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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

61520 Views

7 replies

4 likes

  • 61520 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

lilbearks

Visitor

38579 Views

215 replies

19 likes

Other
  • 38579 Views
  • 215 replies
  • 19 likes

Superuser Contribution Spotify songs skipping

Device: ChromebookBoth on the web player and app songs skip after 1-2 seconds.I have tried allowing protected content, but it still skips.

Visitor

Device: Chromebook Both on the web player and app songs skip after 1-2 seconds. I have tried allowing protected content, but it still skips.

AlejaR

Moderator

256 Views

1 replies

0 likes

  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution ¿Por qué mis "me gusta" no se sincronizan entre dispositivos?

Entre mis dispositivos (navegador web y teléfono móvil) solo se puede dar me gusta en el navegador mientras que el dispositivo móvil no permite dar me gusta, descargar música y seguir artistas

Visitor

Entre mis dispositivos (navegador web y teléfono móvil) solo se puede dar me gusta en el navegador mientras que el dispositivo móvil no permite dar me gusta, descargar música y seguir artistas

Lyubka

Moderator

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does changing devices from laptop to phone on laptop require premium?

So, looking at my laptop's spotify app I noticed that to change my device from my laptop to my phone, apparently I needed Premium. But on my phone I was able to change it without any problem. What's up with that?

Casual Listener

So, looking at my laptop's spotify app I noticed that to change my device from my laptop to my phone, apparently I needed Premium. But on my phone I was able to change it without any problem. What's ...

Coggleton

Casual Listener

475 Views

2 replies

0 likes

  • 475 Views
  • 2 replies
  • 0 likes

Superuser Contribution Getting adverts on premium

How do I block adverts like these? I'm on premium, and yet, I keep on getting ads for random stuff on my home page like these.

Roadie

How do I block adverts like these? I'm on premium, and yet, I keep on getting ads for random stuff on my home page like these.

Antpoolio

Regular

1901 Views

9 replies

1 likes

Other
  • 1901 Views
  • 9 replies
  • 1 likes

Superuser Contribution Is there a way to change the background colors when sharing tracks?

Hi!I'm an artist and I want to share my tracks, however, when sharing it chooses a background color that doesn't match my track's cover colors so it doesn't look very nice.Is there a way for me to edit this?

Visitor

Hi! I'm an artist and I want to share my tracks, however, when sharing it chooses a background color that doesn't match my track's cover colors so it doesn't look very nice. Is there a way for me...

mrimagination

Regular

3684 Views

2 replies

1 likes

  • 3684 Views
  • 2 replies
  • 1 likes

Superuser Contribution Office Ladies podcast new episodes not showing in "What's New"

I've tried unfollowing, refollowing, and setting/unsetting/resetting alerts for the Office Ladies podcast, but no matter what I do, I don't get get notified of new episodes! It works for every other show I follow.

Newbie

I've tried unfollowing, refollowing, and setting/unsetting/resetting alerts for the Office Ladies podcast, but no matter what I do, I don't get get notified of new episodes! It works for every other ...

AlejaR

Moderator

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution redeeming premium

im trying to redeem my premium code but its asking for a city and state and all the stuff but its not working

Visitor

im trying to redeem my premium code but its asking for a city and state and all the stuff but its not working

Alex

Spotify Legend

231 Views

1 replies

0 likes

  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Skips

PlanFreeDeviceiPhone XOperating SystemiOS 15.7 My Question or IssueMy skips have not been refreshing hourly for the past few days on mobile. Once I use up my 6 skips I do not get them back unless I uninstall and reinstall Spotify. I’ve deleted and re...

Casual Listener

Plan Free Device iPhone X Operating System iOS 15.7   My Question or Issue My skips have not been refreshing hourly for the past few days on mobile. Once I use up my 6 skips I do not get...

MihailY

Moderator

391 Views

3 replies

0 likes

Other
  • 391 Views
  • 3 replies
  • 0 likes

Superuser Contribution [iOS][Developer] Music and video player bluetooth and Wi-fi simultaneously

When I am listening to music from my computer, via Wi-fi speakers, in my living room and at the same time using bluetooth headphones to watch a video an interruption will occur.If I remove my headphones the video will pause, as it should, but the wif...

Newbie

When I am listening to music from my computer, via Wi-fi speakers, in my living room and at the same time using bluetooth headphones to watch a video an interruption will occur. If I remove my headp...

Eni

Moderator

354 Views

1 replies

0 likes

Developer
iOS
  • 354 Views
  • 1 replies
  • 0 likes

Superuser Contribution Data usage while listing to music

None of the below information is required. However, the more yowu provide the easier it will be for us to try and help.PlanPremiumCountryThe NetherlandsDevice( Samsung Galaxy S 21 Operating SystemAndroid My Question or Issue I normally listen to Spot...

