Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...
Newbie
62136 Views
7 replies
4 likes
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
PlanPremium individualCountryUSDeviceSamsung Galaxy 23 ultraOperating SystemWindows 10(?) My Question or IssueI'm trying to connect my Spotify to my Tunespeak account. It says it is already connected, but no links work and I get the error each time I...
Plan Premium individual Country US Device Samsung Galaxy 23 ultra Operating System Windows 10(?) My Question or Issue I'm trying to connect my Spotify to my Tunespeak account. It say...
Moderator
762 Views
2 replies
0 likes
PlanFreeCountryUSDevicePixel 7 Operating System(Android My Question or IssueThe audiobook I purchased online is not available on the phone app
Plan Free Country US Device Pixel 7 Operating System (Android My Question or Issue The audiobook I purchased online is not available on the phone app
Moderator
199 Views
1 replies
0 likes
How to change podcast language back to original from AI? So annoying feature! I use app on iphone 11, ios 16.6.
How to change podcast language back to original from AI? So annoying feature! I use app on iphone 11, ios 16.6.
Moderator
346 Views
1 replies
0 likes
My Question or IssueWhenever I try to launch Spotify from the PS4’s Home Screen, it just goes to a blank screen and never loads any UI, at most just a plain empty white border rectangle in the center. I can still play music by controlling it from my ...
My Question or Issue Whenever I try to launch Spotify from the PS4’s Home Screen, it just goes to a blank screen and never loads any UI, at most just a plain empty white border rectangle in the cent...
Visitor
5552 Views
14 replies
1 likes
I usually log in phone app and web player(chrome) at the same time → select my playlist using my phone → choose playing through web player, then i will log out from phone and the web player will keep playing my music. But recently when i log out from...
I usually log in phone app and web player(chrome) at the same time → select my playlist using my phone → choose playing through web player, then i will log out from phone and the web player will keep...
Moderator
276 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceGoogle Pixel Pro 6Operating SystemAndroid 14 Question:Is it possible to import an OPML file to Spotify? Google is shutting down it's podcast player and this is the only way you can export your podcasts, other than transferr...
Plan Premium Country USA Device Google Pixel Pro 6 Operating System Android 14 Question: Is it possible to import an OPML file to Spotify? Google is shutting down it's podcast player...
Not applicable
34305 Views
16 replies
30 likes
Plan Free Country Portugal Device Oppo Find X5 Operating System Android 13 My Question or Issue Hi! Can you please unban my IP? Can't login and listen to music using this IP and unfortunately I can't change it with my mobile operator. Spotify app say...
Plan Free Country Portugal Device Oppo Find X5 Operating System Android 13 My Question or Issue Hi! Can you please unban my IP? Can't login and listen to music using this I...
Moderator
1069 Views
2 replies
0 likes
PlanPremiumCountryGermanyDeviceIphone 15Operating SystemiOS My Question or IssueI’ve read that there is a karaoke feature in Spotify. Unfortunately if I look into the lyrics I can’t find the mic symbol to start the karaoke mode. I guess the feature i...
Plan Premium Country Germany Device Iphone 15 Operating System iOS My Question or Issue I’ve read that there is a karaoke feature in Spotify. Unfortunately if I look into the...
Visitor
9909 Views
4 replies
1 likes
Planfamily PremiumCountryAustraliaDevice iPhone XSMaxOperating SystemiOS 16.6.1My Question or IssueHi, so this is weird and probably not one anyone’s heard before but I don’t know how instead of saving to my files app I have these documents that save...
Plan family Premium Country Australia Device iPhone XSMax Operating System iOS 16.6.1 My Question or Issue Hi, so this is weird and probably not one anyone’s heard before but I don’t know h...
Moderator
323 Views
1 replies
0 likes
ya tengo cuenta y la duplicidad me esta complicando
ya tengo cuenta y la duplicidad me esta complicando
Moderator
263 Views
1 replies
0 likes
I have a problem. When im listening to some podcast when one episode ends Spotyfi does not play next episode, it switch to another podcast that i was listening the other day, even tho there are many more episodes to listen. I've tried to restar my ph...
I have a problem. When im listening to some podcast when one episode ends Spotyfi does not play next episode, it switch to another podcast that i was listening the other day, even tho there are many ...
Moderator
424 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDevicePixel 8Operating SystemAndroid My Question or IssueI am a beta user and I'm testing the new DJ feature. I have found it to work well with one glaring exception; almost every time I use the feature, somewhere along the...
Plan Premium Country Australia Device Pixel 8 Operating System Android My Question or Issue I am a beta user and I'm testing the new DJ feature. I have found it to work well...
Newbie
534 Views
2 replies
0 likes
i pull up search, type anything in search, it formulates a play list, i switch my filter to songs, i play first song in the auto generated search list, it plays all good till here, it gets to the end of the song , (now im looking at along search play...
i pull up search, type anything in search, it formulates a play list, i switch my filter to songs, i play first song in the auto generated search list, it plays all good till here, it gets to the end...
Moderator
186 Views
1 replies
1 likes
Hi, i cant find how many songs or artist i have listened to on wrapped, my spotify is up to date
Hi, i cant find how many songs or artist i have listened to on wrapped, my spotify is up to date
Moderator
339 Views
1 replies
0 likes
Hello everyone, I've been having the problem for two or possibly more days that my Amazon AEcho devices can no longer be found and that the old entry in Spotify remains there every time I restart an Echo. I have already deactivated the skill and reas...
Hello everyone, I've been having the problem for two or possibly more days that my Amazon AEcho devices can no longer be found and that the old entry in Spotify remains there every time I restart an ...
Regular
1760 Views
6 replies
1 likes
I tried looking for podcasts this morning but couldn't find them anywhere, even searched the names of the podcasts, but all it shows are the play lists. Are podcasts removed from spotify?
I tried looking for podcasts this morning but couldn't find them anywhere, even searched the names of the podcasts, but all it shows are the play lists. Are podcasts removed from spotify?
Moderator
319 Views
1 replies
0 likes
I have all of my music sorted by playlists in folders on my account. Even though all the playlists are marked as public, they don't show up on my account for others to see since they are in a folder of playlists. It would also be nice to have the abi...
I have all of my music sorted by playlists in folders on my account. Even though all the playlists are marked as public, they don't show up on my account for others to see since they are in a folder ...
Moderator
517 Views
1 replies
1 likes
I play songs for my kids and for friends on occasion that I would prefer not be included in the algorithm that suggests artists or adds songs to my personalized playlists. Having a mode to turn off the “tracking” at specific times would be helpful
I play songs for my kids and for friends on occasion that I would prefer not be included in the algorithm that suggests artists or adds songs to my personalized playlists. Having a mode to turn off t...
Moderator
305 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can hear the audio books and music on my phone but once I connect to vehicles stereo I can'...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can h...
Moderator
871 Views
3 replies
0 likes
With a recent update, the Listening History has completely stopped showing podcasts and only includes music. Please bring back podcasts to this function!
With a recent update, the Listening History has completely stopped showing podcasts and only includes music. Please bring back podcasts to this function!
Moderator
4627 Views
46 replies
5 likes
