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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • alejandroportsv
  • Newbie
  • 704 Views
  • 5 replies
  • 2 likes
  • Other
  • 704 Views
  • 5 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17241 Views
  • 8 replies
  • 1 likes
  • Other
  • 17241 Views
  • 8 replies
  • 1 likes

Superuser Contribution TV Video Support for JRE Podcast

This is a new and dare I add, novel idea that has just occurred for the first time ever and should definitely not be closed right away due to anything that even so slightly appears similar. Ready?! Actually listen to what people have said and add vid...

  • Casual Listener
  • This is a new and dare I add, novel idea that has just occurred for the first time ever and should definitely not be closed right away due to anything that even so slightly appears similar. Ready?! A...
  • mosty35
  • Casual Listener
  • 391 Views
  • 2 replies
  • 0 likes
  • 391 Views
  • 2 replies
  • 0 likes

Spotify temporarily unavailable

When I select an album from Spotify on my Sonos system I get the message “the Spotify service is temporarily unavailable. Please try later”. I am using the Sonos app on my iPad. The app is up to date. This happens on my wife’s iPad as well and my iPh...

  • Visitor
  • When I select an album from Spotify on my Sonos system I get the message “the Spotify service is temporarily unavailable. Please try later”. I am using the Sonos app on my iPad. The app is up to date...
  • 413 Views
  • 0 replies
  • 0 likes
  • 413 Views
  • 0 replies
  • 0 likes

Superuser Contribution ID in embed code suddenly changed > embed stopped working

For one of our commercial clients we made a podcast. We embedded an episode on their website with the iframe code provided at the time (early December 2020). The embed worked fine and we got proper analytics of people listening to the podcast. Today ...

  • Visitor
  • For one of our commercial clients we made a podcast. We embedded an episode on their website with the iframe code provided at the time (early December 2020). The embed worked fine and we got proper a...
  • Jeremy
  • Spotify Legend
  • 365 Views
  • 1 replies
  • 0 likes
  • Other
  • 365 Views
  • 1 replies
  • 0 likes

Superuser Contribution my music was taken down from Spotify incorrectly

hello my name is paris vendi for some reason, my album is missing from the platform and I am confused as to whyI asked my distributor and they said that it was taken down because of a fake playlist but I have never purchased or asked to be on any pla...

  • Visitor
  • hello my name is paris vendi    for some reason, my album is missing from the platform  and I am confused as to why I asked my distributor and they  said that it was taken...
  • Ivan
  • Spotify Legend
  • 577 Views
  • 1 replies
  • 0 likes
  • Denon
    music
    Onkyo
    Philips
  • 577 Views
  • 1 replies
  • 0 likes

You DOT NOT care about my privacy

No I'm referring to THIS WEBSITE.I have a PREMIUM subscription to Spotify so should get NO ADS.Not personalised ones and no cookies to your f**king partners nor selling my info to anyone else. Cookies to maintain an interactive login session, and tha...

  • Roadie
  • No I'm referring to THIS WEBSITE. I have a PREMIUM subscription to Spotify so should get NO ADS. Not personalised ones and no cookies to your f**king partners nor selling my info to anyone else. &...
  • 256 Views
  • 0 replies
  • 0 likes
  • Other
  • 256 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution SONY ANDROID TV app pauses songs

PlanPremiumCountryGreeceDeviceSony TV (KD-49XH8096 BRAVIA)Operating SystemAndroid 9 My Question or IssueOn my recently purchased Sony TV (KD-49XH8096), the Spotify app pauses EVERY song for 20 sec, approximately when 40 sec are left before the end of...

  • Casual Listener
  • Plan Premium Country Greece Device Sony TV (KD-49XH8096 BRAVIA) Operating System Android 9   My Question or Issue On my recently purchased Sony TV (KD-49XH8096), the Spotify app pauses...
  • Alex
  • Spotify Legend
  • 1634 Views
  • 5 replies
  • 0 likes
  • TV
  • 1634 Views
  • 5 replies
  • 0 likes

Superuser Contribution Fire TV Home Cinema plays no music when tv off

I paired my two Echo 4 with a Fire TV stick 2020 as home cinema. It works well also with Spotify as long as the tv is on. When tv is off the Echos will start playing with a delay of 20-30 seconds. This is discussed in Amazon forums also but Amazon sa...