Visitor

None of the below information is required. However, the more yowu provide the easier it will be for us to try and help. Plan Premium Country The Netherlands Device ( Samsung Galaxy S 21  ...

Alex

Spotify Legend

938 Views

3 replies

0 likes

Other
  • 938 Views
  • 3 replies
  • 0 likes

Superuser Contribution [app issue?] music cut abruptly at the end

Since a few weeks ago, I started noticing songs are cut abruptly at the end, to the extend that the last note could be cut and the next song starts playing right away (I mean literally no gap between songs). This is quite annoying to me - I feel I’m ...

Visitor

Since a few weeks ago, I started noticing songs are cut abruptly at the end, to the extend that the last note could be cut and the next song starts playing right away (I mean literally no gap between...

Ivelina

Moderator

6798 Views

3 replies

1 likes

  • 6798 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Community][Developer] Spotify Community Created Extensions

Problem There are amazing ideas that people really want, People put massive effort into writing them with detail and they get voted by many, but not enough to be considered resulting into frustration from the community. Spotify simply has no time for...

Regular

Problem 😭 There are amazing ideas that people really want, People put massive effort into writing them with detail and they get voted by many, but not enough to be considered resulting into fr...

MihailY

Moderator

391 Views

1 replies

1 likes

Developer
  • 391 Views
  • 1 replies
  • 1 likes

History not showing

I've done as instructed to find History of music recently played and it does not show up!

Casual Listener

I've done as instructed to find History of music recently played and it does not show up!

281 Views

0 replies

0 likes

  • 281 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music + Talk shows don't work on Garmin Connect Spotify app

PlanPremiumCountryUKDeviceGarmin Forerunner 245 MusicOperating SystemGarmin Connect My Question or IssueHope you guys can help. Currently, 'Music + Talk' shows only work on iOS, android and desktop versions of the Spotify app. The shows do not work o...

Casual Listener

Plan Premium Country UK Device Garmin Forerunner 245 Music Operating System Garmin Connect   My Question or Issue Hope you guys can help. Currently, 'Music + Talk' shows only work...

MalRB

Newbie

809 Views

5 replies

0 likes

Connect
  • 809 Views
  • 5 replies
  • 0 likes

Superuser Contribution Song wavers in pitch/speed in web and Android app?

Hi all! Noticed this particular glitch more than once, but I've been unable to notice a pattern for its occurence but I last noticed it while listening to King's X "Flood, pt.1" song. While I'm listening to a song suddenly the pitch of the whole song...

Regular

Hi all!   Noticed this particular glitch more than once, but I've been unable to notice a pattern for its occurence but I last noticed it while listening to King's X "Flood, pt.1" song. &nbsp...

AlejaR

Moderator

437 Views

3 replies

0 likes

Other
  • 437 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution shuffle play for searched songs doesn't work

PlanPremiumCountry Device( the problem occurs on every device, phone and PC(window) in my case)Operating System(Android Oreo, Windows 10) My Question or IssueuSo when I search by keyword (specific artist/title etc.) from my liked songs or playlist,fo...

Casual Listener

Plan Premium Country   Device ( the problem occurs on every device, phone and PC(window) in my case) Operating System (Android Oreo, Windows 10)   My Question or Issueu So wh...

Yordan

Moderator

1479 Views

1 replies

0 likes

Music
Other
Samsung
  • 1479 Views
  • 1 replies
  • 0 likes

It is not possible to connect to the device Urbanears speaker model Stammen Vynil Black

PlanPremiumCountryColombiaDevice(iPhone 8, Speaker Urbanears model Stamment Vinyl Black)Operating System(iOS 15.6.1) My Question or IssueIt is not possible to connect to the Urbanears speaker device model Stammen Vynil Black; from any of the Spotify ...

Casual Listener

Plan Premium Country Colombia Device (iPhone 8, Speaker Urbanears  model Stamment Vinyl Black) Operating System (iOS 15.6.1)   My Question or Issue It is not possible to connect t...

lfernandortiz

Casual Listener

388 Views

1 replies

0 likes

Connect
  • 388 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution The Spotify App Won't Work. HELP!

So uh...I've been trying to get my Spotify app to open for a few days now and I even restarted my computer. Possibly, it may be due to the fact of how many windows I have open, but I sincerely doubt it. When I open up the Spotify app and web player o...

Casual Listener

So uh...I've been trying to get my Spotify app to open for a few days now and I even restarted my computer. Possibly, it may be due to the fact of how many windows I have open, but I sincerely doubt ...

goddyarts

Casual Listener

1784 Views

6 replies

0 likes

  • 1784 Views
  • 6 replies
  • 0 likes