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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bluejuiceno1
  • Newbie
  • 8488 Views
  • 60 replies
  • 8 likes
  • Other
  • 8488 Views
  • 60 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19534 Views
  • 9 replies
  • 2 likes
  • Other
  • 19534 Views
  • 9 replies
  • 2 likes

Superuser Contribution Lyrics Are Not Showing

PlanPremium CountryMalaysia (100% sure lyrics function is enabled in my country.) DeviceiPhone 11 Pro Operating SystemiOS 13.6 My Question or IssueHi, my account does not have the view lyrics option for the longest time. I read through the forum and ...

  • Casual Listener
  • Plan Premium   Country Malaysia (100% sure lyrics function is enabled in my country.)   Device iPhone 11 Pro   Operating System iOS 13.6   My Question or Issue Hi, my...
  • EmileC
  • Visitor
  • 61025 Views
  • 46 replies
  • 51 likes
  • Other
    Premium
  • 61025 Views
  • 46 replies
  • 51 likes

Superuser Contribution How to participate in the interview??

Today i opened my app and was greeted with a pop-up about an interview. Spotify is doing a thing where they want to interview premium subscribers in a zoom meeting. In the middle of filling out the form, Spotify freaked out and now i cannot find the ...

  • Casual Listener
  • Today i opened my app and was greeted with a pop-up about an interview. Spotify is doing a thing where they want to interview premium subscribers in a zoom meeting. In the middle of filling out the f...
  • Not applicable
  • 469 Views
  • 2 replies
  • 0 likes
  • 469 Views
  • 2 replies
  • 0 likes

Superuser Contribution Web player skipping songs then cutting the sounds

Hello, I've been using the Spotify web player (https://open.spotify.com/) for a long time now because I'm limiting the apps and software I install on my laptop. Since then, I'm not really experiencing any problems until last month. When I press play ...

348369044_940204287190896_1639499523239334908_n.jpg
  • Casual Listener
  • Hello, I've been using the Spotify web player (https://open.spotify.com/) for a long time now because I'm limiting the apps and software I install on my laptop. Since then, I'm not really experiencin...
  • Alex
  • Spotify Legend
  • 978 Views
  • 3 replies
  • 0 likes
  • Other
  • 978 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Sleep timer on podcasts/episodes

A sleep timer on episodes/podcasts, would be especially useful for bedtime stories. Other posts suggest this is already a thing but It's not on my mobile app at least

  • Visitor
  • A sleep timer on episodes/podcasts, would be especially useful for bedtime stories. Other posts suggest this is already a thing but It's not on my mobile app at least 
  • user-removed
  • Not applicable
  • 2632 Views
  • 2 replies
  • 0 likes
  • 2632 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify for podcasters doesn't show the listeners to me

I'm from Greece, sorry for my english. I just starting yesterday to podcast two episodes. People in social media told me that my podcast was fine etc, but spotify for podcasters shows that in first episode i have 8 listeners, and 2nd episode 0, no on...

  • Newbie
  • I'm from Greece, sorry for my english.   I just starting yesterday to podcast two episodes.    People in social media told me that my podcast was fine etc, but spotify for podcaste...
  • Susan_GP
  • Moderator
  • 796 Views
  • 1 replies
  • 0 likes
  • Other
  • 796 Views
  • 1 replies
  • 0 likes

someone's trying to connect with my device with her account

when I'm listening to my own playlist, suddenly the song's gonna stop and whenever it happens I check the app or the website, it says 'blah's iPhone/iPad is connecting' and it's really annoying. I delete the unknown device every time and every other ...

  • Visitor
  • ...elete the unknown device every time and every other time, the same device is trying to interrupt me. I'm writing this at a public library with a Mac right now, but the same thing happened to me last n...
  • Amayy
  • Spotify Star
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Superuser Contribution Option for Lock Screen view small or large

With most recent update notifications on Lock Screen can’t be seen even if music is stopped - this only disappears finally once close app and notifications and image goes back to normal. Liked the old view which was small personally. Would like to be...

  • Visitor
  • With most recent update notifications on Lock Screen can’t be seen even if music is stopped - this only disappears finally once close app and notifications and image goes back to normal. Liked the ol...
  • AlejaR
  • Moderator
  • 937 Views
  • 1 replies
  • 1 likes
  • 937 Views
  • 1 replies
  • 1 likes

Superuser Contribution Video

PlanFree/PremiumCountry DeviceGalaxy s21 5GOperating My Question or IssueVideo will not play when i am connected to bluetooth.

  • Casual Listener
  • Plan Free/Premium Country   Device Galaxy s21 5G Operating    My Question or Issue Video will not play when i am connected to bluetooth.
  • Joan
  • Moderator
  • 182 Views
  • 3 replies
  • 0 likes
  • Other
  • 182 Views
  • 3 replies
  • 0 likes

THE WORSE COSTUMER SERVICE OF EVER? --> I've already tried with my 3 card

-I've already talked to several attendants in the chat, I have everyone's name, however THEY NEVER RETURNED ME- One of the attendants told me to create a paypal, that is, if they don't solve the problem I have to create a paypal by accident- Spotify ...

  • Visitor
  • -I've already talked to several attendants in the chat, I have everyone's name, however THEY NEVER RETURNED ME - One of the attendants told me to create a paypal, that is, if they don't solve the pr...
  • 94 Views
  • 0 replies
  • 0 likes
  • 94 Views
  • 0 replies
  • 0 likes

Why is it only playing 50 seconds of a song?

My spotify is only playing like the first 45-50 seconds of a song...then it stops. I have tried different songs, etc... has anyone else had this problem? Please help!! Thanks, CC

  • Newbie
  • My spotify is only playing like the first 45-50 seconds of a song...then it stops. I have tried different songs, etc... has anyone else had this problem? Please help!!   Thanks, CC
  • TT1983
  • Newbie
  • 3230 Views
  • 6 replies
  • 5 likes
  • 3230 Views
  • 6 replies
  • 5 likes

Superuser Contribution Giftcard werkt niet

beste ,ik heb de code van mijn giftcard juist ingegeven en word niet aanvaard heb ze gisteren gekocht 30 euro voor 3 maanden.dit is de melding die ik krijg : Helaas lijkt deze Premium-code niet geldig te zijn. Probeer het opnieuw of neem contact op m...

  • Newbie
  • beste , ik heb de code van mijn giftcard juist ingegeven en word niet aanvaard heb ze gisteren gekocht 30 euro voor 3 maanden.dit is de melding die ik krijg : Helaas lijkt deze Premium-code niet gel...
  • Vasil
  • Moderator
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can’t play podcasts on spotify xbox

If i try to play a podcast on xbox, nothing happens, it’s like the button doesn’t work. i’ve tried queuing podcasts using the mobile app, that didn’t work i’ve tried logging in and out, reinstalling and i tried a clean reinstall on my phone because y...

  • Casual Listener
  • If i try to play a podcast on xbox, nothing happens, it’s like the button doesn’t work.   i’ve tried queuing podcasts using the mobile app, that didn’t work   i’ve tried logging in and ...
  • Alex
  • Spotify Legend
  • 3484 Views
  • 18 replies
  • 1 likes
  • Other
  • 3484 Views
  • 18 replies
  • 1 likes

Superuser Contribution I would like to know how to make payment without a visa verification code

I tried to make payment and your system insists on a visa/debit card verification code which I don’t have and I feel very disappointed and let down

  • Visitor
  • I tried to make payment and your system insists on a visa/debit card verification code which I don’t have and I feel very disappointed and let down
  • Vasil
  • Moderator
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution the premium on the phone account does not work

The premium on the phone account does not work.I bought premium for my account. Premium works on a computer, but not on a phone. What should be done so that the premium appears on my phone?

  • Visitor
  • The premium on the phone account does not work. I bought premium for my account. Premium works on a computer, but not on a phone. What should be done so that the premium appears on my phone?
  • Vasil
  • Moderator
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Solved!! What playlist is playing right now

PlanFreeCountryUkraineDeviceDesktop PlayerOperating SystemWindows 10 My Question or IssueHello. How can I find out what playlist is playing now. I can find Song, Play Queue, but what exact playlist playing now?

  • Regular
  • Plan Free Country Ukraine Device Desktop Player Operating System Windows 10   My Question or Issue Hello. How can I find out what playlist is playing now. I can find Song, Play Queue, ...
  • AdamDamon
  • Spotify Star
  • 7698 Views
  • 8 replies
  • 0 likes
  • music
    Other
  • 7698 Views
  • 8 replies
  • 0 likes

Superuser Contribution Re: [PS4] Playback suddenly stops

I dont use spotify on anything but my ps4 so i dont know if it works properly on there, but on my ps4 my spotify keeps closing on its own in the middle of a podcast i am listening to and if i try to restart it from my phone it will play a split secon...

  • Casual Listener
  • I dont use spotify on anything but my ps4 so i dont know if it works properly on there, but on my ps4 my spotify keeps closing on its own in the middle of a podcast i am listening to and if i try to ...
  • Drubarian
  • Casual Listener
  • 185 Views
  • 2 replies
  • 0 likes
  • 185 Views
  • 2 replies
  • 0 likes

Superuser Contribution Dj restarts when I click on the widget rather than showing me the song

If I was to click on Spotify app I can then see what’s playing through the DJ which is great but when I click the widget DJ, he starts a new progression skipping the rest of the songs he had and restarts anew.

  • Casual Listener
  • If I was to click on Spotify app I can then see what’s playing through the DJ which is great but when I click the widget DJ, he starts a new progression skipping the rest of the songs he had and rest...
  • AlejaR
  • Moderator
  • 477 Views
  • 3 replies
  • 0 likes
  • 477 Views
  • 3 replies
  • 0 likes

Superuser Contribution I have canvas enabled but it isnt showing up on songs

I am currently using a Samsung Galaxy Note 10 Lite. For a while the button for canvas wasnt available, but its now enabled in my settings; however it's not showing up on all the songs its should be on.Any fixes?

  • Casual Listener
  • I am currently using a Samsung Galaxy Note 10 Lite. For a while the button for canvas wasnt available, but its now enabled in my settings; however it's not showing up on all the songs its should be o...
  • Alex
  • Spotify Legend
  • 509 Views
  • 4 replies
  • 0 likes
  • 509 Views
  • 4 replies
  • 0 likes