Spotify not working with LG Soundbar

[Turritopsis91]

Plan

Premium

Country

Spain

Device

LG SK8 (Built in Chromecast)

Operating System

Android, Windows 10

My Question or Issue

I'm having trouble since a week, I literally can't cast Spotify to my soundbar from ANY device. I have tried with my laptop, Desktop PC and several smartphones. 
The soundbar works fine. I can cast my phone's audio with other apps. 

I can see the soundbar listed in my network devices. When I choose to cast spotify to the built in Chromecast, it keeps attempting to connect, but it never endes. The same happens using smartphones and PC. 

I have read many people complaining about the same issue. It's not fixed yet. 
 Already updated soundbar firmware, and cellphone spotify app (unistalled and clean installed).

[Turritopsis91]

Hey everyone,

Thanks for your patience while we looked into this issue.

We've taken this up with the team at LG as it's related to the particular devices and how they are set up to function. Because of this it's not something we can influence.

We recommend that you, if your setup allows it, change the digital sound out setting on your devices from Auto or Pass Through to another one. Improvements have also already been put into place and the firmware of some models has been updated to remedy this.

So make sure to update your firmware to the latest version available and if the issue persists - reach out to the Customer Support team of LG. You can contact them here.

Thanks!

[FunkyfreshSE]

Same problem on LG sk10y

[sociopatico]

Plan

Premium

Country

France

Device

LG SK8 (Built in Chromecast)

Operating System

Android 10 

My Question or Issue

I'm having trouble since 3 weeks, can't cast Spotify to my soundbar from my phone or from my pc (windows or Linux -ubuntu-).

I tried another apps (Alpha Player, KEXP and many others) and the soundbar works fine!

The problem is Spotify... make something please!!

[jrosado]

forget it, Spotify doesnt solved it for weeks, We are paying the same for half of what was sold to us.

Spotify, solve it, just do it thats what we are paying for-

[jrosado]

Same problem on LG SK10Y

Why does it take so long to fix? Why are we paying for half of what sold to us?

Fix it

[sonic4ever]

• Device is a Samsung S9 on Android 10
  
• Spotify version 8.5.84.875
• LG Soundbar SK10Y
• Main: 19081623 Micom:18112100 DSP:18071100 HDMI:18071000 Chromecast:1.21.75965
• The problem most people have here. Spotify continues to connect with the soundbar. Spotify flashes on the screen and then wifi returns. I have no problems with all other cast aps.
• Doesn't work from Windows either (Spotify version 1.1.45.621.gdddebadc)

[kulhani]

Mobile Device ios 14.1

Spotify Version : 8.5.84.680

SK9Y Firmware updated

Everything else cast good with Soundbar except Spotify,

I have no idea, what are the problems between LG and Spotify

Spotify had play on my TV at the beginning but app doesn’t show up on my LG TV(webos 2.0) for 2-3 years as well,

I haven't expectation for TV at least I hope Spotify will solve this problem.

[izewasxpmzxg8ye]

Same problem. Latest windows 10 version and latest iOS 14.2. LG SL7Y

[Brainseeker078]

To bad that we don't hear anything back from Spotify's side.

Because this problem is taking too long.

[Ausif]

It would be very great, if there would be some information from Spotify.

Ignoring the comments won't help. There is a lot of people waiting for any kind of statement..

[bobick83]

Yesterday I updated my android Spotify to 8.5.85.894, sadly it didn't resolve the problem. I have SK9Y with ver Main: 19081623 & Chromecast: 1.21.75965.

Spotify integration was the reason I bought this soundbar...

[Bart0n]

Just started a month trial with YouTube Music. Lets hope Spotify fixes this issue within this month.....

[Dazzasky]

Same for me. I have the SK9Y soundbar and won’t connect via Wi-Fi. 

[jrosado]

hello

just tryed now on my lg soundbar sk10y and its working, dont ask me how because i didnt make any upgrade and no spotify update  is available. its working with windows 10, my cell phone doesnt have google services.

Spotify people if its working please be careful with future upates.

lets see for how long it woks.

[8jtaxmuheexaldt]

yess this working now

[Thul]

we have sound now on my soundbar with spotify

[Brainseeker078]

yess here too, it works again🥳🥳. with an iPhone on a LG SK10Y Soundbar

[leifjp]

SK8 still don‘t work! 

[gigi260890]

8.5.85.894 with SK6F soundbar still not working

[ninjakettle]

Not working here still. On latest beta of app.

[gjvdree]

SK8
Chromecast 1.21.75965

Still not working.

YT Music works perfect though 🙂