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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

mephistoph

Visitor

67907 Views

8 replies

4 likes

  • 67907 Views
  • 8 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Ohnositsrose

Visitor

39857 Views

224 replies

21 likes

Other
  • 39857 Views
  • 224 replies
  • 21 likes

Solved!! Several problems

Since a week I've been having loads of problems with both Spotify on desktop and mobile. On desktop I have the problems: Artists won't load, playlists dissappear and Spotify mentions the playlist doesn't exist, music automatically skips saying the so...

Newbie

Since a week I've been having loads of problems with both Spotify on desktop and mobile. On desktop I have the problems: Artists won't load, playlists dissappear and Spotify mentions the playlist doe...

Taylith

Community Legend

366 Views

1 replies

1 likes

  • 366 Views
  • 1 replies
  • 1 likes

Superuser Contribution My phone is playing music from my wife's phone

When my wife's iphone is playing music on Spotify app , it will play via Bluetooth on my Android phone. I do not have the app open and do not have my phone LINKED to hers. In addition, when she closes the app, it randomly starts the app and music aga...

Casual Listener

When my wife's iphone is playing music on Spotify app , it will play via Bluetooth on my Android phone. I do not have the app open and do not have my phone LINKED to hers. In addition, when she clos...

Elena

Moderator

4104 Views

1 replies

0 likes

  • 4104 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why not let users sync lyrics? i.e. "These lyrics aren't time-synced yet."

SUGGESTION TO SPOTIFY! Listening to "People Get Up And Drive Your Funky Soul" by "James Brown" and it says "These lyrics aren't time-synced yet." Why not let users/fans sync the lyrics and perhaps help out with other stuff? Like Wikipedia for example...

Visitor

SUGGESTION TO SPOTIFY! Listening to "People Get Up And Drive Your Funky Soul" by "James Brown" and it says "These lyrics aren't time-synced yet." Why not let users/fans sync the lyrics and perhaps he...

Yordan

Moderator

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect not available to play on NAD C338 amplifier

Previously both Spotify Connect and Google Cast was available to play music on my NAD C338 amplifier. Since a month or so the Spotify Connect option disappeared. Only the Google Cast options left. I preferred Spotify Connect because it's gapless whil...

Casual Listener

Previously both Spotify Connect and Google Cast was available to play music on my NAD C338 amplifier. Since a month or so the Spotify Connect option disappeared. Only the Google Cast options left. I ...

coshr

Newbie

3958 Views

6 replies

2 likes

  • 3958 Views
  • 6 replies
  • 2 likes

Superuser Contribution I can't access my data.

I requested my listening data and a few days later I was emailed a link that is good for 14 days. When I click on the link (today, on day 1), it says "The link you received was only available temporarily."

Visitor

I requested my listening data and a few days later I was emailed a link that is good for 14 days. When I click on the link (today, on day 1), it says "The link you received was only available tempora...

Maria

Moderator

1479 Views

3 replies

1 likes

  • 1479 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution I canceled premium 3x and have still been Charge for the last four months

I have deactivated my premium subscription three times now and I’ve still been charged every month for the last four months. I want a refund

Casual Listener

I have deactivated my premium subscription three times now and I’ve still been charged every month for the last four months. I want a refund

Amberlynn0346

Casual Listener

297 Views

2 replies

0 likes

  • 297 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify has stopped connecting to my Yamaha RX-A2A amp, from all devices.

Spotify still sees the device but when I try to connect I just get a flashing connection symbol. It worked perfectly previously, but stopped connecting overnight. Nothing else has changed. I've un/reinstalled the spotify app on several devices, reboo...

Regular

Spotify still sees the device but when I try to connect I just get a flashing connection symbol. It worked perfectly previously, but stopped connecting overnight. Nothing else has changed. I've u...

AlexFlorea

Visitor

2856 Views

7 replies

0 likes

  • 2856 Views
  • 7 replies
  • 0 likes

Superuser Contribution 曲名と違う曲が流れるのだが、どうすれば?

森大輔さんのmusic dinerというアルバムの中の数曲が曲名とは違う曲が流れるのはどうすればいいのか?

Visitor

森大輔さんのmusic dinerというアルバムの中の数曲が曲名とは違う曲が流れるのはどうすればいいのか?

