like that and it only brings up sickening emotions. 

God bless and again, these are being forced upon us while my young kids are about hearing the adverts talking about abusive and sexual stuff and all the bullying stories bring up flashbacks it's vile,

so please sort this junk out asap!!

be more professional and keep our kids minds happy and healthy!!!

were only here for fun, beautiful music and dancing not this vile stomach churning dark stuff!!!

To say videos are taking centre stage on a music app is not why we joined up either decades ago, myself before they (my kids) came into the world.  

Now Got them having nightmares 😔 when we were doing so well. 

We should be compensated for this severe abuse of advertising powers and the psychological harm now being done 

Kindest regards 

Pm212

[Celesta2025]

Reason for complaint: Ad volume too loud

Name of ad: all of them

Is it a visual or an audio ad: Audio ad

Rough time & date of when you heard the advert: 4:05 pm PST on 9/23/25

Device the ad appeared on: phone

Its OS version: android 16

Your exact Spotify app version: version 9.0.80.1343

I was playing music in my earphones when a couple of ads played one after another. Volumes louder than the music, and way over the threshold of painful loud. You need a threshold for how loud the ads can be, and why don't you just keep it at the level of the music?

[shmuelj22]

Not only does the ad itself not play at the same speed as the podcast (always plays at regular speed even if the podcast is 2x), the number per episode has gradually increased until, as of this morning, they started playing 2 at every "break" instead of 1. I'm about to go out of my mind, as the whole point of paying for Spotify is to not have ads. Some of the money should go to the host so this isn't necessary, and if there are ads they need to be limited so that I can functionally enjoy the podcast.

[shmuelj22]

Reason for complaint: frequency and quantity of ads has skyrocketed recently.

Audio specifically.

7:00AM EST

iPhone 15 Pro Max

18.6.2

9.0.82

[dk1301]

Hello Vasil!

Reason for complaint: Keeps coming back despite being the only ad I downvote back to back during the last week.

Name of ad: It's greek chlorine bleach product named Klinex

Visual or audio: Audio

Time & date: Back to Back the last week

Device: Phone

OS: Android 14

Spotify Version: 9.0.80.1343

Thank you for your time 
Dimitris

[31ekqf45v4hcbjtauu3j]

Allowing ads for ICE Recruitment and Promotion is extremely unethical, violates Spotify's own Platform Rules policy against inciting violent terrorism and extremism, and is offensive to world citizens. Furthermore, it promotes DANGEROUS AND ILLEGAL ACTIVITIES. ICE is a known domestic terrorism group proven to wrongfully harm civilians/citizens and engage in illegal activities that violate many human rights, federal laws, and constitutional laws. The fact is, the ICE ad is actively promoting other individuals to engage in the same illegal and violent activity. I am disgusted with Spotify doing business with moden day Nazi/Extremist/Terrorist groups that want to harm and take away the rights of millions of Spotify's own listeners. I will be promptly canceling my membership and sharing this information with everyone I know who uses Spotify free and premium memberships. 

Per Spotify, "Spotify strictly prohibits content that promotes terrorism or violent extremism and takes action on content that violates our Platform Rules or the law."

[Username0001111]

Reason for Complaint: Extremely Loud and sudden "music" from an Advertisement.
Name of Advertisement: "Lady Gaga"
Advertisement Type: Audio
Time and Date: Date:9/28/25 Time:9:25 ~-0:03 +0:00
Device: Xbox Series X
OS Version: N/A
Spotify Version: (Possibly not viewable within Spotify Application for Xbox Series X. [If it is viewable within the application it is not easily found, obviously listed or, obviously labeled as such.)
Xbox Application Version:2.45.0.70 (found through Xbox's "Manage Application" menu [Possibly irrelevant to actual version.])