Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

56813 Views

7 replies

4 likes

  • 56813 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

listeningbingbong

Visitor

37568 Views

211 replies

18 likes

Other
  • 37568 Views
  • 211 replies
  • 18 likes

Superuser Contribution How can I change the monthly payment to anual payment?

I have the monthly payment with my card, it is an automatic payment but i actually like to change for an anual payment.

Visitor

I have the monthly payment with my card, it is an automatic payment but i actually like to change for an anual payment.

Dian

Spotify Legend

561 Views

3 replies

0 likes

  • 561 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcast not syncing between devices and restarting from beginning

For a while now my downloaded podcasts on ios do not sync correctly between devices such as my iPad or Mac laptops. I utilize downloaded podcasts on my iPhone and would like to switch between devices when I am on the go or at home. However the playba...

Regular

For a while now my downloaded podcasts on ios do not sync correctly between devices such as my iPad or Mac laptops. I utilize downloaded podcasts on my iPhone and would like to switch between devices...

Mapz1

Casual Listener

1573 Views

6 replies

1 likes

  • 1573 Views
  • 6 replies
  • 1 likes

Superuser Contribution Can't leave a podcast rating (all platforms)

Plan - Free/PremiumCountry - UKDevices - iPhone 11 Pro Max, Opposition Find X2 Lite & MacBook Pro My Question or IssueHi, I am unable to leave a rating for the following podcast and I cannot figure out why https://open.spotify.com/show/6pF4pS2IBaQhdH...

Visitor

Plan - Free/Premium Country - UK Devices - iPhone 11 Pro Max, Opposition Find X2 Lite & MacBook Pro   My Question or Issue Hi, I am unable to leave a rating for the follo...

Eni

Moderator

538 Views

1 replies

0 likes

Other
  • 538 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback on two devices simultaneously

Surely there is a way to do this. I just want to be able to listen via my pc and alexa (which are in different rooms) while I go around my place without having to wear headphones all day. I am so tired of wearing headphones in my own house. Google se...

Visitor

Surely there is a way to do this. I just want to be able to listen via my pc and alexa (which are in different rooms) while I go around my place without having to wear headphones all day. I am so tir...

Vasil

Moderator

656 Views

1 replies

0 likes

  • 656 Views
  • 1 replies
  • 0 likes

Superuser Contribution pague y sigo sin servicio

Buenas noches , hace 5 dias pague el servicio de premium duo y es fecha que aun me sale que aun no he pagado, es muy molesta esta situacion, pido se me de seguimiento, gracias

Visitor

Buenas noches , hace 5 dias pague el servicio de premium duo y es fecha que aun me sale que aun no he pagado, es muy molesta esta situacion, pido se me de seguimiento, gracias

Alex

Spotify Legend

261 Views

1 replies

0 likes

  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution how to get 20222 wrapped when Spotify cant update? imposable? help?

hi my phone cant support the most recent version of sportify so i have been using an outdated version. I think this is preventing me from accessing my Spotify wrapped. is their any fix to this other than buying a new phone?

Visitor

hi my phone cant support the most recent version of sportify so i have been using an outdated version. I think this is preventing me from accessing my Spotify wrapped. is their any fix to this other ...

Lyubka

Moderator

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist is invisible

I cfeated a playlist but my spotfy is lacking the options to "publish" and "unpublish". In my profil both are set to public, but only one can be shared/found. the other is undetectable. I was able to invite a person to the list. However, I cannot mak...

Visitor

I cfeated a playlist but my spotfy is lacking the options to "publish" and "unpublish". In my profil both are set to public, but only one can be shared/found. the other is undetectable. I was able to...

Lyubka

Moderator

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution removing duplicates?

There used to be a 'deduplicator' - what happened?/why? I can't imagine the company wants frustrated customers? Is there now a more 'official' way to handle this issue of removing duplicate songs from Playlists or your Library?

Casual Listener

There used to be a 'deduplicator' - what happened?/why? I can't imagine the company wants frustrated customers? Is there now a more 'official' way to handle this issue of removing duplicate songs fro...

Alex

Spotify Legend

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How can I block christmas music?

Not to sound like a miserable bellend, and apologies if you like christmas music, but I'd rather listen to the sound of my own children falling into a woodchipper. How can I cease these cheery reccomendations for hatefully major-key jingly jangly guf...

Roadie

Not to sound like a miserable bellend, and apologies if you like christmas music, but I'd rather listen to the sound of my own children falling into a woodchipper. How can I cease these cheery reccom...

