Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • 7sd-_491obm6p
  • Newbie
  • 10000 Views
  • 72 replies
  • 9 likes
  • Other
  • 10000 Views
  • 72 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19992 Views
  • 9 replies
  • 2 likes
  • Other
  • 19992 Views
  • 9 replies
  • 2 likes

[iOS][Playlists] Make it possible to come back to Trending Albums for You

I love the Trending Albums for You - but I try one choice, come back and the list is gone. What is the point of that? It’s like bait and switch. Bad design. Please fix it. I saw someone else complained but it was closed. C’mon - fix this obvious glit...

  • Casual Listener
  • I love the Trending Albums for You - but I try one choice, come back and the list is gone. What is the point of that? It’s like bait and switch. Bad design. Please fix it. I saw someone else complain...
  • 196 Views
  • 0 replies
  • 1 likes
  • iOS
    Playlists
  • 196 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Only play searched song

PlanPremiumCountryNetherlandsDeviceMacBook Air 2020Operating SystemmacOS Big Sur 11.2.3 My Question or Issue:When I search a song in a playlist the Mac app and play it, it only plays that song on repeat even when I press the x in the search bar. Woul...

  • Regular
  • Plan Premium Country Netherlands Device MacBook Air  2020 Operating System macOS Big Sur 11.2.3   My Question or Issue: When I search a song in a playlist the Mac app and play it,...
  • tisa
  • Casual Listener
  • 5787 Views
  • 18 replies
  • 1 likes
  • Other
  • 5787 Views
  • 18 replies
  • 1 likes

Uzi Yengen Kızar neden kaldırıldı

Şarkı bir anda kalktı ve sadece remix olan hallerine ulaşabiliyoruz, orijinal hali çok daha güzeldi

  • Visitor
  • Şarkı bir anda kalktı ve sadece remix olan hallerine ulaşabiliyoruz, orijinal hali çok daha güzeldi
  • 272 Views
  • 0 replies
  • 0 likes
  • 272 Views
  • 0 replies
  • 0 likes

Superuser Contribution I want to unblock a profile, But can't access their profile

I have a friend that I blocked awhile ago because we weren't on good terms. Now we are back on good terms but when I go to unblock her on Spotify, It won't let me access her profile.

  • Visitor
  • I have a friend that I blocked awhile ago because we weren't on good terms. Now we are back on good terms but when I go to unblock her on Spotify, It won't let me access her profile.
  • Vasil
  • Moderator
  • 706 Views
  • 1 replies
  • 0 likes
  • 706 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pausing

My Spotify will keep on pausing when it gets to around the 10 second mark and won’t play any further. Then from there it won’t play any other music. It’s been like this for a few months but when I listen to Spotify on my other devices it’s perfectly ...

  • Visitor
  • My Spotify will keep on pausing when it gets to around the 10 second mark and won’t play any further. Then from there it won’t play any other music. It’s been like this for a few months but when I li...
  • Jeremy
  • Spotify Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Superuser Contribution The song playing on Spotify differs from song displayed on Amazon Echo Show

Occasionally, the display on my Amazon Echo Show 5 and BOSE Home Speaker 500 do not display the song actually playing on Spotify. Additionally, if I ask 'Alexa, to name song playing' I receive a response naming the previous song or 'Daily Mix x from ...

  • Visitor
  • Occasionally, the display on my Amazon Echo Show 5 and BOSE Home Speaker 500 do not display the song actually playing on Spotify. Additionally, if I ask 'Alexa, to name song playing' I receive a res...
  • Yordan
  • Moderator
  • 156 Views
  • 1 replies
  • 1 likes
  • 156 Views
  • 1 replies
  • 1 likes

Ödeme için kredi kartı bilgilerimi değiştiremiyorum

Premıum 3 ay ücretsiz kullandıktan sonra kredi kartı bilgilerimi değiştirip kullanmaya devam etmek istiyorum fakat değiştiremiyorum

  • Casual Listener
  • Premıum 3 ay ücretsiz kullandıktan sonra kredi kartı bilgilerimi değiştirip kullanmaya devam etmek istiyorum fakat değiştiremiyorum
  • Taylith
  • Community Legend
  • 524 Views
  • 3 replies
  • 1 likes
  • 524 Views
  • 3 replies
  • 1 likes

Not able to connect to Yamaha RX-A830 AV receiver

I am trying to connect Spotify to my Yamaha RX-A830 AV receiver but it is not visible in the Spotify App anymore. Been using it for 5 years but suddenly it stopped working (few weeks ago). I have a Spotify Premium account, Spotify app on my Iphone 8 ...

  • Casual Listener
  • I am trying to connect Spotify to my Yamaha RX-A830 AV receiver but it is not visible in the Spotify App anymore. Been using it for 5 years but suddenly it stopped working (few weeks ago). I have a S...
  • Lapapapa
  • Casual Listener
  • 1559 Views
  • 3 replies
  • 7 likes
  • music
  • 1559 Views
  • 3 replies
  • 7 likes

“Liked Songs” playlist won’t use filters when controlling TV app.

If I filter my “Liked Songs” by say “Ambient” and press play on my phone, I’ll get all my ambient tunes(that have been correctly tagged but like a solid 75% isn’t labeled correctly or just doesn’t show up but that’s another issue) as soon as I cast t...

  • Gig Goer
  • If I filter my “Liked Songs” by say “Ambient” and press play on my phone, I’ll get all my ambient tunes(that have been correctly tagged but like a solid 75% isn’t labeled correctly or just doesn’t sh...
  • 297 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 297 Views
  • 0 replies
  • 0 likes

Superuser Contribution Pourquoi des titres likés deviennent grisés ?

Bonjour, pourquoi n'est-il plus possible d'écouter ce titre qui est devenu grisé : https://open.spotify.com/track/7CBXta3Je26MMHOFGERplS?si=d1c0da4c109f4874

  • Visitor
  • Bonjour, pourquoi n'est-il plus possible d'écouter ce titre qui est devenu grisé : https://open.spotify.com/track/7CBXta3Je26MMHOFGERplS?si=d1c0da4c109f4874
  • Kiril
  • Moderator
  • 436 Views
  • 1 replies
  • 0 likes
  • 436 Views
  • 1 replies
  • 0 likes

Superuser Contribution la reproducción esta como si fuese un disco rayado

hace semanas que sucede y aunque cambio de lista, reinicio el programa o el ordenador, igualmente vuelve a suceder...

  • Newbie
  • hace semanas que sucede y aunque cambio de lista, reinicio el programa o el ordenador, igualmente vuelve a suceder...
  • Kiril
  • Moderator
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume jump on Bowers & Wilkins Zeppelin?

When using this speaker, my Spotify volume has begun to leap to a high volume, then drop to normal, all in the space of a second. Has anyone else had this problem?

  • Visitor
  • When using this speaker, my Spotify volume has begun to leap to a high volume, then drop to normal, all in the space of a second. Has anyone else had this problem?
  • Alex
  • Spotify Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes