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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2129 Views
  • 19 replies
  • 6 likes
  • Other
  • 2129 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17764 Views
  • 8 replies
  • 2 likes
  • Other
  • 17764 Views
  • 8 replies
  • 2 likes

Superuser Contribution Como quito las sugerencias que me da la App?

Yo tengo una Alexa y le pido una canción y reproduce una que no pedí, entonces al ingresar a la App de Spotify me aparece la canción y me dice que es radio de sugerencias pero no sé cómo hacerle para que no pase esto

  • Visitor
  • Yo tengo una Alexa y le pido una canción y reproduce una que no pedí, entonces al ingresar a la App de Spotify me aparece la canción y me dice que es radio de sugerencias pero no sé cómo hacerle para...
  • Alex
  • Spotify Legend
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution ¿Por que no puedo abrir la aplicación Spotify?

Intento abrir la aplicación y no me deja, ya probé lo de borrar cache y almacenamiento, también lo de desinstalar y volver a instalar y lo de la carpeta com.spotify y no me resulta nada. Necesito mi música por favor.

  • Visitor
  • Intento abrir la aplicación y no me deja, ya probé lo de borrar cache y almacenamiento, también lo de desinstalar y volver a instalar y lo de la carpeta com.spotify y no me resulta nada. Necesito mi ...
  • Eni
  • Moderator
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Blocking shows

Purchased a premium subscription so young child can enjoy music rather than youtube videos. Discovered there are full length videos available on spotify as well (not the repeating canvas videos). Is there any way to block this content?

  • Newbie
  • Purchased a premium subscription so young child can enjoy music rather than youtube videos. Discovered there are full length videos available on spotify as well (not the repeating canvas videos). Is ...
  • MihailY
  • Moderator
  • 394 Views
  • 1 replies
  • 1 likes
  • Other
  • 394 Views
  • 1 replies
  • 1 likes

Superuser Contribution Xbox One cannot open Spotify

PlanFreeCountryUSDeviceXbox One, HP Pavilion 144hz Gaming Laptop, Samsung Galaxy S21 FE 5GOperating SystemWindows 10, Android 12 My Question or IssueAttempting to open the Spotify application on my Xbox One results in a failure to load, getting perpe...

  • Regular
  • Plan Free Country US Device Xbox One, HP Pavilion 144hz Gaming Laptop, Samsung Galaxy S21 FE 5G Operating System Windows 10, Android 12   My Question or Issue Attempting to open the Sp...
  • MihailY
  • Moderator
  • 287 Views
  • 1 replies
  • 0 likes
  • Other
    Samsung
  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution google me enseña una canción en spotify pero no la encuentro

https://open.spotify.com/album/0s1mxKKNuw55Tr4kNGjwWW este es el resultado de google pero en spotify, la aplicación no la encuentro y no me fío entrando por google cuando tengo la aplicación

  • Visitor
  • https://open.spotify.com/album/0s1mxKKNuw55Tr4kNGjwWW este es el resultado de google pero en spotify, la aplicación no la encuentro y no me fío entrando por google cuando tengo la aplicación
  • Vasil
  • Moderator
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution I would like to know how the photos showed on tv are chosen when they are a

I would like to know how the photos showed on tv are chosen when they are not the artist profile photo neither from the gallery of the artist spotify. Thank you.

  • Visitor
  • I would like to know how the photos showed on tv are chosen when they are not the artist profile photo neither from the gallery of the artist spotify. Thank you.
  • Lyubka
  • Moderator
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Superuser Contribution It won’t let me log in to Spotify on my Toshiba fire tv.

For some reason I got logged out of Spotify on my Toshiba Fire Tv. It was working fine until I got logged out, but now it won’t let me log back in. I’ve tried deleting and redownloading the app, clearing the cache, trying to log in from my phone and ...

  • Newbie
  • For some reason I got logged out of Spotify on my Toshiba Fire Tv. It was working fine until I got logged out, but now it won’t let me log back in. I’ve tried deleting and redownloading the app, clea...
  • OscarDC
  • Moderator
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution Since new year podcasts aren't updating, I don't see any new episodes!