Alex

Spotify Legend

850 Views

1 replies

0 likes

  • 850 Views
  • 1 replies
  • 0 likes

Superuser Contribution stop creating automatic playlists that have childrens music and explicit music

Our kids aged 4 and 6 share our spotify with us and love playing kids music. The automatic playlists that have started popping up on the homepage of my app have a mixture of childrens music and explicit music automatically added. The picture of the p...

Visitor

Our kids aged 4 and 6 share our spotify with us and love playing kids music. The automatic playlists that have started popping up on the homepage of my app have a mixture of childrens music and expli...

Kiril

Moderator

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

Solved!! Friends see playlist with oldest song first. How to see most recent first?

When my friends look at my playlist they see the first songs added first.How can I make it so that someone who follows my playlist sees the most recently added songs first? E.g. As a listener it's easy as I just flip the date column and there - most ...

Casual Listener

When my friends look at my playlist they see the first songs added first. How can I make it so that someone who follows my playlist sees the most recently added songs first? E.g. As a listener it'...

aanyaichinisan

Newbie

1203 Views

2 replies

0 likes

  • 1203 Views
  • 2 replies
  • 0 likes

Superuser Contribution Hello I'm trying to connect to roku tv it won't go past green Spotify

Hello I'm trying to get Spotify on TV it works great on living room TV it won't go past gray and green Spotify screen on roku TV

Visitor

Hello I'm trying to get Spotify on TV it works great on living room TV it won't go past gray and green Spotify screen on roku TV

Sleepy64

Newbie

451 Views

2 replies

0 likes

  • 451 Views
  • 2 replies
  • 0 likes

Superuser Contribution I cant download specific podcasts

Hello!I cant download specific episodes from this podcasts called SleepyCast, anytime I try downloading one it just goes into my episodes never downloading, however I don’t have this problem downloading any other podcasts just this one, i’ve tried re...

Newbie

Hello! I cant download specific episodes from this podcasts called SleepyCast, anytime I try downloading one it just goes into my episodes never downloading, however I don’t have this problem down...

Kiril

Moderator

533 Views

1 replies

0 likes

Other
  • 533 Views
  • 1 replies
  • 0 likes

Superuser Contribution the app doesn´t works with the onboard speakers, only headset output

i have installed the app in my DELL laptop. And this is the ONLY one that doesn´t work with the onboard speakers!!Just only works with headphones or an amplifier connected to the headset output

Visitor

i have installed the app in my DELL laptop. And this is the ONLY one that doesn´t work with the onboard speakers!! Just only works with headphones or an amplifier connected to the headset output

CarlosE

Spotify Legend

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

Canvas option at iPad not available

I use Spotify on my iPhone and on my iPad,On my iPhone canvas option is available and working. On my iPad I do even not have the option in my settings

Casual Listener

I use Spotify on my iPhone and on my iPad, On my iPhone canvas option is available and working. On my iPad I do even not have the option in my settings

1604 Views

0 replies

2 likes

  • 1604 Views
  • 0 replies
  • 2 likes

Superuser Contribution Nie widze, czego słuchają moi znajomi

Mam taki problem, że mam włączoną moją aktywność w spotifyi nie pokazuje mi nadal czego słuchają moi znajomi, instalowałem od nowa spotify, itp i nic

Visitor

Mam taki problem, że mam włączoną moją aktywność w spotify i nie pokazuje mi nadal czego słuchają moi znajomi, instalowałem od nowa spotify, itp i nic

Jeremy

Spotify Legend

2783 Views

1 replies

0 likes

  • 2783 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Alexa smart speaker doesn't play Spotify premium.

1) In the Alexa settings, Spotify is the default player and is linked. Alexa is logged on.2) The smart speaker (Ultimate Ears Megaboom) is listed as the current device in the Spotify settings; 3) the speaker was hard reset and everything reentered. T...

Regular

1) In the Alexa settings, Spotify is the default player and is linked. Alexa is logged on. 2) The smart speaker (Ultimate Ears Megaboom) is listed as the current device in the Spotify settings; 3)...

vandykej171

Casual Listener

20790 Views

34 replies

2 likes

  • 20790 Views
  • 34 replies
  • 2 likes