  • Music Fan
  • I paired my two Echo 4 with a Fire TV stick 2020 as home cinema. It works well also with Spotify as long as the tv is on. When tv is off the Echos will start playing with a delay of 20-30 seconds. Th...
  • Alex
  • Spotify Legend
  • 1231 Views
  • 4 replies
  • 1 likes
  • Connect
    TV
  • 1231 Views
  • 4 replies
  • 1 likes

Superuser Contribution Aether cone doesn't work anymore!

I have an aether cone which always used to work via Spotify connect until a few weeks/months back. Nothing has changed in my setup and I have tried factory resetting and manually setting up the device but nothing seems to help.The aether cone works f...

  • Casual Listener
  • I have an aether cone which always used to work via Spotify connect until a few weeks/months back. Nothing has changed in my setup and I have tried factory resetting and manually setting up the devic...
  • Mihail
  • Spotify Legend
  • 3843 Views
  • 6 replies
  • 4 likes
  • Connect
  • 3843 Views
  • 6 replies
  • 4 likes

Superuser Contribution Spotify web player appears to be hard broke? Addendum: And this web form is also hard broke.

PlanPremiumCountryUSDeviceDell Precision WorkstationOperating SystemWindows 10 w/Edge My Question or IssueIt looks like the web player is hard broke: https://youtu.be/K3qcxpnIBZIor I'm missing something PS: Your website is also busted. If you forget ...

Grant_Curell_0-1609186556940.png Grant_Curell_1-1609186770267.png Grant_Curell_0-1609186976593.png
  • Regular
  • Plan Premium Country US Device Dell Precision Workstation Operating System Windows 10 w/Edge   My Question or Issue It looks like the web player is hard broke: https://youtu.be/K3...
  • CarlosE
  • Moderator
  • 535 Views
  • 3 replies
  • 0 likes
  • Other
  • 535 Views
  • 3 replies
  • 0 likes

Superuser Contribution Set music quality on Fire TV or AV amp

I have just started a 3-month trial of Spotify Premium. One of the main features of Premium I want is the "extreme" (or very high) 320kbps streaming quality. My home system uses a Pioneer Elite AV amp with a Fire TV (stick and cube) attached via HDMI...

  • Casual Listener
  • I have just started a 3-month trial of Spotify Premium. One of the main features of Premium I want is the "extreme" (or very high) 320kbps streaming quality. My home system uses a Pioneer Elite AV am...
  • Eni
  • Moderator
  • 1585 Views
  • 1 replies
  • 0 likes
  • music
  • 1585 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google Clock not showing Recent Playlists (or any of my playlists if I search them)

PlanPremiumCountryUSDeviceSamsung S7Operating SystemAndroid 8 My Question or IssueAs stated, I can't access any recent playlists in the Google clock app, even if I'm currently playing them on my phone in the background. It simply doesn't show up; onl...

  • Music Fan
  • Plan Premium Country US Device Samsung S7 Operating System Android 8   My Question or Issue As stated, I can't access any recent playlists in the Google clock app, even if I'm currentl...
  • Eni
  • Moderator
  • 510 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 510 Views
  • 3 replies
  • 0 likes

Superuser Contribution My Music was Wrongly Removed by Spotify

Hello, I am part of a Pittsburgh based hip hop group known as Abstract Theory. We have had a song removed by your team due to fraudulent plays. We were unaware of this issue and want our song back up with its organic plays immediately. We have proof ...

  • Visitor
  • Hello, I am part of a Pittsburgh based hip hop group known as Abstract Theory. We have had a song removed by your team due to fraudulent plays. We were unaware of this issue and want our song back up...
  • Alex
  • Spotify Legend
  • 855 Views
  • 1 replies
  • 2 likes
  • Other
  • 855 Views
  • 1 replies
  • 2 likes

Superuser Contribution All my playlists have disappeared?

