Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 16091 Views
  • 8 replies
  • 1 likes
  • Other
  • 16091 Views
  • 8 replies
  • 1 likes

Superuser Contribution Can I record my playlist onto a thumb drive?

I have created a playlist for a funeral service, and I want to share it with people who will not attend the service. I would like to record the playlist on a couple of thumb drives so I can mail them. Can I do this?

  • Visitor
  • I have created a playlist for a funeral service, and I want to share it with people who will not attend the service. I would like to record the playlist on a couple of thumb drives so I can mail them...
  • AlejaR
  • Moderator
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

Podcast disappeared

PlanPremiumCountrySwedenDeviceDesktop Windows 10, Samsung Galaxy S21Operating SystemWindows 10, Android My Question or IssueOne day one specific podcast I listen to just disappeard, it's not in my libary and I can't search for it, it's like it never ...

  • Visitor
  •   Plan Premium Country Sweden Device Desktop Windows 10, Samsung Galaxy S21 Operating System Windows 10, Android    My Question or Issue One day one specific podcast I liste...
  • 94 Views
  • 0 replies
  • 0 likes
  • Other
  • 94 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can not use gift code

I have gift code from Norstat Panel. I tired to use it but I get this note "Unfortunately this Premium code does not seem to be valid. Try again or contact customer service" I didn't use it for sure - what should I do?

  • Visitor
  • I have gift code from Norstat Panel. I tired to use it but I get this note "Unfortunately this Premium code does not seem to be valid. Try again or contact customer service" I didn't use it for sure...
  • Yordan
  • Moderator
  • 90 Views
  • 1 replies
  • 0 likes
  • 90 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can you play songs from Spotify when you have purchased a music license?

We are a funeral home that has purchased a music license through the ICCFA (International Cemetery, Cremation & Funeral Association) which offers music licensing with ASCAP, BMI and SESAC. We need a streaming service that will enable us to play singl...

  • Visitor
  • We are a funeral home that has purchased a music license through the ICCFA (International Cemetery, Cremation & Funeral Association) which offers music licensing with ASCAP, BMI and SESAC. We nee...
  • Yordan
  • Moderator
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution My DUO plan doesn't work, cannot use it while my wife is using it.

This is bothersome, and annoying that I have to rely on community members instead of a non-existent customer service option for an answer. Wife joined a year ago, paying for DUO, established as DUO partners, cannot use app simultaneously. Drag.

  • Visitor
  • This is bothersome, and annoying that I have to rely on community members instead of a non-existent customer service option for an answer. Wife joined a year ago, paying for DUO, established as DUO p...
  • Yordan
  • Moderator
  • 91 Views
  • 1 replies
  • 0 likes
  • 91 Views
  • 1 replies
  • 0 likes

payment load

Why i haven't received the code via Phone number on my globe sim?

  • Visitor
  • Why i haven't received the code via Phone number on my globe sim?
  • 128 Views
  • 0 replies
  • 0 likes
  • 128 Views
  • 0 replies
  • 0 likes

Superuser Contribution I did a guest on another artist song and now appears on my profile

Hi! I am an artist an I was featured on another artist song, but the song appeared to be on my spotify page like it was written by me (and not as a guest artist) So I tried to tell Spotify that 'another's artist music was listed on my profile' and Sp...

  • Visitor
  • Hi! I am an artist an I was featured on another artist song, but the song appeared to be on my spotify page like it was written by me (and not as a guest artist) So I tried to tell Spotify that 'an...
  • Yordan
  • Moderator
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Superuser Contribution I made a playlist and it disappeared

So i made a playlist and when i was done adding songs it kicked me out of the app and when i got back the playlist was gone i cant find it. Google said check the recover page but it was not there

  • Newbie
  • So i made a playlist and when i was done adding songs it kicked me out of the app and when i got back the playlist was gone i cant find it. Google said check the recover page but it was not there
  • MihailY
  • Moderator
  • 79 Views
  • 1 replies
  • 0 likes
  • 79 Views
  • 1 replies
  • 0 likes

Superuser Contribution error playlist. continued with random songs that weren't in the playlist

can't play playlist. when trying to play the playlist, it only managed to play 1 song, then continued with random songs that weren't in the playlist

  • Visitor
  • can't play playlist. when trying to play the playlist, it only managed to play 1 song, then continued with random songs that weren't in the playlist
  • Yordan
  • Moderator
  • 74 Views
  • 1 replies
  • 0 likes
  • 74 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Extreme Input lag

Plan PremiumCountry Germany Device Pixel 6Operating System Android 13 My Question or IssueWhen I start any DRM Protected Content on Spotify, I'm unable to use my phone.It takes minutes for a touch to be registred and when I press the Volume Buttons i...

