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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

61418 Views

7 replies

4 likes

  • 61418 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

lilbearks

Visitor

38558 Views

215 replies

19 likes

Other
  • 38558 Views
  • 215 replies
  • 19 likes

Solved!!Superuser Contribution [Desktop][Your Library] Liked Songs header row is overlapping with the songs when scrolling

On the Liked Songs page when you scroll through the list the header row's background is transparent so you see the songs under the text and it makes it unreadable sometimes. There was a gradient or solid color here before if i remember correctly.

Roadie

On the Liked Songs page when you scroll through the list the header row's background is transparent so you see the songs under the text and it makes it unreadable sometimes. There was a gradient or s...

MafeG

Spotify Legend

611 Views

1 replies

0 likes

Desktop
Your Library
  • 611 Views
  • 1 replies
  • 0 likes

Superuser Contribution Friend activity not showing a single friend

Hey guys!My friend activity isn't showing any friends at all, I tried turning the sharing of my activity on and off, connecting and unconnecting Facebook, but nothing seems to work.When I connect Facebook, it says I have 0 friends on Spotify, even th...

Casual Listener

Hey guys! My friend activity isn't showing any friends at all, I tried turning the sharing of my activity on and off, connecting and unconnecting Facebook, but nothing seems to work. When I connect...

1223866103

Newbie

959 Views

2 replies

2 likes

Other
  • 959 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Access denied to my own post

Good morning.I cannot access to my own message. I wrote it yesterday and I have noticed I have lost the access because another user commented to it and I was notified via Email. Clicking on the link to answer, all I see is:"Access Denied You do not h...

Composer

Good morning. I cannot access to my own message. I wrote it yesterday and I have noticed I have lost the access because another user commented to it and I was notified via Email. Clicking on the l...

Leamel

Regular

1852 Views

11 replies

1 likes

Other
  • 1852 Views
  • 11 replies
  • 1 likes

Superuser Contribution Podcast Sponsorship Bug

PremiumCanada Device(Macbook Air, M1, 2020) My Question or IssueNavigating to a podcast, there will be an area underneath the about section, that says "sponsored by' with a row of the same gif. If you click on it, it'll take you to a page that says "...

Casual Listener

Premium Canada   Device (Macbook Air, M1, 2020)   My Question or Issue Navigating to a podcast, there will be an area underneath the about section, that says "sponsored by' with a ro...

Lyubka

Moderator

1093 Views

9 replies

1 likes

Other
  • 1093 Views
  • 9 replies
  • 1 likes

Experiencing stutter randomly on my Yamaha WXA50

PlanPremiumCountryThe NetherlandsDeviceYamaha WXA50Operating SystemNA My Question or IssueI'm experiencing randomly stutter using Spotify Connect with my Yamaha WXA-50. When I play music via spotify connect after some time randomly the music stops an...

Music Fan

Plan Premium Country The Netherlands Device Yamaha WXA50 Operating System NA   My Question or Issue I'm experiencing randomly stutter using Spotify Connect with my Yamaha WXA-50. When ...

Chrisdude

Music Fan

22903 Views

116 replies

14 likes

Other
  • 22903 Views
  • 116 replies
  • 14 likes

Superuser Contribution [Other] Adjust Ukrainian localization

Hello!I'd like to propose some improvements for Ukrainian localization. 1. Daily MixesFor now the localized version of "Daily Mix #" is "Денна добірка (#)" (# for number) but this is too long and looks off in playlist cover.I propose changing it to "...

Casual Listener

Hello! I'd like to propose some improvements for Ukrainian localization.   1. Daily Mixes For now the localized version of "Daily Mix #" is "Денна добірка (#)" (# for number) but this is too...

Kiril

Moderator

345 Views

1 replies

0 likes

Other
  • 345 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Developer] Multiple Font/Language Support/user lyric input

So I'm a native English speaker, but I speak multiple languages. When using the Lyrics feature, I'm glad that the native language lyrics are there in the native language, but I can't always read the font that Spotify chooses. (One example being Spoti...

Newbie

So I'm a native English speaker, but I speak multiple languages.  When using the Lyrics feature, I'm glad that the native language lyrics are there in the native language, but I can't always rea...

CarlosE

Spotify Legend

735 Views

1 replies

0 likes

Desktop
Developer
  • 735 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Google Nest] "Normalise Volume" on Google Nest Audio speaker

Hi Spotify Support,I have an issue with my Google Nest Audio speaker.So I posted the details to Google Senior Support team and they suggested that the problem could be due to a Spotify issue and they asked me to report it here. I have a massive Spoti...

Casual Listener

Hi Spotify Support, I have an issue with my Google Nest Audio speaker. So I posted the details to Google Senior Support team and they suggested that the problem could be due to a Spotify issue and ...

Eni

Moderator

2344 Views

1 replies

2 likes

Google Nest
  • 2344 Views
  • 1 replies
  • 2 likes

Superuser Contribution Can't activate paid podcast

PlanPremiumCountry: USA Device: Browser, Pixel 3a, desktop app Operating SystemAndroid, Linux My Question or IssueI just listened to a podcast teaser episode in the Spotify app and decided to subscribe. I couldn't find a subscribe button in the app s...

Casual Listener

Plan Premium Country: USA   Device: Browser, Pixel 3a, desktop app   Operating System Android, Linux   My Question or Issue I just listened to a podcast teaser episode in...

