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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

78544 Views

9 replies

4 likes

  • 78544 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

kgarjith

Casual Listener

42359 Views

232 replies

21 likes

Other
  • 42359 Views
  • 232 replies
  • 21 likes

Superuser Contribution Web player is auto skipping songs

I`m using Firefox 96, win7 64bit. DRM is working!!!, uBlock is off, cookie is allow, cleared cookie and cache.When i try to play song, player is starts autoskipping songs, on random song stops, plays song for 9 second and stops, play button not respo...

Newbie

  I`m using Firefox 96, win7 64bit. DRM is working!!!, uBlock is off, cookie is allow, cleared cookie and cache. When i try to play song, player is starts autoskipping songs, on random song st...

Eni

Moderator

783 Views

1 replies

0 likes

Other
  • 783 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Partnership] Play the most popular version of a song when I request a song from Google home

When I request a song from Google, here's what I ask:"Play this song x,y,z"What it hears:"Play the most esoteric mix of x,y,z"For instance - this happened"Ok google, play 'Hold my hand by Unkle'""Ok, playing 'Hold my hand from spotify'" it responds.(...

Newbie

When I request a song from Google, here's what I ask: "Play this song x,y,z" What it hears: "Play the most esoteric mix of x,y,z" For instance - this happened "Ok google, play 'Hold my hand ...

MafeG

Spotify Legend

389 Views

1 replies

0 likes

Partnership
  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Podcasts] Bug: Pause point is not preserved

There has been a bug in the app for months now, where if you listen to a podcast episode, sometimes the point at which you pause the episode is not preserved between devices, or even when returning on the same device. For example, if you pause 30 min...

Visitor

There has been a bug in the app for months now, where if you listen to a podcast episode, sometimes the point at which you pause the episode is not preserved between devices, or even when return...

Jeremy

Spotify Legend

515 Views

1 replies

0 likes

Desktop
Podcasts
  • 515 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Google Assistant][Connect] Get rid of "Sorry, the music stopped..." audio alert

This is something that only seems to happy with Spotify Connect on Google Assistant devices. Whenever I'm playing Spotify through my Google Nest Audio and then switch to use Spotify on another device, I hear the message, "Sorry, the music stopped sin...

Newbie

This is something that only seems to happy with Spotify Connect on Google Assistant devices. Whenever I'm playing Spotify through my Google Nest Audio and then switch to use Spotify on another device...

Novy

Moderator

853 Views

1 replies

1 likes

  • 853 Views
  • 1 replies
  • 1 likes

Superuser Contribution Alexa voice command behavior changed for Open/Play?

PlanPremiumCountryUKDeviceEcho Dot 3rd GenOperating SystemAlexa? My Question or IssueI disabled the Spotify skill on Alexa as I had a problem with scrobbling (still not resolved) and since I reenabled and reconnected the skill, the "Play Spotify" and...

Casual Listener

Plan Premium Country UK Device Echo Dot 3rd Gen Operating System Alexa?   My Question or Issue I disabled the Spotify skill on Alexa as I had a problem with scrobbling (still not resol...

Jeremy

Spotify Legend

623 Views

3 replies

0 likes

Connect
Other
  • 623 Views
  • 3 replies
  • 0 likes

Cancel Joe Rogan for covid dis-information or I will cancel my spotify membership.

Cancel joe rogan for dis-information about covid or i will boycott spotify and tell everyone i know to do the same.

Visitor

Cancel joe rogan for dis-information about covid or i will boycott spotify and tell everyone i know to do the same.  

Earlfromflorida

Casual Listener

1479 Views

9 replies

10 likes

  • 1479 Views
  • 9 replies
  • 10 likes

Superuser Contribution Blocked artist still being recommended on homepage

I have blocked Kanye West music from being played and I have hidden his new song. I have also gone into my settings and disabled new music recommendations. However, every time I open the app his new song is being recommended to me on my homepage. I f...

Casual Listener

I have blocked Kanye West music from being played and I have hidden his new song. I have also gone into my settings and disabled new music recommendations. However, every time I open the app his new ...

user-removed

Not applicable

2797 Views

5 replies

3 likes

Music
  • 2797 Views
  • 5 replies
  • 3 likes

Spotify for Samsung Watch - zero functionality

When will Spotify produce a functioning app for Samsung Watch. There are currently very few options e.g playlists are shown as a graphic, there's no text description. Hence a lot playlists all look the same; you have to open each one to find out what...

Regular

When will Spotify produce a functioning app for Samsung Watch. There are currently very few options e.g playlists are shown as a graphic, there's no text description. Hence a lot playlists all look t...

291 Views

0 replies

0 likes

App & Features
  • 291 Views
  • 0 replies
  • 0 likes

Superuser Contribution **bleep**, **bleep**, the **bleep** etc

Just noticed that the words in the title of this post are banned on the community forums. They appear as ***bleep***: **bleep**The **bleep****bleep** Why? Are we eight years old? Is the community forum run by fundamentalist Christians? Are we going t...

Roadie

Just noticed that the words in the title of this post are banned on the community forums. They appear as ***bleep***:   **bleep** The **bleep** **bleep**   Why? Are we eight years old...

