[Web Player] Stops playing music after 10 seconds

[IanM_56]

I'm currently using the Web Player through Chrome on a Windows 10 computer and whenever I listen to a song the first 10 seconds are fine, but then it just stops playing. I have already tried clearing my cookies twice but to no avail.

[zozoria]

I have the exactly same problem with web player through Firefox v.53 on Debian Linux.

Every titel stops after 10 seconds 😞

Any solution so far?

[Tom]

Hi,

Sorry for the late reply.

I have just tried and it seems to be fine.

You said you have clerared your cookies, have you tried clearing your browser's cache?

Also, have you tried on another browser - does the issue still occur?

Let me know 🙂

-Thomas

[eGorey]

Same here with Firefox 52 on Kubuntu Linux. I have deleted the cache and restarted the browser. But the problem is still there.

[rsabedra]

Same thing is happening to me.

I'm using Ubuntu, tried in Firefox and Chrome, both don't work.

Even after cleaning cache and coockies.

[celest68]

I cleared my cahce and it still doesn' work.

[Tom]

Hey,

Many other users have had this issue too.

I have rasied an issue, I will let you know on the updates, or you can follow it here:

https://community.spotify.com/t5/Ongoing-Issues/Web-Player-Not-Working/idi-p/1651531#M40711

[Tom · Accepted solution]

Hey,

Spotify are aware of this issue and are working hard to fix it 🙂

Hope this helps.

[VinceBa]

Same issue here: Linux Opensuse 13.1 and webplayer on Firefox.

Emptied cache and cookies, restarted, nothing helped

[JoannaCzarny]

I also have this problem. Ubuntu, Firefox.

[user-removed]

The problem was fixed but reappeared again a few days (weeks?) ago.

Ubuntu 16.04 (32-bits) Firefox 54.0

[ExillustX]

i solved the issue by upgrading firefox to beta

[benstasham]

Having this issue in a chromebook - all of the threads with this same issue are closed without a solution - it just says spotify is aware of the problem and working to fix it. Definitely sucks.

Sincerely, a premium customer for now.

[Charrieharrie]

Same thing here on my Chromebook. Never had this issue before until a couple of weeks and now it happens all the time. This actually started happening a little while after I started Premium, so I'd like to be able to listen to music since I am paying for it. Is this actually going to be fixed or are Spotify's developers "just looking" at the issue? 

[davidpswanson]

I have the same issue on a brand new Acer 15 Chromebook.   Sad, it's what I bought this new computer for primarily.   It's certainly not my network, I have Mad internet speeds and good WiFi.

[belway71]

NEEDS TO UNCHECK! The problem has returned, spoty music (pausing and skipping) playing when using Chrome and Firefox.