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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Covenantbirmingham
  • Visitor
  • 3730 Views
  • 28 replies
  • 6 likes
  • Other
  • 3730 Views
  • 28 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18260 Views
  • 8 replies
  • 2 likes
  • Other
  • 18260 Views
  • 8 replies
  • 2 likes

Stop playlist bullying and false reports

So since december 2022 there have consistently been reports for my playlist "California Vibes LA Hip Hop Mood 2023", which I have been growing over the last 3+ years. I've tried to reach out to Spotify, without any result, and it has become quite ann...

  • Newbie
  • So since december 2022 there have consistently been reports for my playlist "California Vibes 🌴LA Hip Hop Mood 2023", which I have been growing over the last 3+ years. I've tried to reach out to Spo...
  • kaworu_bloodpaw
  • Roadie
  • 177 Views
  • 1 replies
  • 4 likes
  • music
    Other
  • 177 Views
  • 1 replies
  • 4 likes

what is the e in the square before songs

What is the e in the square before songs. It's right after the arrow in the green circle if you download the song and before the name of the song.

  • Casual Listener
  • What is the e in the square before songs. It's right after the arrow in the green circle if you download the song and before the name of the song.  
  • steveonmars
  • Casual Listener
  • 434 Views
  • 2 replies
  • 0 likes
  • music
  • 434 Views
  • 2 replies
  • 0 likes

Can we get a function to add a song to multiple Playlists at once?

So I find myself wanting to add a specific new songs to multiple Playlists that it matches. I'm sure many people would love this. Much love to the Spotify Team.

  • Visitor
  • So I find myself wanting to add a specific new songs to multiple Playlists that it matches. I'm sure many people would love this. Much love to the Spotify Team.
  • kaworu_bloodpaw
  • Roadie
  • 207 Views
  • 1 replies
  • 1 likes
  • 207 Views
  • 1 replies
  • 1 likes

Now playing is not showing on web player

The "now playing" part of the web app is not showing either on firefox or chrome. I cannot view lyrics, skip songs or other song information, including queue. I cannot get any other device to show up in devices, to use the workarounds I've found for ...

  • Visitor
  • The "now playing" part of the web app is not showing either on firefox or chrome. I cannot view lyrics, skip songs or other song information, including queue. I cannot get any other device to show...
  • MattSuda
  • Spotify Star
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps freezing

Start playing a song and then just stops part way through. I try skipping to the next song but it does the same thing. I does this in both my cars and on my Sony speaker. I have deleted and reinstalled the app. Phone is up to date.

  • Visitor
  • Start playing a song and then just stops part way through. I try skipping to the next song but it does the same thing. I does this in both my cars and on my Sony speaker. I have deleted and reinstall...
  • Lyubka
  • Moderator
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on Apple TV: terrible audio quality

I get really poor, fuzzy sound quality when I play music using the new Spotify app for Apple TV. I have a good broadband connection and it's not a problem if I use another device and airplay the same music to the Apple TV. Is there a setting I've mis...

  • Casual Listener
  • I get really poor, fuzzy sound quality when I play music using the new Spotify app for Apple TV. I have a good broadband connection and it's not a problem if I use another device and airplay the same...
  • Kayashi
  • Music Fan
  • 18151 Views
  • 46 replies
  • 21 likes
  • Other
  • 18151 Views
  • 46 replies
  • 21 likes

How do I get the Spotify app icon back on my iphone?

I got an email about logging in without a password. It didn't work. I have to log in with user name and password. The app icon disappeared. I need it back on so I can see what I want to listen to.

  • Visitor
  • I got an email about logging in without a password. It didn't work. I have to log in with user name and password. The app icon disappeared. I need it back on so I can see what I want to listen to.
  • kaworu_bloodpaw
  • Roadie
  • 3142 Views
  • 1 replies
  • 0 likes
  • 3142 Views
  • 1 replies
  • 0 likes

my spotify's song name is at the top of the screen

the song name isnt displayed in its normal position and its very disappointing as ive been a paying customer for a long time

  • Visitor
  • the song name isnt displayed in its normal position and its very disappointing as ive been a paying customer for a long time
  • kaworu_bloodpaw
  • Roadie
  • 412 Views
  • 1 replies
  • 0 likes
  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue with Local Files

When I try to add local files to Spotify using my macbook, all of the MP3s are greyed out and I cannot click them to add them to Spotify.