Ver

Spotify Legend

666 Views

3 replies

0 likes

Other
  • 666 Views
  • 3 replies
  • 0 likes

First Amendment Rights Rule

Hi, I have been a Spotify customer for several years and have loved the app. However, it has come to my attention that Spotify is discussing removing the Joe Rogan podcast. I am not a fan of Rogan and do not listen to his podcast. But as an American ...

Visitor

Hi, I have been a Spotify customer for several years and have loved the app. However, it has come to my attention that Spotify is discussing removing the Joe Rogan podcast. I am not a fan of Rogan an...

392 Views

0 replies

3 likes

  • 392 Views
  • 0 replies
  • 3 likes

Superuser Contribution Video podcasts not working at all

Plan/PremiumCountryIndiaDeviceIphone 11 pro Operating SystemIos 14 My Question or IssueHey guys,So i am from India and i had purchased spotify premium family plan a few months ago. I really love the podcasts on here but there is just one big problem....

Newbie

  Plan /Premium Country India Device Iphone 11 pro  Operating System Ios 14   My Question or Issue Hey guys, So i am from India and i had purchased spotify premium family p...

Alex

Spotify Legend

917 Views

1 replies

0 likes

Other
Philips
Samsung
Sony
  • 917 Views
  • 1 replies
  • 0 likes

Superuser Contribution Have pop-up confirmation for removing downloads and clearing cache.

I'm pretty sure there used to be a confirmation pop-up when one pressed 'Remove all downloads', on the app? It seems to no longer be there, and the result is that I've twice mistakenly deleted my downloads while trying to clear cache. There should be...

Newbie

I'm pretty sure there used to be a confirmation pop-up when one pressed 'Remove all downloads', on the app? It seems to no longer be there, and the result is that I've twice mistakenly deleted my dow...

MafeG

Spotify Legend

317 Views

1 replies

0 likes

Other
  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot play own music on Sonos or Chromecast

I cannot play my own music (local files) on Sonos or on Chromecast. So, what is the point of adding my own music? I don't want to listen to my music on my laptop speakers. Is something broken? PlanPremiumCountrySwitzerlandDevicePixel 5Operating Syste...

Regular

I cannot play my own music (local files) on Sonos or on Chromecast. So, what is the point of adding my own music? I don't want to listen to my music on my laptop speakers. Is something broken? &nbsp...

MafeG

Spotify Legend

695 Views

1 replies

0 likes

  • 695 Views
  • 1 replies
  • 0 likes

Superuser Contribution Share Playlist on Company Instagram

My Question or Issue Hello, I work for a company and would like to know if it is legally allowed to share our created playlists on our brand's IG story, bio and newsletter. Happy to receive information. Thanks

Newbie

  My Question or Issue   Hello, I work for a company and would like to know if it is legally allowed to share our created playlists on our brand's IG story, bio and newsletter.  Ha...

Alex

Spotify Legend

563 Views

1 replies

0 likes

Other
  • 563 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to play the BBC world service podcast

I have listened to the podcast before. Today the most recent two episodes of the BBC world service unable to play. Every time I click play it stays up for like 2 seconds and then goes away. I have cleared cache, done a clear uninstall, logged out and...

Newbie

I have listened to the podcast before. Today the most recent two episodes of the BBC world service unable to play. Every time I click play it stays up for like 2 seconds and then goes away.  &n...

minmintin

Visitor

15775 Views

49 replies

26 likes

Podcast Discussion
  • 15775 Views
  • 49 replies
  • 26 likes

Re: Question of the Week: What are you looking for... ?

im looking for: someone who can help me get a spotify account logged out inside of a banned playstation account Sony told me to come here and talk to spotify support. as you can imagine, ive already seen what spotify FAQ has to say (talk to playstati...

Casual Listener

im looking for:   someone who can help me get a spotify account logged out inside of a banned playstation account   Sony told me to come here and talk to spotify support. as you can ima...

AdamDamon

Community Legend

537 Views

4 replies

0 likes

  • 537 Views
  • 4 replies
  • 0 likes

Superuser Contribution App does not load when offline

PlanPremiumCountryUkDeviceSamsung Galaxy 9Operating SystemAndroid 10 My Question or Issue Hello. My Spotify App will not load when I am offline, so I am unable to play downloaded podcasts/playlists. I travel on the underground every day, and download...

Newbie

Plan Premium Country Uk Device Samsung Galaxy 9 Operating System Android 10   My Question or Issue   Hello. My Spotify App will not load when I am offline, so I am unable to...

MafeG

Spotify Legend

804 Views

1 replies

2 likes

Other
  • 804 Views
  • 1 replies
  • 2 likes

Superuser Contribution Can't resume music from the last played position while using voice commands on Amazon and Google

Hello everyone, We've received reports that users been having a problem with albums/playlists resuming from their last played position while using voice commands on Amazon and Google devices.

Spotify Legend

Hello everyone,   We've received reports that users been having a problem with albums/playlists resuming from their last played position while using voice commands on Amazon and Google ...

Lyubka

Moderator

17827 Views

48 replies

8 likes

Android
  • 17827 Views
  • 48 replies
  • 8 likes