Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

55726 Views

7 replies

4 likes

  • 55726 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

unicornio575

Visitor

37361 Views

209 replies

18 likes

Other
  • 37361 Views
  • 209 replies
  • 18 likes

Superuser Contribution Blocking

Hi, my friend and I accidentally blocked each other at the same time and now cannot unblock each other as we aren’t able to see each others accounts to do so. Is there a solution to this?

Visitor

Hi, my friend and I accidentally blocked each other at the same time and now cannot unblock each other as we aren’t able to see each others accounts to do so. Is there a solution to this? 

Not applicable

966 Views

6 replies

0 likes

  • 966 Views
  • 6 replies
  • 0 likes

Superuser Contribution Songs not showing Japanese Title

Song I have been listening to Japanese songs for ages and suddenly around 2022 their titles started to become English translations/tranliterations which make very little sense. It is around the same time the Chinese songs had the same issue. Some of ...

Newbie

Song I have been listening to Japanese songs for ages and suddenly around 2022 their titles started to become English translations/tranliterations which make very little sense. It is around the same ...

Mirai_star16

Visitor

743 Views

2 replies

2 likes

  • 743 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution You've discovered a premium feature

I have premium. I shouldn't be seeing this message. It's also incredibly condescending to people who don't have premium. "This is a premium feature" or "you need to purchase premium to use this feature" or greying it out altogether so that people kno...

Newbie

I have premium.  I shouldn't be seeing this message.   It's also incredibly condescending to people who don't have premium.  "This is a premium feature" or "you need to purchase prem...

Maria

Moderator

40268 Views

11 replies

3 likes

  • 40268 Views
  • 11 replies
  • 3 likes

Superuser Contribution Re: Why is there no shuffle on desktop?

But is there a way to set it so when you click "play" on the playlist, (not on the bar at the bottom of the screen), it starts the playlist on shuffle/not with the first song in the playlist?

Visitor

But is there a way to set it so when you click "play" on the playlist, (not on the bar at the bottom of the screen), it starts the playlist on shuffle/not with the first song in the playlist?  

AlejaR

Moderator

225 Views

1 replies

0 likes

  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution Some episodes are not played

Hello.I have a strange issue to play some episodes in this podcast in Spotify. Strange is, that on another platforms I can play those episodes without any problem. Here is link to this podcast.Note: Podcast is in Slovak language, but It'll be good, i...

Roadie

Hello. I have a strange issue to play some episodes in this podcast in Spotify. Strange is, that on another platforms I can play those episodes without any problem. Here is link to this podcast. No...

AlejaR

Moderator

312 Views

1 replies

0 likes

Desktop podcast functions
  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Blend

My Question or IssueHow do i add a song into a Spotify blend i was invited to because google doesnt help and i just cant add a song .

Visitor

  My Question or Issue How do i add a song into a Spotify blend i was invited to  because google doesnt help and i just cant add a song .

Dian

Spotify Legend

292 Views

1 replies

0 likes

Samsung
  • 292 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is Duo functional? Seems like a would be better with two seepeate accounts

Spotify duo won't let both accounts listen to separate songs at the same time.My partner and I head out at similar times and both listen to music or podcasts when driving.Problem is, when she heads off to work its starts belting Disney classics from ...

Visitor

Spotify duo won't let both accounts listen to separate songs at the same time. My partner and I head out at similar times and both listen to music or podcasts when driving. Problem is, when she...

Yordan

Moderator

1396 Views

1 replies

0 likes

  • 1396 Views
  • 1 replies
  • 0 likes

Superuser Contribution Idea submissions does not work on mobile browser

hi, I have an iPhone 12 mini. The idea submissions form is displaying as an empty Div on both Chrome and Safari for iOS 16.5, this is a new issue as I have submitted them in the past. (See screenshot)  I was going to use the idea submissions form to ...

Regular

hi, I have an iPhone 12 mini. The idea submissions form is displaying as an empty Div on both Chrome and Safari for iOS 16.5, this is a new issue as I have submitted them in the past. (See screenshot...

MihailY

Moderator

507 Views

1 replies

0 likes

Music
Other
  • 507 Views
  • 1 replies
  • 0 likes

Starting playback on Chromecast from Google Assistant doesn't work

A few weeks ago starting Spotify playback on Google Chromecast devices via the Google Assistant stopped working. The command is understood correctly and the assistant acknowledges that it will start the playback, but it in fact it doesn't. Instead, n...

Newbie

A few weeks ago starting Spotify playback on Google Chromecast devices via the Google Assistant stopped working. The command is understood correctly and the assistant acknowledges that it will start...

mtepsic

Casual Listener

1470 Views

3 replies

1 likes

  • 1470 Views
  • 3 replies
  • 1 likes

Superuser Contribution spotify asked me my age and i typed in the wrong age, how do I change that?

i don’t know why i was randomly asked my age but i didn’t type in the right one and i don’t know how to change it back. I can’t listen to some of my music anymore.

Casual Listener

i don’t know why i was randomly asked my age but i didn’t type in the right one and i don’t know how to change it back. I can’t listen to some of my music anymore.

OscarDC

Moderator

1120 Views

5 replies

0 likes

  • 1120 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Unfurl Spotify URL link in Slack not working

PlanPremiumCountryBulgariaDevice + OSDell Latitude 5520, Windows 11 ProSlack version4.32.127 64-bitMy Question or IssueIn the past, I have been able to post a Spotify URL link in a Slack channel, (a song, a playlist, a podcast episode, etc.), and it ...

Spotify Legend

Plan Premium Country Bulgaria Device + OS Dell Latitude 5520, Windows 11 Pro Slack version 4.32.127 64-bit My Question or Issue In the past, I have been able to post a Spotify URL link in a ...

jcfdat

Casual Listener

4242 Views

13 replies

0 likes

Other
  • 4242 Views
  • 13 replies
  • 0 likes

Superuser Contribution I have Spotify Premium but I do not have the shuffle option

I have a premium duo membership with my boyfriend. He is the owner and I am the other member. A problem I have noticed is that I do not have the option to automatically shuffle playlists like my partner does, but when I click on a song, then it will ...

Visitor

I have a premium duo membership with my boyfriend. He is the owner and I am the other member. A problem I have noticed is that I do not have the option to automatically shuffle playlists like my part...

NathanHealea

Newbie

16363 Views

16 replies

3 likes

  • 16363 Views
  • 16 replies
  • 3 likes

PSN spotify extremely low volume

DevicePS5 and also ps4 My Question or IssueEver since Spotify was put on PS5 natively maximum volume has gotten lower and lower and also seems the music was normalized too making it not as clear as the music can be. Since this new update 1.006.000 on...

Casual Listener

Device PS5 and also ps4   My Question or Issue Ever since Spotify was put on PS5 natively maximum volume has gotten lower and lower and also seems the music was normalized too making it not...

512 Views

0 replies

1 likes

PlayStation
  • 512 Views
  • 0 replies
  • 1 likes

Superuser Contribution Remove or block specific podcasts

Why is there not a method to remove a podcast from ever being recommended again? I've accidentally blocked songs before when I just wanted to remove it from a specific playlist, but when I have exhausted all ways available of unsubscribing, marking u...

Visitor

Why is there not a method to remove a podcast from ever being recommended again? I've accidentally blocked songs before when I just wanted to remove it from a specific playlist, but when I have exhau...

Lyubka

Moderator

583 Views

3 replies

0 likes

Other
  • 583 Views
  • 3 replies
  • 0 likes