In my playlist tab, it doesn't show me any of my playlists. I can only find two (2) of them through the shortcut thing, but my five (5) other playlists are nowhere to be found. No, they weren't deleted. I already checked that. I've done everything po...

  • Visitor
  • In my playlist tab, it doesn't show me any of my playlists. I can only find two (2) of them through the shortcut thing, but my five (5) other playlists are nowhere to be found. No, they weren't delet...
  • Ivan
  • Spotify Legend
  • 400 Views
  • 1 replies
  • 0 likes
  • Other
  • 400 Views
  • 1 replies
  • 0 likes

Second post ongoing issue

hi, I’m writing this in good faith hoping to get a resolution, I’ve hand this ongoing issue that I can’t use Spotify for longer than 120 seconds on my phone and can’t use it for more than 20 seconds on my pc and same issue with web player and Apple c...

  • Casual Listener
  • hi, I’m writing this in good faith hoping to get a resolution, I’ve hand this ongoing issue that I can’t use Spotify for longer than 120 seconds on my phone and can’t use it for more than 20 seconds ...
  • 399 Views
  • 0 replies
  • 0 likes
  • Fix
    Help
    ongoing issue
    second ticket
  • 399 Views
  • 0 replies
  • 0 likes

[Other] Fire TV app will not stay shuffled - Remember playback settings

No matter what I play on the Fire TV app, the playlists do not stay shuffled after exiting Spotify. Each time I have to turn shuffle back on with the controls at the bottom when I start listening to music again. Only work around I've found is to use ...

  • Casual Listener
  • No matter what I play on the Fire TV app, the playlists do not stay shuffled after exiting Spotify. Each time I have to turn shuffle back on with the controls at the bottom when I start listening to ...
  • 249 Views
  • 0 replies
  • 0 likes
  • Other
  • 249 Views
  • 0 replies
  • 0 likes

Superuser Contribution Fire TV app will not stay shuffled

No matter what I play on the Fire TV app, the playlists do not stay shuffled after exiting Spotify. Each time I have to turn shuffle back on with the controls at the bottom when I start listening to music again. Only work around I've found is to use ...

  • Casual Listener
  • No matter what I play on the Fire TV app, the playlists do not stay shuffled after exiting Spotify. Each time I have to turn shuffle back on with the controls at the bottom when I start listening to ...
  • mbp09
  • Casual Listener
  • 733 Views
  • 2 replies
  • 1 likes
  • Other
  • 733 Views
  • 2 replies
  • 1 likes

Superuser Contribution 43PfS5803/62 Philips app gallery isn't have spotify app

PlanPremiumCountryTurkeyDevicePhilips UHD TV 43PfS5803/62Operating SystemPhlips smart tv My Question or IssueI couldnt find your app. Please solve it, pleaasseee

  • Visitor
  • Plan Premium Country Turkey Device Philips UHD TV 43PfS5803/62 Operating System Phlips smart tv   My Question or Issue I couldnt find your app. Please solve it, pleaasseee 😄
  • Novy
  • Moderator
  • 503 Views
  • 1 replies
  • 0 likes
  • Philips
  • 503 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify starts playing songs and playlists automatically

No matter where I play the songs, the mobile, the browser or the desktop application automatically plays songs without me touching anything. Always play playlists of two users that I do not know and do not share my musical taste.The only way I can re...

  • Visitor
  • No matter where I play the songs, the mobile, the browser or the desktop application automatically plays songs without me touching anything. Always play playlists of two users that I do not know and ...
  • Alex
  • Spotify Legend
  • 325 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Playlists] Repeat a song in your album

There should be an option to repeat a song in a playlist instead of putting the song in its own album to get it to repeat

  • Visitor
  • There should be an option to repeat a song in a playlist instead of putting the song in its own album to get it to repeat
  • Xenia
  • Moderator
  • 334 Views
  • 1 replies
  • 0 likes
  • Playlists
  • 334 Views
  • 1 replies
  • 0 likes