Alex

Spotify Legend

2027 Views

4 replies

0 likes

Other
  • 2027 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Mobile] Only Downloaded Songs Play when Off Wifi

Whenever I am not on Wifi, I can only play the songs I have downloaded. This is even with a secure internet connection. I've tried restarting the app, signing in and out, turning on and off the offline mode and nothing solves the problem. If I want t...

Newbie

Whenever I am not on Wifi, I can only play the songs I have downloaded. This is even with a secure internet connection. I've tried restarting the app, signing in and out, turning on and off the offli...

Kiril

Moderator

688 Views

1 replies

0 likes

Mobile
  • 688 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app on Garmin watches not downloading

PlanPremiumCountryUSADeviceGarmin Vivoactive 4Operating SystemN/A My Question or Issue After a recent update to the Spotify app for Garmin; downloading and syncing music no longer works. the Spotify app complains that "no known wifi networks found" T...

Gig Goer

Plan Premium Country USA Device Garmin Vivoactive 4 Operating System N/A   My Question or Issue   After a recent update to the Spotify app for Garmin; downloading and syncing mus...

Ver

Spotify Legend

3063 Views

1 replies

0 likes

Other
  • 3063 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution JRE videos from podcast not working

PlanFreeCountryRussiaDeviceWindows PCOperating SystemWindows 10 My Question or IssueSo guys, I've tried win 10 pc web version, win 10 app and android app - JRE show doesn't seem to play videos for me.Audio is fine - no problems there. But video is ju...

Newbie

Plan Free Country Russia Device Windows PC Operating System Windows 10   My Question or Issue So guys, I've tried win 10 pc web version, win 10 app and android app - JRE show doesn't s...

MafeG

Spotify Legend

1964 Views

1 replies

1 likes

Other
  • 1964 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Web Player] Issue: Shuffle is reset when I click on same playlist songs

Hi guys. Shuffle order is RESET when i click on same playlist songs again after page refresh.This should be fixed. Steps to reproduce: 1. Start playing Liked songs (or any playlist), set order to Shuffle2. Refresh page ( OR relogin, or open in other ...

Regular

Hi guys.  Shuffle order is RESET when i click on same playlist songs again after page refresh. This should   be fixed.   Steps to reproduce:  1. Start playing Liked songs...

Pablo321

Regular

1470 Views

6 replies

1 likes

Other
  • 1470 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Can't see friend activity

PlanPremiumCountryUnited KingdomOperating SystemWindows 10 My Question or IssueFor several weeks now, my friend activity pane is empty (see screenshot) and keeps telling me to go to settings to share my listening activity. I have already done this. I...

Casual Listener

Plan Premium Country United Kingdom Operating System Windows 10   My Question or Issue For several weeks now, my friend activity pane is empty (see screenshot) and keeps telling me to go...

Eni

Moderator

1849 Views

3 replies

0 likes

Music
  • 1849 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Desktop][Friend Feed] Suddenly only the activity of a few friends are showing

Up until recently, the listening activity for a number of friends was shown, but suddenly only three of their profiles started to show their activity. It doesn't give me an error, and I have checked with my other friends' settings to see if their lis...

Visitor

Up until recently, the listening activity for a number of friends was shown, but suddenly only three of their profiles started to show their activity. It doesn't give me an error, and I have checked ...

MafeG

Spotify Legend

619 Views

2 replies

3 likes

Desktop
Friend Feed
  • 619 Views
  • 2 replies
  • 3 likes

Superuser Contribution Serial podcast not playing

PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWeird issue where the serial podcast is not playing on either my Xbox or tv. It does play from the pho...

Casual Listener

Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Weird issue where ...

AlejaR

Moderator

3477 Views

21 replies

0 likes

Other
TV
  • 3477 Views
  • 21 replies
  • 0 likes

Superuser Contribution Friend Activity Settings Suggestion not going away

On the right side on Spotify, the notification "Let friends and followers.." hasn't gone away. I've clicked the button to go to Settings and selected the option to share my activity and I've deselected it, but the notification won't go away.

Visitor

On the right side on Spotify, the notification "Let friends and followers.." hasn't gone away. I've clicked the button to go to Settings and selected the option to share my activity and I've deselect...

MafeG

Spotify Legend

1061 Views

1 replies

0 likes

Music
  • 1061 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bot adds to collaborative playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueA bot is adding content to a collaborative playlist. I've deleted its additions. I think Spot...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue A bot&n...

Dian

Spotify Legend

3105 Views

5 replies

6 likes

Music
  • 3105 Views
  • 5 replies
  • 6 likes

[Playlists] What a joke

In just a few minutes I followed requests to have track numbers in playlists where there is now a musical note.Time after time "Luke", whoever that is, says the idea was closed because there weren't enough responses. of course there won't be enough r...

Newbie

In just a few minutes I followed requests to have track numbers in playlists where there is now a musical note. Time after time "Luke", whoever that is, says the idea was closed because there weren'...

364 Views

0 replies

0 likes

Playlists
  • 364 Views
  • 0 replies
  • 0 likes

Solved!! Artist problem: Hani

There is a problem with this artist profile (click here) The name's Hani, but the problem is that it seems this profile holds more than one artist named the same way, including a Korean singer, a Japanese singer and more. Please, can this be fixed? I...

Gig Goer

There is a problem with this artist profile (click here)   The name's Hani, but the problem is that it seems this profile holds more than one artist named the same way, including a Korean sing...

AdamDamon

Spotify Star

539 Views

1 replies

0 likes

Other
  • 539 Views
  • 1 replies
  • 0 likes