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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Lone2
  • Newbie
  • 7084 Views
  • 49 replies
  • 6 likes
  • Other
  • 7084 Views
  • 49 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19109 Views
  • 9 replies
  • 2 likes
  • Other
  • 19109 Views
  • 9 replies
  • 2 likes

Superuser Contribution Subscribe website artist/developer to listen to title?

PlanPremiumCountryNLMy Question or IssueFor some titles I have to subscribe to the artist website, so I can hear the title with no voice intro's. Why is that? I have payed for no adds (premium). Can anyone explane?

  • Newbie
  •   Plan Premium Country NL My Question or Issue For some titles I have to subscribe to the artist website, so I can hear the title with no voice intro's. Why is that? I have payed for no ad...
  • Eni
  • Moderator
  • 428 Views
  • 1 replies
  • 0 likes
  • music
  • 428 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify does not see Sonos

Hi, I've googled this issue and found people with the same issue dating back to 2013, but I have not found a solution. When in the Spotify app (mac laptop and Android phone), it rarely sees my Sonos system. However, the Sonos app does see Spotify. I ...

  • Casual Listener
  • Hi,   I've googled this issue and found people with the same issue dating back to 2013, but I have not found a solution. When in the Spotify app (mac laptop and Android phone), it rarely sees ...
  • Eni
  • Moderator
  • 2938 Views
  • 5 replies
  • 0 likes
  • Connect
  • 2938 Views
  • 5 replies
  • 0 likes

Superuser Contribution Connectivity issues on all my devices

PlanPremiumCountryUSADevice(iPhone 8 iOS 14.4, Macbook Pro late 2013 OS 10.14 Mojave , Mac Pro OS 10.13.6 High Sierra, iPad 4)Operating Systemsee aboveMy Question or Issue Music is grayed out. I read the FAQ and it might be connected to my VPN. I ins...

  • Casual Listener
  •   Plan Premium Country USA Device (iPhone 8 iOS 14.4, Macbook Pro late 2013 OS 10.14 Mojave  , Mac Pro OS 10.13.6 High Sierra, iPad 4) Operating System see above My Question or Iss...
  • CarlosE
  • Moderator
  • 582 Views
  • 3 replies
  • 0 likes
  • Connect
  • 582 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Connect with Marantz Receiver (works without being on the same WIFI)

Hi,I'm using Spotify Connect with Marantz Receiver (NR1609). I use my mobile phone to manage Spotify devices. Currently there are 3 connected devices: Phone, PC, Receiver. When I play music on my Mobile phone, it sometimes play it on the receiver (th...

  • Casual Listener
  • Hi, I'm using Spotify Connect with Marantz Receiver (NR1609). I use my mobile phone to manage Spotify devices. Currently there are 3 connected devices: Phone, PC, Receiver.  When I play m...
  • Elena
  • Moderator
  • 15339 Views
  • 9 replies
  • 0 likes
  • Connect
    Marantz
  • 15339 Views
  • 9 replies
  • 0 likes

Superuser Contribution Internet Connection

hi ! i've been working from home for a while now and for that i must connect to my workplace's internet, with that, my computer turns into one of theirs and they block EVERYTHING. first i connect to their VPN remotely through FortiClient and then i t...

  • Newbie
  • hi !   i've been working from home for a while now and for that i must connect to my workplace's internet, with that, my computer turns into one of theirs and they block EVERYTHING.   f...
  • Elena
  • Moderator
  • 627 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 627 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Web Player] mini/iconified player bug: Pause/Play button, Play not working

Win 10 21H1 (19043.1023), 32GB RAM, Edge Chromium 91.0.864.37 (64bit) I've noticed that when I use mini-player Pause/Play button doesn't work as expected: Pause works, but Play won't work and do nothing.E.g. showing Play button I'm talking about in t...

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  • Casual Listener
  • Win 10 21H1 (19043.1023), 32GB RAM, Edge Chromium 91.0.864.37 (64bit)   I've noticed that when I use mini-player Pause/Play button doesn't work as expected: Pause works, but Play won't wo...
  • Eni
  • Moderator
  • 680 Views
  • 3 replies
  • 0 likes
  • Other
  • 680 Views
  • 3 replies
  • 0 likes

Superuser Contribution gift card

hi if i buy a gift card for premium and if i want to buy premium must i enter credit card information while buying the premium not redeeming the gift card

  • Newbie
  • hi if i buy a gift card for premium and if i want to buy premium must i enter credit card information while buying the premium not redeeming the gift card
  • Novy
  • Moderator
  • 902 Views
  • 1 replies
  • 0 likes
  • Other
  • 902 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am hearing ads in my podcasts. I pay for premium. This must stop.

I have started hearing ads during podcasts. I pay for premium. I pay for no ads. I am hearing ads. Removing ads is completely in your control as it is your platform. Please correct this. Thanks.

  • Newbie
  • I have started hearing ads during podcasts.   I pay for premium.   I pay for no ads.   I am hearing ads.   Removing ads is completely in your control as it is your platfor...
  • Jeremy
  • Spotify Legend
  • 1404 Views
  • 4 replies
  • 2 likes
  • Other
  • 1404 Views
  • 4 replies
  • 2 likes

Solved!!Superuser Contribution LG smart TV app blasts glitchy digital noise instead of music

PlanPremiumCountryUSADeviceLG CXOperating SystemLG WebOSMy Question or IssueMy LG CX TV is connected to my stereo via optical out. If I play Spotify through my TV using the app on my Chromecast, it works fine. If I play Spotify through my TV using th...