  • Casual Listener
  •   Plan Premium Country Germany   Device Pixel 6 Operating System Android 13   My Question or Issue When I start any DRM Protected Content on Spotify, I'm unable to use my ...
  • Rafael200
  • Casual Listener
  • 944 Views
  • 8 replies
  • 0 likes
  • Other
  • 944 Views
  • 8 replies
  • 0 likes

Superuser Contribution why are my songs deleting on my playlist 'chill'

on my spotify account, siri chilling, my fave playlist, chill, i have 40 or smth songs on and it deleted for some reason?? it happend when i added one more song and it was gone

  • Visitor
  • on my spotify account, siri chilling, my fave playlist, chill, i have 40 or smth songs on and it deleted for some reason?? it happend when i added one more song and it was gone
  • Eni
  • Moderator
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Live Disaster

I got an email last week that Anna of the North is doing a live Q&A thing today. Cool! But I'd forgotten about it until Spotify sent me a reminder email a half-hour before it started. Thanks again! However, to participate: - This is only available th...

  • Music Fan
  • I got an email last week that Anna of the North is doing a live Q&A thing today. Cool! But I'd forgotten about it until Spotify sent me a reminder email a half-hour before it started. Thanks agai...
  • AlejaR
  • Moderator
  • 118 Views
  • 1 replies
  • 0 likes
  • Other
  • 118 Views
  • 1 replies
  • 0 likes

Solved!! Removing an album from the top of my Spotify homescreen

Hello. There is an album that I hate and try everything to avoid, yet Spotify thinks it's a good idea to put it right front and center at the top of my Spotify homescreen. The part I am talking about is the 2x3 grid at the top of the screen that says...

  • Casual Listener
  • Hello. There is an album that I hate and try everything to avoid, yet Spotify thinks it's a good idea to put it right front and center at the top of my Spotify homescreen. The part I am talking about...
  • thomasmichaelwa
  • Casual Listener
  • 1354 Views
  • 2 replies
  • 2 likes
  • 1354 Views
  • 2 replies
  • 2 likes

Superuser Contribution [Desktop] Can't connect to Google Nest Mini

PlanPremiumCountryCanadaDeviceDesktop / Google Nest Mini (2nd Gen)Operating SystemWindows 10 My Question or IssueFor some time now I've been having problems using the "Connect to a device" function in the desktop app (version 1.1.97.962).When selecti...

  • Regular
  • Plan Premium Country Canada Device Desktop / Google Nest Mini (2nd Gen) Operating System Windows 10   My Question or Issue For some time now I've been having problems using the "Connec...
  • MihailY
  • Moderator
  • 852 Views
  • 13 replies
  • 0 likes
  • Connect
  • 852 Views
  • 13 replies
  • 0 likes

Superuser Contribution Cannot connect to Echo nor delete "old" device

I have renamed my Echo (Dots) & since then Alexa cannot play Spotify anymore. I have restarted the phone, reinstalled the spotify app, deleted and re-added the access rights for Alexa in my account and even named one of them back - it remains impossi...

  • Newbie
  • I have renamed my Echo (Dots) & since then Alexa cannot play Spotify anymore. I have restarted the phone, reinstalled the spotify app, deleted and re-added the access rights for Alexa in my accou...
  • youngronald65
  • Newbie
  • 303 Views
  • 2 replies
  • 1 likes
  • 303 Views
  • 2 replies
  • 1 likes

Superuser Contribution Чому в мене немає значка зміни швидкості?

Я хочу уповільнювати/ пришвидшувати швидкість пісень. В інтернеті я тільки бачила що в програмі є значок біля кнопок переключення, але в мене його немає

  • Visitor
  • Я хочу уповільнювати/ пришвидшувати швидкість пісень. В інтернеті я тільки бачила що в програмі є значок біля кнопок переключення, але в мене його немає
  • AlejaR
  • Moderator
  • 64 Views
  • 1 replies
  • 0 likes
  • 64 Views
  • 1 replies
  • 0 likes