Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Web player prompts me to install Flash, already installed

Web player prompts me to install Flash, already installed

I'm using Safari OS El Capitan, and I have tried to uninstall and reinstall Flash countless times. As well as quit safari, restart my computer and change the settings in my preferences through Safari and Flash and so far nothing. I'm still being prompted to install Flash.


It works on Chrome but I don't want to use another browser just for Spotify. I've always had this problem in the past but eventually after clearing the cache and web data it would work by now.


Any help is appreciated!

2 Replies

Tente verificar, no canto direito da barra de endereços (geralmente), se a página está permitida a usar o plugin. Algumas vezes o navegador bloqueia mesmo.

Hi there,


Please check the plugins and make sure that spotify web player is not blocked.

Suggested posts