  • Casual Listener
  • Plan Premium Country USA Device LG CX Operating System LG WebOS My Question or Issue My LG CX TV is connected to my stereo via optical out. If I play Spotify through my TV using the app on m...
  • MafeG
  • Spotify Legend
  • 2565 Views
  • 3 replies
  • 0 likes
  • Connect
    Other
    TV
  • 2565 Views
  • 3 replies
  • 0 likes

Shuffle enabled automatically on launch

Shuffle and repeat are enabling themselves on launch every time I newly launch the app.Issue is occuring on multiple devices so it appears it's account wide and not on a specific platform. So far it's occuring on Android 11, macOS 11.3.1, windows 10,...

  • Visitor
  • Shuffle and repeat are enabling themselves on launch every time I newly launch the app. Issue is occuring on multiple devices so it appears it's account wide and not on a specific platform.   ...
  • 638 Views
  • 0 replies
  • 0 likes
  • 638 Views
  • 0 replies
  • 0 likes

Superuser Contribution Over 40% of my playlist is unplayable - this represents 141 different artists!

Plan - Premium Country - USA Device - iPhone and Chrome browser on Macbook airOperating System - iOS and Mac OS Catalina I have a playlist I've been creating over the last 10 years. It has 25 hours of music on it, and 141 out of 337 (over 40%) of the...

  • Casual Listener
  • Plan - Premium  Country - USA  Device - iPhone and Chrome browser on Macbook air Operating System - iOS and Mac OS Catalina   I have a playlist I've been creating over the la...
  • CarlosE
  • Moderator
  • 733 Views
  • 1 replies
  • 0 likes
  • Other
  • 733 Views
  • 1 replies
  • 0 likes

[Community] Clarify Purpose of Ideas Platform

Many times I search for a feature and find how to do it, only to discover I am unable to do it in the current version. Then I discover multiple Idea's to have the feature implemented. There are ideas with 15,000+ votes, and without implementation. Ma...

  • Music Fan
  • Many times I search for a feature and find how to do it, only to discover I am unable to do it in the current version.   Then I discover multiple Idea's to have the feature implemented. &nbsp...
  • 475 Views
  • 0 replies
  • 0 likes
  • 475 Views
  • 0 replies
  • 0 likes

[Web Player] Opening playlists with a bookmark fails the web-frontend.

Opening the web-frontend with a bookmark (1) fails loading. Instead, after a while an error (2) shows up. Clicking on "Your Library" in the navigation bar restores the page successfully. Also, there is no place to report bugs, so I report it here. 1)...

  • Newbie
  • Opening the web-frontend with a bookmark (1) fails loading. Instead, after a while an error (2) shows up. Clicking on "Your Library" in the navigation bar restores the page successfully.   Als...
  • 335 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 335 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Web Player][Playlists] Stop restricting the suggest songs feature on playlists

One of spotify's best selling points is how it lets you discover new songs. It's what drew me personally to Spotify and it's the sole reason I stay. The suggest song feature is one way it does that. At the bottom of every song with less than 15 songs...

  • Casual Listener
  • One of spotify's best selling points is how it lets you discover new songs. It's what drew me personally to Spotify and it's the sole reason I stay.    The suggest song feature is one way...
  • Eni
  • Moderator
  • 972 Views
  • 3 replies
  • 1 likes
  • Playlists
    Web Player
  • 972 Views
  • 3 replies
  • 1 likes

Smartwatch 4 with spotify

Hi there, I tried using the Watch 4 with Spotify. Unfortunately, when I play music with Spotify, my mobile phone starts playing and not the smartwatch. I can't find a setting where to change the end system. Will it come?

  • Newbie
  • Hi there, I tried using the Watch 4 with Spotify. Unfortunately, when I play music with Spotify, my mobile phone starts playing and not the smartwatch. I can't find a setting where to change the end ...
  • 346 Views
  • 0 replies
  • 0 likes
  • App & Features
  • 346 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Playlist description TnC

What are the guidelines or terms and conditions for Spotify playlist descriptions? I'm a playlist curator and have a playlist with 10k+ likes. New artists want me to feature them and their tracks on my playlist. I want to include a tagline in the pla...

  • Newbie
  • What are the guidelines or terms and conditions for Spotify playlist descriptions?   I'm a playlist curator and have a playlist with 10k+ likes. New artists want me to feature them and their t...
  • CarlosE
  • Moderator
  • 1333 Views
  • 1 replies
  • 0 likes
  • Other
  • 1333 Views
  • 1 replies
  • 0 likes

Spotify - BAD sound quality (compared to Youtube Music or mp3s)

Hi. I have (I think) an audiophile setup:Hifiman Sundara headphones (I consider them the best under 600 EUR) and my friend's Sennheiser HD650 headphones, Fiio K5Pro USB DAC + headphone amp.Both on Android and Linux App and Web player have the same is...

  • Casual Listener
  • Hi. I have (I think) an audiophile setup: Hifiman Sundara headphones (I consider them the best under 600 EUR) and my friend's Sennheiser HD650 headphones, Fiio K5Pro USB DAC + headphone amp. Both...
  • 653 Views
  • 0 replies
  • 0 likes
  • 653 Views
  • 0 replies
  • 0 likes

Superuser Contribution "Similar to X" sections in "Discover" do not work in desktop client (but do work in web client)

Plan: PremiumCountry: FranceDevice: iMac under MacOS 11.5.1Client version: 1.1.64.561.g71bd09eb-a My Question or Issue: 1. Opening the "Similar to X" sections in the "Discover" area of the web app does work as expected: it displays a list of albums r...

  • Music Fan
  • Plan: Premium Country: France Device: iMac under MacOS 11.5.1 Client version: 1.1.64.561.g71bd09eb-a   My Question or Issue:   1. Opening the "Similar to X" sections in the "Discover...
  • MafeG
  • Spotify Legend
  • 546 Views
  • 7 replies
  • 0 likes
  • Other
  • 546 Views
  • 7 replies
  • 0 likes