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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

64856 Views

7 replies

4 likes

  • 64856 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

p-squiggles

Visitor

39222 Views

219 replies

20 likes

Other
  • 39222 Views
  • 219 replies
  • 20 likes

Make it easier to organize your playlist's song order

I'm new to using Spotify, but I recently made a playlist and was a bit annoyed when I couldn't expand to see all/most of the songs in my playlist. Because I dragged songs from my iTunes as I saw them, the order in which I wanted the playlist to go wa...

Newbie

I'm new to using Spotify, but I recently made a playlist and was a bit annoyed when I couldn't expand to see all/most of the songs in my playlist. Because I dragged songs from my iTunes as I saw them...

Marco

Community Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

no offline mode on microsoft surface tablet

I need help, I bought a Microsoft Surfac Tablet and installed kind of a Spotify app... Now the problem is that only half of my playlists is listed as well s I cannot download the music for an offline mode. This SUUUUCKS!!!!!!! Can anybody help me or ...

Casual Listener

I need help, I bought a Microsoft Surfac Tablet and installed kind of a Spotify app... Now the problem is that only half of my playlists is listed as well s I cannot download the music for an offline...

Joe

Community Legend

862 Views

4 replies

0 likes

  • 862 Views
  • 4 replies
  • 0 likes

Can't sync Local Files to iPhone - keeps appearing and disappearing in Devices

Hi! I've been having this problem for a few weeks now, all of a sudden my Spotify (Macbook) has stopped connecting to my iPhone Spotify. The device appears in the Mac version but disappears a second after, and continues to do this, connected, disconn...

Regular

Hi!   I've been having this problem for a few weeks now, all of a sudden my Spotify (Macbook) has stopped connecting to my iPhone Spotify. The device appears in the Mac version but disappear...

Peter__

Community Legend

1820 Views

15 replies

0 likes

  • 1820 Views
  • 15 replies
  • 0 likes

[WP8] Playlists jumps to first song after unlocking phone if Spotify opened from pinned playlist

Running App Version 3.0.5246.30620 on a Verizon Nokia Lumia Icon (929), running Windows 8.0 OS Version 8.0.10521.155. How to repeat issue: 1) Pin playlist to Home screen. 2) Start playlist from pinned playlist tile. 3) Lock phone after playlist start...

Newbie

Running App Version 3.0.5246.30620 on a Verizon Nokia Lumia Icon (929), running Windows 8.0 OS Version 8.0.10521.155.   How to repeat issue: 1) Pin playlist to Home screen. 2) Start play...

291 Views

0 replies

0 likes

WP 8
  • 291 Views
  • 0 replies
  • 0 likes

Samsung Smart TV and Spotify Unlimited

I can hardly imagine nobody asked this before. But I could not find anything about in when I searched this community. So why not ask? Because I am a non daily Spotify user, I downgraded from Premium to Unlimited some weeks ago. I just discovered that...

Newbie

I can hardly imagine nobody asked this before. But I could not find anything about in when I searched this community. So why not ask?    Because I am a non daily Spotify user, I downgra...

Peter__

Community Legend

460 Views

1 replies

0 likes

Samsung
  • 460 Views
  • 1 replies
  • 0 likes

delete from nokia lumia, but keep windows pc playlist

Hi all, is there a way to delete the playlist on the windows phone (in my case, the Nokia Lumia) , while keeping the playlist on a Windows PC? Per my earlier posts, if I want to delete a playlist from my phone I have to remove the playlist from the P...

Roadie

Hi all, is there a way to delete the playlist on the windows phone (in my case, the Nokia Lumia) , while keeping the playlist on a Windows PC?  Per my earlier posts, if I want to delete a playli...

Peter__

Community Legend

542 Views

1 replies

0 likes

WP 8
  • 542 Views
  • 1 replies
  • 0 likes

i have tried for some weeks now. i cant get my password for other device.

Hi! I cant get my mail with password for another device. i have bougth me an expensive device with spotify in it. but i need this. But this sucks.I am logged in with facebook. But i need the password for another device.Username: 112106466Email addres...

Newbie

Hi!  I cant get my mail with password for another device.  i have bougth me an expensive device with spotify in it. but i need this. But this sucks. I am logged in with facebook. But...

264 Views

0 replies

0 likes

  • 264 Views
  • 0 replies
  • 0 likes

Solved!! 2 Questions -> Folder for playlists and Question to new albums

Hey guys,I've been a premium user since 1-2 years now and im quite happy with it. But right now im bordered by two things. First of all, i know that there an option to open folders in spotify, but if i move in my playlists in there, just the songs ar...

Regular

Hey guys, I've been a premium user since 1-2 years now and im quite happy with it. But right now im bordered by two things. First of all, i know that there an option to open folders in spotify, bu...

