Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Free/Premium
Country
USA
Device
Web app (Tried both Firefox and Chrome, latest version on Windows)
Operating System
Windows 10
My Question or Issue
Accessing open.spotify.com gives this error "upstream connect error or disconnect/reset before headers. reset reason: connection failure, transport failure reason: delayed connect error: 111"
Hey folks!
Sorry to see so many of you have been affected by this.
As @the_drizzle has noticed - it's most likely related to the browser's cached data. Could you try removing it to see if this makes a difference? Completely disabling it is also an option but that might not be necessary 🙂
Let us know how it goes!
We'll be keeping an eye on the thread.
Plan
Free/Premium
Country
USA
Device
HP Laptop
Operating System
Windows 11
My Question or Issue
I am trying to open spotify listen links from friends and i keep getting this error code
upstream connect error or disconnect/reset before headers. reset reason: connection failure, transport failure reason: delayed connect error: 111
this is still happening to me
upstream connect error or disconnect/reset before headers. reset reason: connection failure, transport failure reason: delayed connect error: 111
Also having this issue right now, just getting error message and it won't load.
I'm having the same issue with Firefox for Windows.
Same issue as well.
upstream connect error or disconnect/reset before headers. reset reason: connection failure, transport failure reason: delayed connect error: 111
Same, in Canada and on Chrome and Brave
upstream connect error or disconnect/reset before headers. reset reason: connection failure, transport failure reason: delayed connect error: 111
Same issue. I had a window for "Your top songs 2022" pop up. It had no option to close the window and locked up the browser. Now I get the connect error: 111.
also seeing this from Colombia, google chrome.
upstream connect error or disconnect/reset before headers. reset reason: connection failure, transport failure reason: delayed connect error: 111
Plan
Free/Premium
Country
USA
Device
Acer E15
Operating System
(Windows 10)
My Question or Issue
I've been trying to run the web app on my google chrome but each time it gives me the error as follows:
upstream connect error or disconnect/reset before headers. reset reason: connection failure, transport failure reason: delayed connect error: 111
same here
same, tried on ie and opera. windows and ios app work.
upstream connect error or disconnect/reset before headers. reset reason: connection failure, transport failure reason: delayed connect error: 111
Same thing started happening to me this afternoon– deleted cookies, switched browsers, still no dice. No difference between open.spotify.com and open.spotify.com/browse.
Edit: currently working for me?? fingers crossed it stays that way and that everybody else's starts working again soon also.
I'm also getting this same error now.
Plan
Free
Country
USA (East Coast)
Device
Asus Laptop
Operating System
Windows 11
Yeah, DownDetector has thousands of reports of this happening already as well.
This also just started happening to me. Spotify was working fine when I used it earlier today at like 2:30, but now whenever I go to the website the error pops up. I've tried restarting my computer, opening and closing the window, refreshing the feed, and switching wifi connections, but nothing has worked.
same bro, what in the world is goin on
this is happening to me too 😕 I'm on a chromebook
Same, i was doing my Homework when it just stoped playing. Ive tried the same thing and nothing has worked.
I'm having the same issue.
I am getting the same message on chrome when trying to go to web player at https://open.spotify.com/
The web player was working for me earlier today but is not this evening.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…