Eni

Moderator

753 Views

1 replies

1 likes

Other
  • 753 Views
  • 1 replies
  • 1 likes

Superuser Contribution I want to add Lyrics to a not popular song

There are a few songs I listen to that do not have lyrics, some of them do not even have lyrics anywhere on the internet. How can I submit lyrics to be reviewed by you guys so that my not popular song can have music?

Visitor

There are a few songs I listen to that do not have lyrics, some of them do not even have lyrics anywhere on the internet. How can I submit lyrics to be reviewed by you guys so that my not popular son...

AlejaR

Moderator

1899 Views

1 replies

0 likes

  • 1899 Views
  • 1 replies
  • 0 likes

discografia incompletas

Quiero solicitar discografías completas de los siguientes artistas por favor:FaudelRachid thaha album 1,2.3 soleils son dos discosinner circle

Visitor

Quiero solicitar discografías completas de los siguientes artistas por favor: Faudel Rachid thaha album 1,2.3 soleils son dos discos inner circle

Bittencourt

Spotify Star

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I upload an mp3 file to spotify?

I have an mp3 file, which I have managed to upload to spotify using the local files feature, but I don't know how to rename it, change the cover photo, add artist credits etc. I can only add/remove it from playlists.Is there any way that I can do the...

Visitor

I have an mp3 file, which I have managed to upload to spotify using the local files feature, but I don't know how to rename it, change the cover photo, add artist credits etc. I can only add/remove i...

Eni

Moderator

801 Views

1 replies

0 likes

Music
Other
  • 801 Views
  • 1 replies
  • 0 likes

Video Podcast not working on some but works on others

I have had this problem for months now, I listen to podcasts from The Fellas and Pitchside but can't access their video versions on desktop or mobile(reinstalled and used different accounts) but I can watch other video podcasts like JRE, etc.

Casual Listener

I have had this problem for months now, I listen to podcasts from The Fellas and Pitchside but can't access their video versions on desktop or mobile(reinstalled and used different accounts) but I ca...

487 Views

0 replies

0 likes

Video Podcasts
  • 487 Views
  • 0 replies
  • 0 likes

Solved!! Play button on podcast page does not work. It works if we go into episode info.

Steps to reproduce:Open any podcastPlay random episodeIt won't playSwitch to episode infoPlays nowMy device: Android 12 OneUI 4 Galaxy M21 and A51 running Spotify version 8.7.94.290. Things I tried:Log out Log inRestart deviceSoftware UpdateNetwork c...

Spotify Star

Steps to reproduce: Open any podcast Play random episode It won't play Switch to episode info Plays now My device: Android 12 OneUI 4 Galaxy M21 and A51 running Spotify version 8.7.94....

Amay

Spotify Star

1763 Views

1 replies

0 likes

Android
Mobile
  • 1763 Views
  • 1 replies
  • 0 likes

Porque me cobran el 16-Dic-2022 y el 19-Dic-2022 ?? Si sólo debe ser un cob

Por error tenía 2 suscripciones o cuentas con Uds. Pero el mes pasado cancelamos una, porque me cobran doble en este mes deDic. Y casi juntos. 16 y 19- Dic-2022

Visitor

Por error tenía 2 suscripciones o cuentas con Uds. Pero el mes pasado cancelamos una, porque me cobran doble en este mes deDic. Y casi juntos. 16 y 19- Dic-2022

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes

Superuser Contribution Porque me cobran el 16-Dic-2022 y el 19-Dic-2022 ?? Si sólo debe ser un cob

Por error tenía 2 suscripciones o cuentas con Uds. Pero el mes pasado cancelamos una, porque me cobran doble en este mes deDic. Y casi juntos. 16 y 19- Dic-2022

Visitor

Por error tenía 2 suscripciones o cuentas con Uds. Pero el mes pasado cancelamos una, porque me cobran doble en este mes deDic. Y casi juntos. 16 y 19- Dic-2022

Kiril

Moderator

257 Views

1 replies

0 likes

  • 257 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot join private session.

My friends send me the link to join their private session but whenever I try to join is gives me an error stating that I need to have a premium account to do so. I do have a premium account, not sure why do I still get the error. Can someone help me?

Visitor

My friends send me the link to join their private session but whenever I try to join is gives me an error stating that I need to have a premium account to do so. I do have a premium account, not sure...

Dian

Spotify Legend

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I can't access podcasts

Whenever I try searching for podcasts I don't see them pop up even on the web player. I've tried doing it a couple of times but I can never find them so I always have to listen to the podcasts on google podcasts.

Newbie

Whenever I try searching for podcasts I don't see them pop up even on the web player. I've tried doing it a couple of times but I can never find them so I always have to listen to the podcasts on goo...

Yordan

Moderator

805 Views

1 replies

0 likes

  • 805 Views
  • 1 replies
  • 0 likes