Joe

Community Legend

1020 Views

3 replies

0 likes

  • 1020 Views
  • 3 replies
  • 0 likes

Solved!! Missing letter ' ý ' on Samsung Smart Tv

Hi. I've just installed Spotify on Samsung Smart Tv, but I can't log in, because keyboard is missing letter ' ý ' that I have in my username.. Could someone help me to solve that problem? Please

Newbie

Hi. I've just installed Spotify on Samsung Smart Tv, but I can't log in, because keyboard is missing letter ' ý ' that I have in my username.. Could someone help me to solve that problem? Please 😞

Joe

Community Legend

714 Views

2 replies

0 likes

  • 714 Views
  • 2 replies
  • 0 likes

Dieser Code kann derzeit nicht eingelöst werden

Nach dem eingeben des frisch erworben codes. und der auswahl des premiun fensters taucht diese meldung auf "Dieser Code kann derzeit nicht eingelöst werden" 1 von 3 hat funktioniert

Casual Listener

Nach dem eingeben des frisch erworben codes. und der auswahl des premiun fensters taucht diese meldung auf "Dieser Code kann derzeit nicht eingelöst werden" 1 von 3 hat funktioniert

Peter__

Community Legend

732 Views

3 replies

0 likes

Other
  • 732 Views
  • 3 replies
  • 0 likes

Gift card e-mail not received

I ordered and succesfully paid a gift card for my friend but he hasn't received the e-mail. It's not in his junk mail either. Did I miss a checkbox somewhere or what? I filled the recipient's e-mail address correctly. Is there a possibility to e-mail...

Newbie

I ordered and succesfully paid a gift card for my friend but he hasn't received the e-mail. It's not in his junk mail either.   Did I miss a checkbox somewhere or what? I filled the recipien...

506 Views

0 replies

0 likes

Other
  • 506 Views
  • 0 replies
  • 0 likes

Solved!! Watch_dogs Competition

I recently won (luckily) a NVIDIA Tablet from the Spotify Watch_Dogs competition and then shortly after spotify notified me I had won I received a e-mail from Ubisoft automated reply letting me know had indeed won and would be contacted shortly askin...

Casual Listener

I recently won (luckily) a NVIDIA Tablet from the Spotify Watch_Dogs competition and then shortly after spotify notified me I had won I received a e-mail from Ubisoft automated reply letting me know ...

Averr

Casual Listener

463 Views

2 replies

0 likes

Other
  • 463 Views
  • 2 replies
  • 0 likes

Where are my playlists

We opened our Spotify account with an I Pad device. We got rid of it, and now I have downloaded Spotify on my Windows Vista notebook computer. We have NO PLAYISTS. Have we lost them? How can we retreive them?

Newbie

We opened our Spotify account with an I Pad device. We got rid of it, and now I have downloaded Spotify on my Windows Vista notebook computer.  We have NO PLAYISTS. Have we lost them? How can we...

Joe

Community Legend

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Windows Phone 8.1 - Have to click shuffle and repeat every time

Hey, It's only an annoyance really, but it seems like something that shouldn't happen - whenever I restart my phone (which I have to do every day, as it must be off during school) or even just the Spotify app, I have to press the shuffle and repeat b...

Newbie

Hey, It's only an annoyance really, but it seems like something that shouldn't happen - whenever I restart my phone (which I have to do every day, as it must be off during school) or even just the ...

464 Views

0 replies

0 likes

WP 8
  • 464 Views
  • 0 replies
  • 0 likes

cant play tracks on my samsung tv

I get this when i try to play tracks on my premium account "An error has occurred. Error ID: 2" I have a UE40ES5505 samsung smart tv..can someone help me? Thank you

Regular

I get this when i try to play tracks on my premium account "An error has occurred. Error ID: 2" I have a UE40ES5505 samsung smart tv..can someone help me? Thank you 🙂

ukura

Regular

722 Views

7 replies

0 likes

  • 722 Views
  • 7 replies
  • 0 likes

Spotify Windows Phone..

Do You have a date for the new update of free music playin on spotify for Windows phone?

Newbie

Do You have a date for the new update of free music playin on spotify for Windows phone?

cminigo

Newbie

853 Views

3 replies

2 likes

  • 853 Views
  • 3 replies
  • 2 likes

Spotify premium

Hi!I made a spotify premium but the email I made it with does not exist anymore, so I made a new email but they have alredy sent the code to the old email that does not exist anymore. What can i do?

Newbie

Hi! I made a spotify premium but the email I made it with does not exist anymore, so I made a new email but they have alredy sent the code to the old email that does not exist anymore. What can i do?

Joe

Community Legend

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

WP 8.1 Updated Spotify App - Liked from Radio playlist not getting updated

I am running the latest v3.0.0.1 on WP8.1 Today, while listening to Radio, I gave "Thumbs Up" to a bunch of songs which showed messgae "Improving your feed. Adding song to 'Liked From Radio' Playlist". Later on, when I went to check, The playlist was...

Newbie

I am running the latest v3.0.0.1 on WP8.1 Today, while listening to Radio, I gave "Thumbs Up" to a bunch of songs which showed messgae "Improving your feed. Adding song to 'Liked From Radio' Playli...

395 Views

0 replies

0 likes

WP 8
  • 395 Views
  • 0 replies
  • 0 likes

Solved!! LG Webos

Hi, I've just got a brand new LG webos tv (the John Lewis version) but am disappointed to not be able to download Spotify....does anyone know when it will be available or it it's just not available in the UK? Thanks

Regular

Hi, I've just got a brand new LG webos tv (the John Lewis version) but am disappointed to not be able to download Spotify....does anyone know when it will be available or it it's just not available i...

Avneet

Visitor

82010 Views

66 replies

8 likes

Other
  • 82010 Views
  • 66 replies
  • 8 likes

Spotify and Squeezebox - Albums

I can't see my Spotify "Albums" on the Squeezebox. I get my playlists but can't find my albums. Can someone point me in the right direction? Thanks!

Newbie

I can't see my Spotify "Albums" on the Squeezebox.  I get my playlists but can't find my albums.  Can someone point me in the right direction?  Thanks!

Peter__

Community Legend

462 Views

3 replies

0 likes

Other
  • 462 Views
  • 3 replies
  • 0 likes