  • Visitor
  • When I try to add local files to Spotify using my macbook, all of the MP3s are greyed out and I cannot click them to add them to Spotify.
  • Yordan
  • Moderator
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Superuser Contribution J’ai été débité mais mon compte prenium ne marche toujours pas hors connexi

J’ai été débité mais mon compte prenium ne marche toujours pas hors connexion, et sur mon compte Spotify il n’y a pas de reçu de ce mois-ci, mais j’ai bien été débité par Spotify le 06/02/23 de 9,99€

  • Visitor
  • J’ai été débité mais mon compte prenium ne marche toujours pas hors connexion, et sur mon compte Spotify il n’y a pas de reçu de ce mois-ci, mais j’ai bien été débité par Spotify le 06/02/23 de 9,99€
  • Dian
  • Spotify Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [PS4] Some playlists not loading in quick menu

PlanPremiumCountryU.S.A.Device(PlayStation 4 2014 release) My Question or IssueWhen I try to play a playlist on Spotify through the PlayStation quick menu, it says “Cannot obtain playlist”. I click to refresh and then it says “An error has occurred (...

  • Regular
  • Plan Premium Country U.S.A. Device (PlayStation 4 2014 release)   My Question or Issue When I try to play a playlist on Spotify through the PlayStation quick menu, it says “Cannot obtain...
  • MattAtch96
  • Casual Listener
  • 31908 Views
  • 31 replies
  • 0 likes
  • PlayStation
    Sony
  • 31908 Views
  • 31 replies
  • 0 likes

how to successfully change genres in n Spotify as an artist?

my artist name is xetonyl, I have “meme rap” songs from years ago that have gone viral 1m + streams. I’ve been making indie pop and indie hop/hop for about a year now. It seems that my fans also liked or similar artist just pertain to my old “meme ra...

  • Visitor
  • my artist name is xetonyl, I have “meme rap” songs from years ago that have gone viral 1m + streams. I’ve been making indie pop and indie hop/hop for about a year now. It seems that my fans also like...
  • geovanebento
  • Roadie
  • 579 Views
  • 1 replies
  • 0 likes
  • 579 Views
  • 1 replies
  • 0 likes

spotify me esta cobrando mas de una vez

Hola buenas. necesito ayuda ya que a principios de mes pague mi cuenta de spotify y viendo mi cartola de movimientos en el banco, me aparece nuevamente otro cobro.

  • Newbie
  • Hola buenas. necesito ayuda ya que a principios de mes pague mi cuenta de spotify y viendo mi cartola de movimientos en el banco, me aparece nuevamente otro cobro.
  • geovanebento
  • Roadie
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Personalized concert recommendations email - broken URL

PlanPremiumCountryIrelandDevice(iPhone 8, HP EliteBook G3)Operating System(iOS 16.1.2, Windows 11) My Question or IssueHi Jall,I hope someone here can forward this to relevant people at Spotify!Spotify has a "Personalized concert recommendations near...

screenshot1.jpg Screenshot2.jpg
  • Regular
  • Plan Premium Country Ireland Device (iPhone 8, HP EliteBook G3) Operating System (iOS 16.1.2, Windows 11)   My Question or Issue Hi Jall, I hope someone here can forward this to r...
  • Eni
  • Moderator
  • 537 Views
  • 5 replies
  • 0 likes
  • Other
  • 537 Views
  • 5 replies
  • 0 likes

Superuser Contribution Why do I have to log in to the community separately when I'm already logged

Why is it so difficult to get j help for Spotify? I've been a premium member for quite some time and it has always been one of the most difficult of all online services to get support, hands down and it's very frustrating when paying money for Servic...

  • Casual Listener
  • Why is it so difficult to get j help for Spotify? I've been a premium member for quite some time and it has always been one of the most difficult of all online services to get support, hands down and...
  • Joan
  • Moderator
  • 152 Views
  • 2 replies
  • 0 likes
  • 152 Views
  • 2 replies
  • 0 likes