My account is used in Tbilisi, Georgia, which is a country in Europe not a state in US. I listen to podcasts on Spotify, primarily the Lex Fridman and Joe Rogan podcasts. I don't see any new episodes anymore and since new year podcasts aren't updatin...

  • Casual Listener
  • My account is used in Tbilisi, Georgia, which is a country in Europe not a state in US. I listen to podcasts on Spotify, primarily the Lex Fridman and Joe Rogan podcasts. I don't see any new epi...
  • Ksulya
  • Newbie
  • 723 Views
  • 3 replies
  • 0 likes
  • 723 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Post Flooding Error on Community

I don't know where to post this, so it's going here. I've been pretty active in the Community lately, and the post-flooding error is getting really annoying.Often there are only a few things I can suggest to users, and I like to open posts in multipl...

kaworu_bloodpaw_0-1673531743295.png kaworu_bloodpaw_0-1673531900047.png
  • Roadie
  • I don't know where to post this, so it's going here.   I've been pretty active in the Community lately, and the post-flooding error is getting really annoying. Often there are only a few...
  • OscarDC
  • Moderator
  • 509 Views
  • 6 replies
  • 2 likes
  • Other
  • 509 Views
  • 6 replies
  • 2 likes

Superuser Contribution My recently played list on my carplay is messed up

For some reason, my recently played list that pops up when I open spotify in the car stopped showing my actual recently played playlists and artists. Right now it shows podcats that I don’t even listen to. Is there a way to fix this or remove the pod...

  • Casual Listener
  • For some reason, my recently played list that pops up when I open spotify in the car stopped showing my actual recently played playlists and artists. Right now it shows podcats that I don’t even list...
  • OscarDC
  • Moderator
  • 663 Views
  • 1 replies
  • 0 likes
  • 663 Views
  • 1 replies
  • 0 likes

I cant see my friends activity

I tried to open social like what I read on google but it says unvaliable now i dont have any problems with update but it still not opening

  • Visitor
  • I tried to open social like what I read on google but it says unvaliable now i dont have any problems with update but it still not opening
  • kaworu_bloodpaw
  • Roadie
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Support/chat issue - messages disappearing after I hit “send”

I chatted with an agent via your chat app. While chatting, my messages (and images that I was trying to upload) would disappear after I hit “send”. It could be sue to connectivity issues but then they should not have sent if signal was poor. I had to...

  • Visitor
  • I chatted with an agent via your chat app. While chatting, my messages (and images that I was trying to upload) would disappear after I hit “send”. It could be sue to connectivity issues but then the...
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Probe Abo

Hello I have question because of the individual premium Abo.So my question is: I want to subscribe to the individual premium Abo but many years ago I already had a Probe Abo on my account on Spotify ( I currently have the free Spotify). So now when I...

  • Casual Listener
  • Hello I have question because of the individual  premium Abo. So my question is: I want to subscribe to the individual premium Abo but many years ago I already had a Probe Abo on my account on ...
  • pfoerniehello
  • Casual Listener
  • 210 Views
  • 2 replies
  • 0 likes
  • music
  • 210 Views
  • 2 replies
  • 0 likes

Superuser Contribution Weird sound in between songs

The problem is, ever since I changed the genre of music I listen to, and use a different playlist, these weird sounds sometimes play in between songs. It happens on both my devices. One is like a very aggressive glitch sound and the other is like a b...

  • Casual Listener
  • The problem is, ever since I changed the genre of music I listen to, and use a different playlist, these weird sounds sometimes play in between songs. It happens on both my devices. One is like a ver...
  • 4Bn0rmL
  • Casual Listener
  • 4582 Views
  • 17 replies
  • 1 likes
  • Other
  • 4582 Views
  • 17 replies
  • 1 likes

Spotify will not run on Roku Ultra today - gives "Something Went Wrong"

Roku Ultra on version 11.5.0 build 4312-C (has not been updated since Dec 12,2022 - Today, Jan 26th, Spotify crashes with "Something Went Wrong." I have tried re-installing it to no avail.

  • Regular
  • Roku Ultra on version 11.5.0 build 4312-C (has not been updated since Dec 12,2022 - Today, Jan 26th, Spotify crashes with "Something Went Wrong." I have tried re-installing it to no avail.
  • kaworu_bloodpaw
  • Roadie
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes