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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2036 Views
  • 19 replies
  • 6 likes
  • Other
  • 2036 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17734 Views
  • 8 replies
  • 2 likes
  • Other
  • 17734 Views
  • 8 replies
  • 2 likes

Superuser Contribution Samsung Smart TV app no sound

PlanPremiumCountrySpain DeviceSamsung TV Model UE40MU6105 My Question or Issue The song plays on my tv but no sound comes out. The problem just started randomly from one day to the next. The Spotify app is the only app where this issue occurs so I do...

  • Visitor
  •   Plan Premium Country Spain   Device Samsung TV Model UE40MU6105    My Question or Issue   The song plays on my tv but no sound comes out. The problem just starte...
  • YTSwan
  • Visitor
  • 7737 Views
  • 5 replies
  • 1 likes
  • Samsung
  • 7737 Views
  • 5 replies
  • 1 likes

Superuser Contribution friend activity is not working

HI! Spotify is telling me to turn on activity to see and display music on friends activity feed, but I have everything toggled on, and still message is there. Having this problem for over a year.I did clean reinstall, restarting system, logged of and...

  • Casual Listener
  • HI! Spotify is telling me to turn on activity to see and display music on friends activity feed, but I have everything toggled on, and still message is there. Having this problem for over a year. ...
  • NH57
  • Newbie
  • 318 Views
  • 2 replies
  • 2 likes
  • 318 Views
  • 2 replies
  • 2 likes

spotify not working on apple watch

Whenever you try to open a playlist on any apple watch, it just gives a connection error, and whene you try to open ur downloaded songs, it crashes the whole app.

  • Visitor
  • Whenever you try to open a playlist on any apple watch, it just gives a connection error, and whene you try to open ur downloaded songs, it crashes the whole app.
  • Jose_M
  • Spotify Star
  • 498 Views
  • 6 replies
  • 2 likes
  • 498 Views
  • 6 replies
  • 2 likes

Explicit filter doesn’t work on Spotify Samsung Tv app?

We have the explicit filter turned on in our Spotify settings due to the children. Spotify is connected via the Samsung Tv app but the explicit filter doesn’t work when playing songs through the TV?

  • Visitor
  • We have the explicit filter turned on in our Spotify settings due to the children. Spotify is connected via the Samsung Tv app but the explicit filter doesn’t work when playing songs through the TV?
  • 135 Views
  • 0 replies
  • 0 likes
  • 135 Views
  • 0 replies
  • 0 likes

Why Spotify global and weekly chart show under Bangladesh's name ?

Spotify has been available here more then a year Country like Pakistan and South Korea they got Spotify same time as us They got these Chart immediately but we still didn't got any of these also there's a huge amount of Bangladeshi people using and l...

  • Casual Listener
  • Spotify has been available here more then a year Country like Pakistan and South Korea they got Spotify same time as us They got these Chart immediately but we still didn't got any of these also ther...
  • 181 Views
  • 0 replies
  • 1 likes
  • 181 Views
  • 0 replies
  • 1 likes

[Other] Your Community Sucks

Your community sucks. It's so difficult to provide feedback or report bugs. It's really kind of a joke for Spotify to have zero ways to submit feedback or report a bug other than your stupid community. Apparently, you think I have all day to search y...

  • Newbie
  • Your community sucks. It's so difficult to provide feedback or report bugs. It's really kind of a joke for Spotify to have zero ways to submit feedback or report a bug other than your stupid communit...
  • 103 Views
  • 0 replies
  • 0 likes
  • Other
  • 103 Views
  • 0 replies
  • 0 likes

Superuser Contribution Why is music automatically playing at 8pm?

Every night at 8pm a " Sleep Playlist" that I never created/requested starts playing. This is distracting as I can't sleep with any noise, and have already fallen asleep before the music starts.

  • Visitor
  • Every night at 8pm a " Sleep Playlist" that I never created/requested starts playing. This is distracting as I can't sleep with any noise, and have already fallen asleep before the music starts.
  • Lyubka
  • Moderator
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Superuser Contribution transparent cover showing black

i have a photo of a cd with a transparent background as my playlists cover photo but for some reason its showing with black background instead.

  • Visitor
  • i have a photo of a cd with a transparent background as my playlists cover photo but for some reason its showing with black background instead.
  • Lyubka
  • Moderator
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect is unreliable since May 2022 - Can it be fixed

I use Spotify Connect with an Arcam SR250 amplifier and a Volumio device. Both are patched up to date.Playback frequently just stops - this is not paused - the track count goes to zero.I can restart playback, but it fails again after 5-20 minutes. Bo...

  • Casual Listener
  • I use Spotify Connect with an Arcam SR250 amplifier and a Volumio device. Both are patched up to date. Playback frequently just stops - this is not paused - the track count goes to zero. I can rest...
  • MihailY
  • Moderator
  • 427 Views
  • 3 replies
  • 0 likes
  • 427 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify doesn't give me the option to make my playlists private

Spotify no longer gives me the option to make my playlists private, instead it asks me if I want to add it to my profile no matter what (even if it's already public) and now new playlists I make automatically become public. The only way to take any p...

  • Casual Listener
  • Spotify no longer gives me the option to make my playlists private, instead it asks me if I want to add it to my profile no matter what (even if it's already public) and now new playlists I make a...
  • CSmith9876
  • Casual Listener
  • 358 Views
  • 6 replies
  • 1 likes
  • music
  • 358 Views
  • 6 replies
  • 1 likes

Superuser Contribution is it possible to get the fresh finds indie best of 2022 playlist

I wasnt able to listen to all the songs on that playlist before it was updated today. I was finding alot of good music on it and would love to access the playlist again or if i could get a text doc that lists the songs that were on it would be great....

  • Visitor
  • I wasnt able to listen to all the songs on that playlist before it was updated today. I was finding alot of good music on it and would love to access the playlist again or if i could get a text doc t...
  • Eni
  • Moderator
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Need help transferring my Spotify premium account over to my new phone

My old phone got damaged and I had to get a new one, I'm now trying to figure out how to get my Spotify premium account over to my new phone, please help me

  • Visitor
  • My old phone got damaged and I had to get a new one, I'm now trying to figure out how to get my Spotify premium account over to my new phone, please help me
  • kaworu_bloodpaw
  • Roadie
  • 150 Views
  • 1 replies
  • 1 likes
  • 150 Views
  • 1 replies
  • 1 likes

Superuser Contribution Using multiple EchoDots and specifying a sound system to play from webplaye

Using multiple EchoDots and specifying a sound system to play from webplaye.1. Choose Echo sound system on my device2. Select a play list3. The first song is played4. When the first song is finished playing, it will move to the second song, but it wi...

  • Visitor
  • Using multiple EchoDots and specifying a sound system to play from webplaye. 1. Choose Echo sound system on my device 2. Select a play list 3. The first song is played 4. When the first song is...
  • MihailY
  • Moderator
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't change payment methods from credit card to mobile via the website.

I am on the Spotify Premium Plan and want to change the payment method from credit card to mobile via website. I am unable to change because there's no option for mobile payment under the payment method when I sign-in. My current payment method is Cr...

  • Visitor
  • I am on the Spotify Premium Plan and want to change the payment method from credit card to mobile via website. I am unable to change because there's no option for mobile payment under the payment met...
  • Joan
  • Moderator
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Limite de dispositivos

No puedo descargar mi música por limite de dispositivos, leí la solución de "eliminar contenido" pero no funcionó Espero me puedan ayudar, gracias

  • Visitor
  • No puedo descargar mi música por limite de dispositivos, leí la solución de "eliminar contenido" pero no funcionó Espero me puedan ayudar, gracias
  • Lyubka
  • Moderator
  • 427 Views
  • 1 replies
  • 0 likes
  • 427 Views
  • 1 replies
  • 0 likes

Idea post of same subject but different idea is not allowed!

I cannot make a idea post for a specific feature suggestion if it is based on the same broad topic as another post. For example, if the post idea contains words similar to another such as 'Artist' and 'offline playlist' then I cannot post it even tho...

  • Casual Listener
  • I cannot make a idea post for a specific feature suggestion if it is based on the same broad topic as another post. For example, if the post idea contains words similar to another such as 'Artist' an...
  • 170 Views
  • 0 replies
  • 0 likes
  • 170 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Desktop] Remove function where folders open when you open a playlist within one

This is incredibly annoying. All my folders always end up completely opened. It literally makes me not want to open them at all. Please correct this.

  • Regular
  • This is incredibly annoying. All my folders always end up completely opened.   It literally makes me not want to open them at all.   Please correct this.
  • AlejaR
  • Moderator
  • 233 Views
  • 1 replies
  • 1 likes
  • Desktop
  • 233 Views
  • 1 replies
  • 1 likes

Spotify stops playing in middle of first song after starting app.

This issue is repeating for me almost each day.Today was going into spotify.com for support and got also there following error:upstream connect error or disconnect/reset before headers. reset reason: connection termination

  • Visitor
  • This issue is repeating for me almost each day. Today was going into spotify.com for support and got also there following error: upstream connect error or disconnect/reset before headers. reset rea...
  • keblx47kebblz
  • Visitor
  • 244 Views
  • 1 replies
  • 1 likes
  • 244 Views
  • 1 replies
  • 1 likes